臺灣人文及社會科學引文索引資料庫系統

:::

詳目顯示

回上一頁
第 1 筆 / 總合 1 筆   第一頁 上一頁 下一頁 最後一頁
/1頁
題名：職場霸凌對員工幸福感之影響：社會資本與心理資本的調節作用
書刊名：人力資源管理學報
作者：吳美連 引用關係／張振傑／王秀菁
作者(外文)：Wu, Melien／Chang, Chen-chieh／Wang, Shiou-jing
出版日期：2017
卷期：17:2
頁次：頁1-25
主題關鍵詞：職場霸凌；幸福感；社會資本；心理資本；Workplace bullying；Well-being；Social capital；Psychological capital
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(5) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:5
  • 共同引用共同引用:698
  • 點閱點閱:142
霸凌事件不僅會影響員工身、心理之狀態，亦會影響團隊及組織績效，而且已是一個重要的社會議題。本研究運用情感事件理論（Affective Events Theory, AET）探討職場霸凌、社會資本與心理資本如何影響員工的幸福感，以及統合性壓力模式探討社會資本與心理資本對於職場霸凌與幸福感二者之間的調節作用。本研究以嘉義市、台南市與高雄市之公務人員為對象，採便利抽樣法發放500份問卷，回收468份，有效問卷428份，有效回收率為85.6%。研究結果發現，職場霸凌顯著負向影響幸福感、家庭社會資本顯著正向影響幸福感、心理資本之希望及樂觀兩構面顯著正向影響幸福感、心理資本之希望及韌性兩構面在職場霸凌與幸福感皆具有顯著調節作用。本研究根據研究結果提出後續研究與實務建議
Workplace bullying not only imposes a high level of mental stress on employees, but also weakens organizational performance. The purpose of the current research investigates the influences of workplace bullying on employees' well-being, as well as the moderating effect of social capital and psychological capital on the aforementioned relationship. We collected empirical data from civil servants in cities of Chaiyi, Tainan, and Kaohsiung. A total of 500 questionnaires were collected and 428 valid samples were retrieved, representing the valid response rate of 85.6%. The results showed that the perception of workplace bullying has a significant negative influence on employees' well-being, whereas social capital has a significant positive influence on employees' well-being. The dimensions of senses of hope and optimism of psychological capital have positive influences on employees' well-being. Both hope and resilience of psychological capital moderated the relationship of workplace bullying to well-being. Based on the results, suggestions are proposed for future studies and practical implications
期刊論文
1.林鉦棽、賴鳳儀、黃紹慶、潘蕙韶、鍾潤富(20110200)。組織公民行為與工作家庭衝突之關聯分析：好士兵症候群？。管理學報，28(1)，31-47。new window  延伸查詢new window
2.周惠文、張秀華、李哲毅(20120600)。Work-Family Conflict and Work Exhaustion for IT Employees: The Moderating Effect of Social Support。人力資源管理學報，12(2)，67-89。new window  延伸查詢new window
3.Einarsen, S.、Hoel, H.、Notelaers, G.(2009)。Measuring exposure to bullying and harassment at work: validity, factor structure and psychometric properties of the Negative Acts Questionnaire-Revised。Work & Stress，23(1)，24-44。  new window
4.Ayoko, O. B.、Callan, V. J.、Härtel, C. E. J.(2003)。Workplace Conflict, Bullying, and Counterproductive Behaviors。International Journal of Organizational Analysis，11(4)，283-289。  new window
5.Sterud, T.、Herm, E.、Lau, B.、Ekeberg, O.(2008)。Suicidal ideation and suicide attempts in a nationwide sample of operational Norwegian ambulance personnel。Journal of occupational health，50，406-414。  new window
6.Lu, L.(2010)。Who is happy in taiwan? The demographic classifications of the happy person。Psychologia，53(2)，55-67。  new window
7.陸洛、高淑芳(19990600)。主管工作壓力的族群差異：個人背景、工作與職業因素。中華心理衛生學刊，12(2)，23-65。new window  延伸查詢new window
8.Avey, J. B.、Luthans, F.、Jensen, S. M.(2009)。Psychological capital: a positive resource for combating employee stress and turnover。Human Resource Management，48(5)，677-693。  new window
9.Quine, L.(1999)。Workplace bullying in NHS community trust: Staff questionnaire survey。Brit Med J，318，228-232。  new window
10.Viswesvaran, C.、Sanchez, J. I.、Fisher, J.(1999)。The role of social support in the process of work stress: A meta-analysis。Journal of Vocational Behavior，54，314-334。  new window
11.蔡必焜(20060300)。社會資本、休閒參與與健康關係之研究。戶外遊憩研究，19(1)，1-25。new window  延伸查詢new window
