:::

詳目顯示

回上一頁
題名:韓流3C產品來勢洶洶,企業如何提升顧客滿意度來因應?
書刊名:僑光學報
作者:蔡源成紀逸倫 引用關係簡明輝歐昱廷 引用關係
作者(外文):Tsai, Yuan-chengChi, Yi-lunChien, Min-hueOu, Yu-ting
出版日期:2017
卷期:40
頁次:頁99-110
主題關鍵詞:3C產品結構方程模式產品創新顧客滿意度3C productSEMProduct innovationCustomer satisfaction
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:0
  • 點閱點閱:5
期刊論文
1.Bogner, W. C.、Barr, P. S.(2000)。Making Sense in Hypercompetitive Environment: A Cognitive Explanation for the Persistence of High Velocity Competitive。Organization Science,11(2),212-226。  new window
2.Boyd, T. C.、Mason, C. H.(1999)。The Link Between Attractiveness of "Extrabrand" Attributes and the Adoption of Innovations。Journal of the Academy of Marketing Science,27(3),306-319。  new window
3.Gallouj, F.、Weinstein, O.(1997)。Innovation in services。Research Policy,26,537-556。  new window
4.Bisbe, J.、Otley, D. T.(2004)。The effects of the Interactive Use of Management Control Systems on Product Innovation。Accounting, Organizations and Society,29(8),709-737。  new window
5.Tam, Jackie L. M.(2004)。Customer Satisfaction, Service Quality and Perceived Value: An Integrative Model。Journal of Marketing Management,20(7/8),897-917。  new window
6.Teas, R. K.、Agarwal, S.(2000)。The effect of extrinsic product cues on consumers' perceptions of quality, sacrifice, and value。Journal of the Academy of Marketing Science,28(2),278-290。  new window
7.Petty, R. E.、Cacioppo, J. T.(1981)。Issue involvement as a moderator of the effects on attitude of advertising content and context。Advances in Consumer Research,8,20-24。  new window
8.Birkinshaw, J.、Bouquet, C.、Barsoux, J. L.(2011)。The 5 Myths of Innovation。MIT Sloan Management Review,2011(Winter),43-50。  new window
9.Blythe, J.(1999)。Innovativeness and Newness in High-Tech Consumer Durables。Journal of Product & Brand Management,8,415-429。  new window
10.Backman, S. J.(2002)。An Examination of the Determinants of Golf Travelers' Satisfaction。Journal of Travel Research,40(1),252-258。  new window
11.Choi, K. S.、Cho, W. H.、Lee, H.、Kim, C.、Lee, S.(2004)。The Relationships among Quality, Value, Satisfaction and Behavioral Intention in Health Care Provider Choice: A South Korean Study。Journal of Business Research,57(8),913-921。  new window
12.Harper, S. C.、Porter, T. W.(2011)。Innovation or Die。Industrial Engineer,43(9),34-39。  new window
13.Maxham, J. G. Sr.(2001)。Service Recovery's Influence on Consumer Satisfaction, Positive Word-of-Mouth, and Purchase Intentions。Journal of Business Research,54(1),11-24。  new window
14.Locksmith, L. S.、Spawton, A. L.、Macintosh, G.(1997)。Using Product, Brand and Purchasing Involvement for Retail Segmentation。Journal of Retailing and Consumer Services,4(3),171-183。  new window
15.Keller, K. L.(1993)。Conceptualizing Measuring, and Managing Customer Base Brand Equity。Journal of Marketing,5(1),1-22。  new window
16.Nijssen, E. J.、Lieshout, K. F. M.(1995)。Awareness, Use and Effectiveness of Models and Methods for New Product Development。European Journal of Marketing,29(10),27-44。  new window
17.Mukoyama, H.(2011)。Newly Emerging Economies Ineasingly Interested in Korea's Experience。Asia Monthly Report,119(4),1-3。  new window
18.Simon, A.、Yaya, L. H. P.(2012)。Improving Innovation and Customer Satisfaction through Systems Integration。Industrial Management & Data Systems,112(7),1026-1043。  new window
19.Ranjbarian, B.、Jafari, S.(2011)。The Influence of Consumer's Latitude of Acceptance for Attributes and Emphasis on Brand Equity on Involvement and Consideration Set Size Relationship。Interdisciplinary Journal of Contemporary Research in Business,3(7),125-134。  new window
