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題名：工作要求與工作控制的交互作用對倦怠與學習努力之影響：公平知覺之干擾角色
書刊名：臺大管理論叢
作者：林少龍 引用關係／楊濱燦 引用關係／駱少康 引用關係
作者(外文)：Lin, Shao-lung／Yang, Bin-tsann／Lo, Shao-kang
出版日期：2016
卷期：26:2
頁次：頁239-272
主題關鍵詞：工作要求；工作控制；公平知覺；Job demand；Job control；Fairness perception
原始連結：連回原系統網址new window
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  • 被引用次數被引用次數:期刊(2) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:2
  • 共同引用共同引用:16
  • 點閱點閱:38
本研究檢驗工作要求（時間壓力及工作負荷）、工作控制（方法自主及目標自主）以及公平知覺對員工倦怠及學習努力的影響。以148位汽車業務人員為樣本，研究結果顯示工作要求與配適的工作控制的二階交互作用負向影響倦怠，工作負荷與目標自主的交互作用正向影響學習努力。工作要求、工作控制及公平知覺的三階交互作用結果顯示，對於高公平知覺的員工，配適的工作控制有助於減緩工作要求對倦怠的正向影響以及對學習努力的負向影響，對於低公平知覺的員工則反之。作者討論本研究發現在理論以及實務上之意涵，同時對於未來的研究方向提出建議。
The study examines the relationships among job demand (time pressure and work overload), job control (method autonomy and criteria autonomy), fairness perception, burnout and learning effort. Data were provided by 148 car salespeople. The results reveal that two-way interactions of job demand and proper job control negatively related to burnout. The interaction of work overload and criteria autonomy positively related to leaning effort. The results of three-way interaction of job demand, proper job control and fairness perception reveal that for higher fairness perception employees, job control will reduce the worsening effects of job demand on burnout and the negative effects on learning effort. For lower fairness perception employees, these effects will be reversed. The author discussed the implications for theory and practice and suggestions for the further study.
期刊論文
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12.Dittrich, J. E.、Carrell, M. R.(1979)。Organizational equity perceptions, employee job satisfaction, and departmental absence and turnover rates。Organizational Behavior and Human Performance，24(1)，29-40。  new window
13.Wall, T. D.、Jackson, P. R.、Mullarkey, S.、Parker, S. K.(1996)。The Demands-Control Model of Job Strain: A More Specific Test。Journal of Occupational and Organizational Psychology，69(2)，153-166。  new window
14.Parker, S. L.、Jimmieson, N. L.、Amiot, C. E.(2010)。Self-determination as a moderator of demands and control: Implications for employee strain and engagement。Journal of Vocational Behavior，76(1)，52-67。  new window
15.Castanheira, F.、Chambel, M. J.(2010)。Burnout in salespeople: A three-wave study to examine job characteristics' predictions and consequences for performance。Economic and Industrial Democracy，31(4)，409-429。  new window
16.De Jonge, J.、Janssen, P. P. M.、Van Breukelen, G. J. P.(1996)。Testing the demandcontrol-support model among health care professionals: A structural equation model。Work & Stress，10(3)，209-224。  new window
17.Dollard, M. F.、Winefield, H. R.、Winefield, A. H.、De Jonge, J.(2000)。Psychosocial job strain and productivity in human service workers: A test of the demand-controlsupport model。Journal of Occupational and Organizational Psychology，73(4)，501-510。  new window
18.Landsbergis, P. A.(1988)。Occupational stress among health care workers: A test of the job demands-control model。Journal of Organizational Behavior，9(3)，217-239。  new window
19.Ouweneel, A. P. E.、Taris, T. W.、Van Zolingen, S. J.、Schreurs, P. J. G.(2009)。How task characteristics and social support relate to managerial learning empirical evidence from Dutch home care。The Journal of Psychology，143(1)，28-44。  new window
20.Parker, S. K.、Sprigg, C. A.(1999)。Minimizing strain and maximizing learning: The role of job demand, job control, and proactive personality。Journal of Applied Psychology，84(6)，925-939。  new window
21.Parkes, K. R.(1991)。Locus of control as a moderator: An explanation for additive versus interactive findings in the demand-discretion model of work stress?。British Journal of Psychology，82(3)，291-312。  new window
22.Parkes, K. R.、Mendham, C. A.、Von Rabenau, C.(1994)。Social support and the demanddiscretion model of job stress: Tests of additive and interactive effects in two samples。Journal of Vocational Behavior，44(1)，91-113。  new window
23.Taris, T. W.、Feij, J. A.(2004)。Learning and strain among newcomers a three-wave study on the effects of job demands and job control。The Journal of Psychology，138(6)，543-563。  new window
24.Van der Doef, M.、Maes, S.(1999)。The job-demand-control (-support) model and psychological well-being: A review of 20 years of empirical research。Work & Stress，13(2)，87-114。  new window
25.Xie, J. L.(1996)。Karasek's model in the People's Republic of China: Effects of job demands, control, and individual differences。Academy of Management Journal，39(6)，1594-1618。  new window
26.Averill, James R.(1973)。Personal control over aversive stimuli and its relationship to stress。Psychological Bulletin，80(4)，286-303。  new window
27.Fox, M. L.、Dwyer, D. J.、Ganster, D. C.(1993)。Effects of Stressful Job Demands and Control on Physiological and Attitudinal Outcomes in a Hospital Setting。Academy of Management Journal，36(2)，289-319。  new window
28.Evans, M. G.(1985)。A Monte Carlo study of the effects of correlated method variance in moderated multiple regression analysis。Organizational Behavior and Human Decision Processes，36(3)，305-323。  new window