12.Szreter, Simon、Woolcock, Michael(2004)。Health by Association? Social Capital, Social Theory, and the Political Economy of Public Health。International Journal of Epidemiology，33(4)，650-667。  new window
13.Jöreskog, K. G.、Sörbom, D.(1982)。Recent developments in structural equation modeling。Journal of Marketing Research，19，404-416。  new window
14.高旭繁(20130600)。通往華人幸福之路：性格特質與文化價值的雙重作用。本土心理學研究，39，165-214。new window  延伸查詢new window
15.高旭繁、卓可欣(20130300)。個人資源對在職進修者職家學衝突及後果之影響。應用心理研究，57，81-115。new window  延伸查詢new window
16.陳文良、王怡涵、邱雅萍(20131200)。臺灣工作家庭衝突研究之回顧與展望。人力資源管理學報，13(4)，79-106。new window  延伸查詢new window
17.陳柑伴、楊秀芬、陳慧蘭、楊美賞(20100900)。醫院護理人員遭受職場暴力後情緒反應及調適處理。護理暨健康照護研究，6(3)，163-171。new window  延伸查詢new window
18.Cummins, Robert A.(200002)。Personal Income and Subjective Well-being: A Review。Journal of Happiness Studies，1(2)，133-158。  new window
19.Hobfoll, S. E.(1989)。Conservations of Resources: A New Attempt at Conceptualizing Stress。American Psychologist，44(3)，513-524。  new window
20.Carver, C. S.、Scheier, M. F.(1990)。Origins and functions of positive and negative affect: A control-process view。Psychological Review，97(1)，19-35。  new window
21.趙安安、高尚仁(20050900)。臺灣地區華人企業家長式領導風格與員工壓力之關聯。應用心理研究，27，111-131。new window  延伸查詢new window
22.Robinson, S. L.、O'Leary-Kelly, A. M.(1998)。Monkey see, monkey do: The influence of work groups on the antisocial behavior of employees。Academy of Management Journal，41(6)，658-672。  new window
23.Inzlicht, M.、Aronson, J.、Good, C.、Mckay, L.(2006)。A particular resiliency to threatening environments。Journal of Experimental Social Psychology，42(3)，323-336。  new window
24.Devonish, D.(2013)。Workplace bullying, employee performance and behaviors: The mediating role of psychological well-being。Employee Relations，35(6)，630-647。  new window
25.林子銘、蕭裕中、黃于玲(20130900)。臺灣外派中國女性主管的心理資本與社會資本。中山管理評論，21(3)，625-660。new window  延伸查詢new window
26.Samnani, A. K.、Singh, P.(2012)。20 years of workplace bullying research a review of the antecedents and consequences of bullying in the workplace。Aggression and Violent Behavior，17(6)，581-589。  new window
27.Argyle, M.、Lu, L.(1990)。The happiness of extravers。Personality and Individual Differences，11，1011-1017。  new window
28.Armstrong, F.(2002)。Violence: It’s not part of the job。Australian Nursing Journal，9(9)，24-26。  new window
29.Avey, J. B.、Luthans. F.、Smith, R. M.、Panmer, N. F.(2010)。Impact of postivie psychological capital on employee well-being over time。Journal of Occupational Health Psychology，15，17-28。  new window
30.Badran, M. A.、Youssef-Morgan, C. M.(2015)。Psychological capital and job satisfaction in Egypt。Journal of Managerial Psychology，30，354-370。  new window
31.Baillien, E.、De Cuyper, N.、De Witte, H.(2011)。Job autonomy and workload as antecendents of workplace bullying: A two-wave test of Karasek's Job demand control model for targets and perpetrators。Jounral of Occupational and Organizational sychology，84，191-208。  new window
32.Baluku, M. M.、Kikooma, J. F.、Kibanja, G. M.(2016)。Psychological capital and the startup capitalentrepreneurial success。Journal of Small Business & Entrepreneurship，28，27-54。  new window
33.Choi, Y.、Lee, D.(2014)。Psychological capital, big five traits, and employee outcomes。Journal of Managerial Psychology，29，122-140。  new window
34.Cowie, H.、Naylor, P.、Rivers, I.、Smith, P. K.、Pereira, B.(2002)。Measuring workplace bullying。Aggression and Violent Behavior，7(1)，33-51。  new window
35.Einarsen, S.(2000)。Harassment and bullying at work: A review of the Scandinavian approach。Aggression and Violent Behavior，5(4)，379-401。  new window
36.Einarsen, S.、Raknes, B. I.、Matthiesen, S. B.(1994)。Bullying and harassment at work and their relationships to work environment quality: An exploratory study。European Work and Organizational Psychologist，4(4)，381-401。  new window
