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題名：運用意見探勘於企業聲譽分析之研究--以企業社會責任為主題
書刊名：管理資訊計算
作者：吳肇銘／蔡毓霖
作者(外文)：Wu, Chao-ming／Tsai, Yu-lin
出版日期：2021
卷期：10:2
頁次：頁92-110
主題關鍵詞：企業聲譽；企業社會責任；意見探勘；情緒分析；機器學習；Corporate reputation；Corporate social responsibility；Opinion mining；Sentiment analysis；Machine learning
原始連結：連回原系統網址new window
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  • 點閱點閱:5
期刊論文
1.Meijer, M. M.、Kleinnijenhuis, J.(2006)。News and corporate reputation: empirical findings from the Netherlands。Public Relations Review，32(4)，341-348。  new window
2.Saxton, M. K.(1998)。Where do reputations come from?。Corporate Reputation Review，1(4)，393-399。  new window
3.Gray, Edmund R.、Balmer, John M. T.(1998)。Managing Corporate Image and Corporate Reputation。Long Range Planning，31(5)，695-702。  new window
4.Rui, Huaxia、Liu, Yizao、Whinston, Andrew B.(2013)。Whose and what chatter matters? The effect of tweets on movie sales。Decision Support Systems，55(4)，863-870。  new window
5.Fombrun, C. J.、Gardberg, N. A.、Sever, J. M.(2000)。The Reputation Quotient: A Multi-Stakeholder Measure of Corporate Reputation。Journal of Brand Management，7(4)，241-255。  new window
6.Ravi, K.、Ravi, V.(2015)。A survey on opinion mining and sentiment analysis: tasks, approaches and applications。Knowledge-Based Systems，89，14-46。  new window
7.Elkington, J.(1998)。Partnerships from cannibals with forks: The triple bottom line of 21st century business。Environmental Quality Management，8(1)，37-51。  new window
8.Li, Y. M.、Li, T.-Y.(2013)。Deriving market intelligence from microblogs。Decision Support Systems，55(1)，206-217。  new window
9.Berezina, K.、Bilgihan, A.、Cobanoglu, C.、Okumus, F.(2016)。Understanding satisfied and dissatisfied hotel customers: text mining of online hotel reviews。Journal of Hospitality Marketing & Management，25(1)，1-24。  new window
10.Medhat, W.、Hassan, A.、Korashy, H.(2014)。Sentiment analysis algorithms and applications: A survey。Ain Shams Engineering Journal，5(4)，1093-1113。  new window
11.Schuster, M.、Paliwal, K. K.(1997)。Bidirectional recurrent neural networks。IEEE Transactions on Signal Processing，45(11)，2673-2681。  new window
12.Jia, Susan Sixue(2018)。Behind the Ratings: Text Mining of Restaurant Customers' Online Reviews。International Journal of Market Research，60(6)，561-572。  new window
13.Hochreiter, Sepp、Schmidhuber, Jürgen(1997)。Long Short-term Memory。Neural Computation，9(8)，1735-1780。  new window
14.吳怡靜(2017)。社群媒體時代 企業如何應對？。天下雜誌，624。  延伸查詢new window
15.吳肇銘、金志聿、蔡毓霖(20191200)。運用文字探勘於教學評鑑分析之研究--以中原大學資管系課程為例。商管科技季刊，20(4)，437-468。new window  延伸查詢new window
16.簡睿哲(2016)。企業社會責任，甜蜜的負荷？。NCCU Business Review，2016(Spring)。  延伸查詢new window
17.Gers, F. A.、Schmidhuber, J.、Cummins, F.(1999)。Learning to forget: continual prediction with LSTM。Neural Computation，12(10)，2451-2471。  new window
18.Hong, J. W.、Park, A. B.(2019)。The Identification of Marketing Performance Using Text Mining of Airline Review Data。Mobile Information Systems，2019(1)，1-8。  new window
19.Liao, S.、Wang, J.、Yu, R.、Sato, K.、Cheng, Z.(2017)。CNN for situations understanding based on sentiment analysis of twitter data。Procedia computer science，111，376-381。  new window
20.Tholusuri, A.、Anumala, M.、Malapolu, B.、Lakshmi, G. J.(2019)。Sentiment Analysis using LSTM。International Journal of Engineering and Advanced Technology，8(6S3)，1338-1340。  new window
21.Xu, G.、Meng, Y.、Qiu, X.、Yu, Z.、Wu, Xu(2019)。Sentiment Analysis of Comment Texts Based on BiLSTM。IEEE Access，7，51522-51532。  new window
22.Shrum, W.、Wuthnow, Robert(1988)。Reputational Status of Organizations in Technical Systems。The American Journal of Sociology，93(4)，882-912。  new window
23.Fombrun, Charles、Shanley, Mark(1990)。What's in a Name? Reputation Building and Corporate Strategy。The Academy of Management Journal，33(2)，233-258。  new window
