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題名:以焦點團體法探討急診護理人員對急診職場暴力之認知與因應
書刊名:榮總護理
作者:明金蓮洪曉佩黃惠美黃瓊慧曾麗華董貞吟 引用關係
作者(外文):Ming, Jin-lainHung, Shiao-peiHuang, Hui-meiHuang, Chiung-huiTseng, Li-huaTung, Chen-yin
出版日期:2017
卷期:34:2
頁次:頁147-156
主題關鍵詞:焦點團體急診職場暴力Focus groupWorkplace violence of emergency
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:29
  • 點閱點閱:6
本研究主要在探討護理人員對於急診職場暴力之認知和因應方式,運用焦點團體法訪談九位某醫學中心急診室曾遭受職場暴力且願意分享遭到職場暴力時之經驗與感受之護理同仁為對象,年齡28 至45 歲,根據訪談內容進行逐字稿分析與萃取,將有意義之語句進行譯碼、逐步歸納出重要類別後形成急診職場暴力認知與處理相關之五大主題,分別為(一)無法預測的侵犯;(二)暴力風險徵兆與行為;(三)團隊支援化解情緒危機;(四)嚇阻戰略之應用;(五)諮商關懷與自我裝備。期望經由本研究結果,作為急診職場實務工作者及相關行政管理者作為擬定職場安全措施提供及建構安全工作環境之參考。
The aim of this study was to investigate the cognition and management of emergency nurses experiencing workplace violence. Nurses experiencing workplace violence in the emergency department of a medical center were included in the study, and nine nurses aged 28 to 45 years were enrolled. They were willing to express their experience and feelings, and participated in focus group interviews. On the basis of a content analysis, we summed up the following five major themes: (1) unpredictable violations, (2) risk signs and behavior of violence, (3) team support to resolve an emotional crisis, (4) application of deterrence strategies, and (5) consultation and self-preparedness. The results of this study can serve as a reference for emergency practitioners and administrators involved in providing safe working environments for emergency personnel and establishing workplace safety measures.
期刊論文
1.王佳雯、鄭雅文、李諭昇、徐儆暉(20101200)。職場社會心理危害調查監測制度之國際概況。臺灣公共衛生雜誌,29(6),551-560。new window  延伸查詢new window
2.Lo, T. W.、Chappell, D.、Kwok, S. I.、Wu, J.(2012)。Workplace violence in Hong Kong, China: nature, impact, and preparedness。International Journal of Offender Therapy and Comparative Criminology,56(6),955-975。  new window
3.林小玲、尹祚芊、黃惠美(20120600)。某醫學中心護理工作職場暴力評估之研究。榮總護理,29(2),176-186。new window  延伸查詢new window
4.Kowalenko, T.、Cunningham, R.、Sachs, C. J.、Gore, R.、Barata, I. A.、Gates, D.、McClain, A.(2012)。Workplace violence in emergency medicine: Current knowledge and future directions。Journal of Emergency Medicine,43(3),523-531。  new window
5.Spector, P. E.、Zhou, Z. E.、Che, X. X.(2014)。Nurse exposure to physical and nonphysical violence, bullying, and sexual harassment: a quantitative review。International Journal of Nursing Studies,51(1),72-84。  new window
6.Edward, K.-L.、Ousey, K.、Warelow, P.、Lui, S.(2014)。Nursing and aggression in the workplace: a systematic review。British Journal of Nursing,23(12),653-659。  new window
7.陳柑伴、楊秀芬、陳慧蘭、楊美賞(20100900)。醫院護理人員遭受職場暴力後情緒反應及調適處理。護理暨健康照護研究,6(3),163-171。new window  延伸查詢new window
8.Gillespie, G. L.、Gates, D. M.、Berry, P.(2013)。Stressful incidents of physical violence against emergency nurses。Online Journal of Issues in Nursing,18(1),2。  new window
9.Efe, S. Y.、Ayaz, S.(2010)。Mobbing against nurses in the workplace in Turkey。International Nursing Review,57(3),328-334。  new window
10.Gillespie, G. L.、Gates, D. M.、Miller, M.、Howard, P. K.(2010)。Workplace violence in healthcare settings: risk factors and protective strategies。Rehabilitation Nursing,35(5),177-184。  new window
11.陳維恭(20070700)。談急診暴力事件。臺灣醫界,50(7),19-20。  延伸查詢new window
12.賴尚儀、魏玉雲、吳美慧、林綉珠、石富元(20141000)。醫療暴力之樣態與防範。澄清醫護管理雜誌,10(4),4-11。  延伸查詢new window
13.明金蓮、黃惠美、洪曉佩、曾麗華、黃美淑、江淑華、董貞吟(20160400)。以系統性文獻回顧探討護理人員職場暴力現況與影響。臺灣公共衛生雜誌,35(2),116-135。new window  延伸查詢new window
14.楊錦桂、楊其璇、林麗鳳、林冠語(20150700)。急診護理人員職場暴力經驗及相關因素研究。澄清醫護管理雜誌,11(3),22-31。  延伸查詢new window
15.Nelson, R.(2014)。Tackling violence against health-care workers。The Lancet,383(9926),1373-1374。  new window
16.Gordon, J.、Sheppard, L. A.、Anaf, S.(2010)。The patient experience in the emergency department: A systematic synthesis of qualitative research。International Emergency Nursing,18(2),80-88。  new window
17.Gorman, T.、Dropkin, J.、Kamen, J.、Nimbalkar, S.、Zuckerman, N.、Lowe, T.、Freund, A.(2014)。Controlling health hazards to hospital workers: A reference guide。New Solutions: A Journal of Environmental and Occupational Health Policy,23(1_suppl),1-169。  new window
18.林作彥、彭素珍(20120900)。淺談臺灣急診暴力。臺灣急診專科醫師期刊,4(3),61-65。  延伸查詢new window
19.胡勝川(20150800)。急診醫療倫理與法律。臺灣醫界,58(8),57-61。  延伸查詢new window
20.Gillam, S. W.(2014)。Nonviolent crisis intervention training and the incidence of violent events in a large hospital emergency department: An observational quality improvement study。Advanced Emergency Nursing Journal,36(2),177-188。  new window
學位論文
1.楊春梅(2011)。急診室護理人員職場暴力與防範策略之探討(碩士論文)。臺北醫學大學。  延伸查詢new window
2.陳義憲(2014)。醫院處理急診暴力事件因應措施之研究(碩士論文)。國立成功大學。  延伸查詢new window
圖書
1.Bloor, Michael、Frankland, Jane、Thomas, Michelle、Robson, Kate(2001)。Focus groups in social research。Sage。  new window
2.Di Martino, V.(2003)。Workplace violence in the health sector: Relationship between work stress and workplace violence in the health sector。Geneva:ILO/ICN/WHO/PSI Joint program on workplace violence in the health sector。  new window
3.Lincoln, Yvonna S.、Guba, Egon G.(1985)。Naturalistic Inquiry。Sage。  new window
其他
1.World Health Organization,Public Services International(2003)。Joint programmed on workplace violence in the health sector,http://www.who.int/violence_injury_prevention/violence/interpersonal/en/WVmanagementvictimspaper.pdf。  new window
2.財團法人醫院評鑑暨醫療品質策進會(20170217)。急診室暴力防範,http://attend.tjcha.org.tw/upload/site_content_article/52/02.pdf。  延伸查詢new window
 
 
 
 
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