37.Fox, S.、Stallworth, L. E.(2005)。Racial/ethnic bullying: Exploring links between bullying and racism in the US workplace。Journal of Vocational Behavior，66(3)，438-456。  new window
38.Helliwell, J. F.、Huang, H.(2010)。How’s the job? Well-being and social capital in the workplace。ILR Review，63，205-227。  new window
39.Helliwell, J. F.、Huang, H.、Wang, S.(2013)。Social capital and well-being in times of crisis。Journal of Happiness Studies，15，145-162。  new window
40.Lee, R. T.、Brotheridge, C. M.(2006)。When prey turn predatory: Workplace bullying as a predictor of counter aggression/bullying, coping, and well being。European Journal of Work and Organizational Psychology，15，352-377。  new window
41.Leka, S.、Hassard, J.、Yanagida, A.(2012)。Investigating the impact of psychosocial risks and occupational stress on psychiatric hospital nurses’mental well-being in japan。Journal of Psychiatric and Mental Health Nursing，19，123-131。  new window
42.Nielsen, M. B.、Einarsen, S.(2012)。Outcomes of exposure to workplace bullying: A meta-analytic review。Work & Stress，26(4)，309-332。  new window
43.Ramsay, S.、Troth, A.、Branch, S.(2011)。Work-place bullying: A group processes framework。Journal of Occupational and Organizational Psychology，84，799-816。  new window
44.Nohe, C.、Sonntag, K.(2014)。Work--Family conflict, social support, and turnover tntentions: A longitudinal study。Journal of Vocational Behavior，85，1-12。  new window
45.Peng, Y. C.、Chen, L. J.、Chang, C. C.、Zhuang, W. L.(2016)。Workplace bullying and workplace deviance: The mediating effect of emotional exhaustion and the moderating effect of core self-evaluations。Employee Relations，38(5)，755-769。  new window
46.Trépanier, S.-G.、Fernet, C.、Austin, S.(2013)。Workplace bullying and psychological health at work: The mediating role of satisfaction of needs for autonomy, competence and relatedness。Work & Stress，27(2)，123-140。  new window
47.Vartia, M. A.-L.(2001)。Consequences of workplace bullying with respect to the well-being of its targets and the observers of bullying。Scandinavian Journal of Work, Environment & Health，27，63-69。  new window
48.Vega, G.、Comer, D. R.(2005)。Sticks and stones may break your bones, but words can break your spirit: Bullying in the workplace。Journal of Business Ethics，58，101-109。  new window
49.Yada, H.、Abe, H.、Funakoshi, Y.、Omori, H.、Matsuo, H.、Ishida, Y.(2011)。Development of the psychiatric nurse job stressor scale (PNJSS。Psychiatry and Clinical Neurosciences，65，567-575。  new window
50.Luthans, F.、Youssef, C. M.(2004)。Human, social, & now positive psychological capital management: Investing in people for competitive advantage。Organizational Dynamics，33(2)，143-160。  new window
51.吳宗祐、鄭伯壎(20061000)。難應付客戶頻次、知覺服務訓練效用兩者及情緒勞動與情緒耗竭之關係--「資源保存理論」的觀點。管理學報，23(5)，581-599。new window  延伸查詢new window
52.高月慈、李郁芩、林鉦棽(20150900)。以資源觀點探究心理資本與回饋徵詢行為之關係：轉化領導及交易領導的調節效應。人力資源管理學報，15(3)，1-26。new window  延伸查詢new window
53.Tierney, Pamela、Farmer, Steven M.(2002)。Creative Self-Efficacy: Its Potential Antecedents and Relationship to Creative Performance。Academy of Management Journal，45(6)，1137-1148。  new window
54.Fornell, Claes、Larcker, David F.(1981)。Evaluating Structural Equation Models with Unobservable Variables and Measurement Error。Journal of Marketing Research，18(1)，39-50。  new window
55.Wright, T. A.、Cropanzano, R.(2000)。Psychological Well-being and Job Satisfaction as Predictors of Job Performance。Journal of Occupational Health Psychology，5(1)，84-94。  new window
56.Lu, L.(2008)。The individual-oriented and social-oriented Chinese bicultural self: Testing the theory。The journal of social psychology，148(3)，347-373。  new window