24.Carroll, Archie B.(1991)。The pyramid of corporate social responsibility: toward the moral management of organizational stakeholders。Business Horizons，34(4)，39-48。  new window
25.Roberts, P. W.、Dowling, G. R.(2002)。Corporate reputation and sustained superior financial performance。Strategic Management Journal，23(12)，1077-1093。  new window
會議論文
1.Blunsom, Phil、Grefenstette, Edward、Kalchbrenner, Nal(2014)。A Convolutional Neural Network for Modelling Sentences。The 52nd Annual Meeting of the Association for Computational Linguistics，655-665。  new window
2.Dos Santos, Cícero Nogueira、Gatti, Maíra(2014)。Deep convolutional neural networks for sentiment analysis of short texts。The 25th International Conference on Computational Linguistics，69-78。  new window
3.Li, D.、Qian, J.(2016)。Text Sentiment Analysis Based on Long Short-Term Memory。2016 First IEEE International Conference on Computer Communication and the Internet，471-475。  new window
4.Wang, J.-H.、Liu, T.-W.、Luo, X.、Wang, L.(2018)。An LSTM Approach to Short Text Sentiment Classification with Word Embeddings。The 2018 Conference on Computational Linguistics and Speech Processing，214-223。  new window
5.Xiao, Z.、Liang, P. J.(2016)。Chinese Sentiment Analysis Using Bidirectional LSTM with Word Embedding。The 2nd International Conference on Cloud Computing and Security，601-610。  new window
6.Zhang, L.、Chen, C.(2016)。Sentiment Classification with Convolutional Neural Networks: an Experimental Study on a Large-scale Chinese Conversation Corpus。The 12th International Conference on Computational Intelligence and Security，165-169。  new window
學位論文
1.謝幼齡(2000)。企業聲望與組織績效跨期之相關性研究(碩士論文)。國立中央大學。  延伸查詢new window
2.林彩雯(2015)。以Google App評論為字詞權重調整之情緒分析系統(碩士論文)。靜宜大學，臺中市。  延伸查詢new window
3.謝佩庭(2014)。基於使用者情緒關鍵詞彙之臉書粉絲專頁評論分類與評分系統(碩士論文)。國立交通大學。  延伸查詢new window
4.張育蓉(2012)。使用情緒分析於圖書館使用者滿意度評估之研究(碩士論文)。國立中興大學。  延伸查詢new window
5.陳翰(2018)。從社群媒體挖掘以感測日常交通滿意度之研究(碩士論文)。淡江大學。  延伸查詢new window
6.游綉雯(2015)。使用情緒分析於社群論壇消費者評論滿意度評估之研究--以TripAdvisor旅遊網站為例(碩士論文)。國立中興大學。  延伸查詢new window
7.江易麇(2018)。應用雙向長短期記憶神經網路於新聞分類(碩士論文)。國立雲林科技大學。  延伸查詢new window
8.林惠玲(2007)。企業聲望對於組織經營績效之影響探討(碩士論文)。國立中央大學。  延伸查詢new window
9.張偉德(2018)。應用情感分析從媒體評論推測企業聲譽之研究(碩士論文)。國立中央大學。  延伸查詢new window
10.陳曉慧(2012)。企業聲譽對研發投入與公司績效之關聯性的調節效果--以台灣高科技產業為例(碩士論文)。國立中正大學。  延伸查詢new window
圖書
1.Vapnik, V. N.(1995)。The Nature of Statistical Learning Theory。Springer-Verlag。  new window
2.World Business Council for Sustainable Development(1999)。Corporate Social Responsibility: Meeting Changing Expectations。World Business Council for Sustainable Development。  new window
3.Budworth, D.(1989)。Intangible assets of companies。Science Support Group。  new window
4.Fombrun, Charles J.(1996)。Reputation: Realizing Value from the Corporate Image。Harvard Business School Press。  new window
5.McGuire, Joseph W.(1963)。Business and Society。New York：McGraw-Hill Companies。  new window
其他
1.Lopez, M. M.，Kalita, J.(2017)。Deep learning applied to NLP，https://arxiv.org/abs/1703.03091，(arXiv 1703.03091)。  new window
2.(20190127)。媒體投稿參考：台灣網路媒體流量排名整理（2018年），https://www.prlass.com/2992/%E5%8F%B0%E7%81%A3%E7%B6%B2%E8%B7%AF%E6%96%B0%E8%81%9E%E5%AA%92%E9%AB%94%E6%B5%81%E9%87%8F%E6%8E%92%E5%90%8D-2018-01/。  new window
3.顏和正(20190103)。什麼是企業社會責任？一次搞懂關鍵字CSR、ESG、SDGs，https://csr.cw.com.tw/article/40743。  延伸查詢new window
4.Maheshwari, S.(20170413)。United and Pepsi Affairs Force Brands to Respect Social Media，http://www. nytimes.com。  new window
圖書論文
1.Liu, B.、Zhang, L.(2012)。A survey of opinion mining and sentiment analysis。Mining Text Data。New York：Springer。  new window
2.湯奕華(2012)。永續報告書發展趨勢與撰寫注意事項。致勝關鍵--邁向企業永續之路。臺灣永續能源研究基金會。  延伸查詢new window
3.Liu, B.(2011)。Opinion mining and sentiment analysis。Web Data Mining。Springer。  new window
 
 
 
 
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