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31.Schaubroeck, J.、Merritt, D. E.(1997)。Divergent effects of job control on coping with work stressors: The key role of self-efficacy。Academy of Management Journal，40(3)，738-754。  new window
32.Schaubroeck, J.、Jones, J. R.、Xie, J. L.(2001)。Individual differences in utilizing control to cope with job demands: Effects on susceptibility to infectious disease。Journal of Applied Psychology，86(2)，265-278。  new window
33.Schaubroeck, J.、Fink, L. S.(1998)。Facilitating and inhibiting effects of job control and social support on stress outcomes and role behavior: A contingency model。Journal of Organizational Behavior，19(2)，167-195。  new window
34.Theorell, T.、Karasek, R. A.(1996)。Current issues relating to psychosocial job strain and cardiovascular disease research。Journal of Occupational Health Psychology，1(1)，9-26。  new window
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37.Adams, J. Stacy(1963)。Toward an Understanding of Inequity。Journal of Abnormal and Social Psychology，67(5)，422-436。  new window
38.Karasek, Robert A. Jr.(1979)。Job demands, job decision latitude, and mental strain: Implications for job redesign。Administrative Science Quarterly，24(2)，285-308。  new window
39.Kushnir, T.、Melamed, S.(1991)。Work-load perceived control and psychological distress in type A/B industrial workers。Journal of Organizational Behavior，12(2)，155-168。  new window
40.Van Yperen, N. W.、Hagedoorn, M.(2003)。Do high job demands increase intrinsic motivation or fatigue or both? The role of job control and job social support。Academy of Management Journal，46(3)，339-348。  new window
41.Fornell, Claes、Larcker, David F.(1981)。Evaluating Structural Equation Models with Unobservable Variables and Measurement Error。Journal of Marketing Research，18(1)，39-50。  new window
42.Häusser, J. A.、Mojzisch, A.、Niesel, M.、Schulz-Hardt, S.(2010)。Ten years on: A review of recent research on the job demand-control (-support) model and psychological well-being。Work & Stress，24(1)，1-35。  new window
43.林少龍、繆敏志(20041000)。工作生活品質與工作績效之最佳化：工作要求與工作控制之角色。管理評論，23(4)，65-87。new window  延伸查詢new window
44.Gist, Marilyn E.、Mitchell, Terence R.(1992)。Self-efficacy: A theoretical analysis of its determinants and malleability。Academy of Management Review，17(2)，183-211。  new window
45.Breaugh, J. A.(1985)。The Measurement of Work Autonomy。Human Relations，38(6)，551-570。  new window
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學位論文
1.De Jonge, J.(1995)。Job autonomy, well-being, and health: a study among Dutch health care workers(博士論文)。University of Maastricht，Maastricht。  new window
圖書
1.Caplan, R. D.、Cobb, S.、French, J. R. P.、Harrison, R. V.、Pinneau, S. R.(1980)。Job demands and worker health: Main effects and occupational differences。Ann Arbor, Mich：Institute for Social Research。  new window
2.Cohen, J.、Cohen, P.(1983)。Applied multiple regression/correlation analysis for the behavioral sciences。Erlbaum。  new window
3.Belsley, D. A.、Kuh, E.、Welsch, R. E.(1980)。Regression Diagnostics: Identifying Influential Data and Sources of Collinearity。New York, NY：Wiley。  new window
4.Fisher, S.(1984)。Stress and the Perception of Control。Hillsdale, New Jersey。  new window
5.Jaccard, J.、Turrisi, R.、Wan, C. K.(1990)。Interaction Effects in Multiple Regression。Newbury Park, California。  new window
6.Spector, Paul E.(1997)。Job Satisfaction: Application, Assessment, Causes, and Consequences。Sage Publications Ltd.。  new window
7.Karasek, Robert A.、Theorell, Tores(1990)。Healthy work: Stress, productivity, and the reconstruction of working life。New York：Basic Books。  new window
8.Hair, Joseph F. Jr.、Black, William C.、Babin, Barry J.、Anderson, Rolph E.、Tatham, Ronald L.(2006)。Multivariate Data Analysis。Prentice-Hall。  new window
9.Aiken, Leona S.、West, Stephen G.、Reno, Raymond R.(1991)。Multiple regression: Testing and interpreting interactions。Sage。  new window
圖書論文
1.Frese, M.(1989)。Theoretical models of control and health。Job Control and Worker Health。Chichester：Wiley。  new window
2.Ganster, D. C.(1989)。Worker control and well-being: A review of research in the workplace。Job Control and Worker Health。Chichester：Wiley。  new window
3.Maslach, C.、Schaufeli, W. B.(1993)。Historical and conceptual development of burnout。Professional Burnout: Recent Development in Theory and Research。Taylor and Francis。  new window
4.Mowday, R.(1991)。Equity theory predictions of behavior in organizations。Motivation and Work Behavior。New York, NY：McGraw-Hill。  new window
5.Öhman, A.、Bohlin, G.(1989)。The role of controllability in cardiovascular activation and cardiovascular disease: Help or hindrance?。Stress, Personal Control and Health。Oxford：Wiley。  new window
6.Spector, Paul E.(1998)。A control theory of the job stress process。Theories of Organizational Stress。Oxford University Press。  new window
7.Ganster, D. C.、Fusilier, M. R.(1989)。Control in the workplace。International review of industrial and organizational psychology。Chichester, England：Oxford：Wiley。  new window
8.Jones, F.、Fletcher, B. C.(1996)。Job control and health。Handbook of work and health psychology。Chichester：Wiley。  new window
9.Adams, John Stacey(1965)。Inequity in social exchange。Advances in experimental social psychology。Academic Press。  new window
 
 
 
 
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