57.陸洛(19980100)。中國人幸福感之內涵、測量及相關因素探討。國家科學委員會研究彙刊. 人文及社會科學，8(1)，115-137。  延伸查詢new window
58.Miner, A. G.、Glomb, T. M.、Hulin, C.(2005)。Experience sampling mood and its correlates at work。Journal of Occupational and Organizational Psychology，78(2)，171-193。  new window
59.Adler, Paul S.、Kwon, Seok-Woo(2002)。Social Capital: Prospects for A New Concept。The Academy of Management Review，27(1)，17-40。  new window
60.林惠彥、陸洛、吳珮瑀、吳婉瑜(20121200)。快樂的員工更有生產力嗎？組織支持與工作態度之雙重影響。中華心理學刊，54(4)，451-469。new window  延伸查詢new window
61.Weiss, Howard M.、Cropanzano, Russell(1996)。Affective events theory: A theoretical discussion of the structure, causes, and consequences of affective experiences at work。Research in Organizational Behavior，18，1-74。  new window
62.彭台光、高月慈、林鉦棽(20060200)。管理研究中的共同方法變異：問題本質、影響、測試和補救。管理學報，23(1)，77-98。new window  延伸查詢new window
63.Campbell, Angus(1976)。Subjective measures of well-being。American psychologist，31(2)，117-124。  new window
64.Cohen, Sheldon、Wills, Thomas Ashby(1985)。Stress, social support, and the buffering hypothesis。Psychological Bulletin，98(2)，310-357。  new window
65.Luthans, Fred、Avolio, Bruce J.、Avey, James B.、Norman, Steven M.(2007)。Positive psychological capital: Measurement and relationship with performance and satisfaction。Personnel Psychology，60(3)，541-572。  new window
66.Liden, R. C.、Maslyn, J. M.(1998)。Multidimensionality of leader-member exchange: An empirical assessment through scale development。Journal of Management，24(1)，43-72。  new window
67.Coleman, James S.(1988)。Social capital in the creation of human capital。American Journal of Sociology，94(suppl.)，S95-S120。  new window
68.Podsakoff, Philip M.、MacKenzie, Scott B.、Lee, Jeong-Yeon、Podsakoff, Nathan P.(2003)。Common method biases in behavioral research: A critical review of the literature and recommended remedies。Journal of Applied Psychology，88(5)，879-903。  new window
69.Youssef, Carolyn M.、Luthans, Fred(2007)。Positive Organizational Behavior in the Workplace: The Impact of Hope, Optimism, and Resilience。Journal of Management，33(5)，774-800。  new window
學位論文
1.蔡清順(2006)。公務員結社需求與組織承諾及組織效能關係之研究(碩士論文)。國立彰化師範大學。  延伸查詢new window
圖書
1.Luthans, F.、Youssef, C. M.、Avolio, B. J.(2007)。Psychological capital。Oxford University Press。  new window
2.Hoel, H.、Cooper, C. L.(2000)。Destructive conflict and bullying at work。Manchester：Manchester School of Management。  new window
3.Baker, W. E.(2000)。Achieving success through social capital: Tapping the hidden resources in your personal and business Networks。San Francisco, CA：Jossey-Bass Inc.。  new window
4.林洺秀、郭智宇(2014)。工作環境安全衛生狀況認知調查：2013年。新北：勞動部勞動及職業安全衛生研究所。  延伸查詢new window
5.Aiken, Leona S.、West, Stephen G.、Reno, Raymond R.(1991)。Multiple regression: Testing and interpreting interactions。Sage。  new window
圖書論文
1.Hobfoll, S. E.、Shirom, A.(2001)。Conservation of resources theory: Applications to stress and management in the workplace。Handbook of organizational behavior。Marcel Dekker。  new window
2.Spector, P. E.、Fox, S.(2005)。The stressor-emotion model of counterproductive work behavior。Counterproductive work behavior: Investigations of actors and targets。Washington, DC：American Psychological Association。  new window
3.Einarsen, Ståle、Hoel, Helge、Zapf, Dieter、Cooper, Cary L.(2011)。The concept of bullying and harassment at work: The European tradition。Bullying and harassment in the workplace: Developments in theory, research, and practice。Boca Raton, FL：CRC Press。  new window
4.Einarsen, S.、Hoel, H.、Zapf, D.、Cooper, C. L.(2003)。The concept of bullying at work: The European tradition。Bullying and emotional abuse in the workplace: International perspectives in research and practice。London：Taylor & Francis。  new window
 