20.Shen, X. X.(2000)。An Integrated Approach to Innovative Product Development Using Kano's Model and QFD。European Journal of Innovation Management,3(2),91-99。  new window
21.Zheng, Z. K.、Yim, C. K.、Tse, D. K.(2005)。The Effects of Strategic Orientations on Technology and Market-based Breakthrough Innovations。Journal of Marketing,69,42-60。  new window
22.Tang, H. K.(1999)。An inventory of organizational innovativeness。Technovation,19(1),41-51。  new window
23.Zahra, Shaker A.、George, Gerard(2002)。Absorptive Capacity: A Review, Reconceptualization, and Extension。Academy of Management Review,27(2),185-203。  new window
24.Anderson, James C.、Narus, James A.(1998)。Business Marketing: Understand What Customers Value。Harvard Business Review,76(6),53-65。  new window
25.Cronin, J. Joseph Jr.、Brady, Michael K.、Hult, G. Tomas M.(2000)。Assessing the effects of quality, value, and customer satisfaction on consumer behavioral intentions in service environments。Journal of Retailing,76(2),193-218。  new window
26.Laurent, Gilles、Kapferer, Jean-Noël(1985)。Measuring Consumer Involvement Profiles。Journal of Marketing Research,22(1),41-53。  new window
27.Petrick, J. F.、Backman, S. J.(2002)。An Examination of Golf Travelers' Satisfaction, Perceived Value, Loyalty, and Intentions to revisit。Tourism Analysis,6(3/4),223-237。  new window
28.Dick, Alan S.、Basu, Kunal K.(1994)。Customer Loyalty: Toward an Integrated Conceptual Framework。Journal of the Academy of Marketing Science,22(2),99-113。  new window
29.Fornell, Claes(1992)。A national customer satisfaction barometer: The Swedish experience。Journal of Marketing,56(1),6-21。  new window
30.Goldsmith, R. E.、Emmert, J.(19910400)。Measuring Product Category Involvement: A Multitrait-Multimethod Study。Journal of Business Research,23(4),363-371。  new window
31.Athanassopoulos, Antreas、Gounaris, Spiros、Stathakopoulos, Vlassis(2001)。Behavioural responses to customer satisfaction: An empirical study。European Journal of Marketing,35(5/6),687-707。  new window
32.Parasuraman, Ananthanarayanan Parsu、Grewal, Dhruv(2000)。The Impact of Technology on the Quality-Value-Loyalty Chain: A Research Agenda。Journal of the Academy of Marketing Science,28(1),168-174。  new window
33.Calantone, R. J.、Chan, K.、Cui, A. S.(2006)。Decomposing product innovativeness and its effects on new product success。Journal of Product Innovation Management,23(5),408-421。  new window
圖書
1.Engle, J. F.、Blackwell, R. D.、Miniard, P. W.(1994)。Consumer Behavior。Orlando, FL:Dryden Press。  new window
2.Tidd, J.、Bessant, J.、Pavitt, Keith(2001)。Managing innovation: Integrating technological, market and organizational change。New York:John Wiley & Sons。  new window
3.Afuah, A.(2003)。A Innovation Management: Strategies, Implementation and Profits。New York:Oxford University Press。  new window
4.Holt, Knut(1988)。Product Innovation Management: A Workbook for Management in Industry。Butterworths。  new window
5.Sheth, J. N.、Newman B. I.、Gross, B. L.(1991)。Consumption Values and Market Choices: Theory and Application。Cincinnati, OH:South-Western。  new window
6.Rust, R. T.、Oliver, R. L.(1994)。Service Quality: Insights and Managerial Implications from the Frontier。Sage Publication。  new window
7.Robbins, S. P.(2005)。Organizational Behavior。New Jersey:Pearson Education。  new window
8.Kotler, Philip J.(1991)。Marketing Management: analysis, Planning, Implementation and Control。Prentice-Hall。  new window
 
 
 
 
第一頁 上一頁 下一頁 最後一頁 top
:::
無相關書籍
 
無相關著作
 
無相關點閱
 
QR Code
QRCODE