 
 
 
第一頁 上一頁 下一頁 最後一頁 top
:::
1. 臺灣中高齡民眾臉書和LINE使用、社會資本與幸福感之研究
2. 部屬啊！您有做自己的機會嗎？尚嚴、專權雙元領導與部屬任務績效之關聯性：以情緒調節策略揭開潘朵拉的盒子
3. 部屬難為：領導者利組織不道德行為與部屬離職傾向、越級建言、主管導向組織公民行為與沉默行為之關係：以領導者-部屬交換關係為調節效果
4. 設計思考提升學習動機與問題解決信心--臺灣大學生學習設計思考課程的實證分析
5. 職場霸凌與所致職災之認定及預防--日本相關經驗之啟示
6. 國際觀光旅館職場友誼與工作表現關係之探討--以卓越能力商數為中介變項
7. 青少年社會網絡指標及幽默表現風格之交互作用影響與被霸凌經驗之關係
8. 中高齡職涯未來時間觀、職場成功老化和就業力之關係--探討工作要求與資源的調節式中介作用
9. 繁體中文版「獲得型-保護型自我監控量表」之發展與信效度考驗
10. 消費者無禮行為與運動俱樂部員工之工作敬業和工作滿意度：知覺組織支持的調節
11. 外派越南人員之社會資本、海外適應與離職傾向關係--指派型外派人員與自發型派外人員之比較
12. 居服員留任傾向之研究
13. 工作便利？還是工作壓力？教師下班後即時通訊軟體公務使用情形與工作倦怠之關係--以教師工作價值觀為調節變項
14. 國中生所知覺到的教師自主支持、自我效能、任務價值對學習投入之影響
15. 病患不文明行為對情緒調節的影響：壓力心態與顧客導向的調節式中介模式
 
1. 訓練績優企業員工在工作自我效能對創新工作行為之影響：心理資本與社會資本的調節效果
2. 大專校院畢業生知覺行為控制、心理資本及社會資本對創業意圖與創業行為的影響－主觀規範的調節效果
3. 社群媒體、自我效能、社會資本與幸福感之關聯性研究：以Z世代為例
4. 興利或除弊? 心理資本對員工建言的影響：人力資本與社會資本的調節角色
5. 原住民非營利組織家長式領導、社會資本與心理資本：價值共創觀點
6. 外派人員心理資本對海外適應之影響—檢驗社會資本的中介效果及外派人員類型的調節效果
7. 探討經理人的幸福感和創意表現:支持性工作環境、認知風格和心理資本
8. 華人社會的潛規則：表裡不一與陽奉陰違
9. 表面服從對工作家庭衝突及工作滿意度之影響：以員工情緒耗竭為中介因子之探討
10. 高齡學習者社會資本、自我效能與幸福感關係之研究—以南部地區樂齡學習中心學員為例
11. 認定領導：理論建構、量表發展及效果驗證
12. 領導成員交換關係、工作資源、心理契約違反與離職傾向關聯之實證研究
13. 有意義的工作對職場主觀幸福感之影響：組織承諾的中介效果與個人宗教信仰的調節式中介效果
14. 「知覺屈就」是自我膨脹：自我增強的動機及效果
15. 跨層次觀點下家長式領導、倫理氣候、組織承諾與組織公民行為關係之研究
 
無相關著作
 
QR Code
QRCODE

臺灣人文及社會科學引文索引資料庫

目前上線人數：949（臺灣：903，外國：46） ／ 本年度總使用人次：1473665 ／ 訪客人次（自102年09月）：67275553
國家圖書館著作權聲明 Copyright © 2013 All rights reserved.
本館地址: 100201臺北市中山南路20號． 本館地圖及交通資訊．
總機：(02)23619132．最佳瀏覽解析度為1024x768以上