論文摘要 近年來主流之組織理論有漸趨聚合於制度理論的傾向。本研究經由文獻探討
、個案訪談、及實務經驗，融合制度理論整合觀點與組織學習理論，建立一套理論關係模
式，來詮釋台灣銀行產業的組織現象。本論文的研究架構認為組織在面對政治性、競爭性
、法規性、與規範性等不同制度環境壓力時，會產生不同程度的績效正當性與權威正當性
知覺，在這兩種組織正當性的趨使之下，組織會採行不同的組織學習類型(包括調適型、
因應型、及移植型組織學習)來作為同形變革的手段，而達成不同型態之組織同形的結果
。 本研究以台灣地區商業銀行之分行作為研究對象，有效樣本分行共710家。本研究
分別以t檢定、多變量變異數分析、集群分析、卡方分析、相關分析、及LISREL分析等來
進行實證並檢定本研究之各項主要假設 。 本研究之主要發現為： 1、以定量分析
方法來驗證制度環境壓力、組織正當性、組織學習及組織同形等四個主要制度理論變項之
間的關係模式。這個研究結果在過去的文獻探討中尚未有人提及。 2、確認組織學習
與組織同形間的關係，並實證支持不同的組織學習類型對不同的組織同形產生之影響程度
不一的假設。此外，實證結果顯示，組織學習在制度環境壓力與組織同形間扮演中介(即
引發同形變革)的機制，此一結論可以澄清制度理論學者對制度環境壓力與組織同形間關
係的模糊性論點。 3、確認了組織正當性與組織學習間的關係，並透過實際資料驗證
出不同的組織正當性取向會影響組織採取不同類型的組織學習。 4、確認制度環境壓
力與組織正當性間的關係，研究結果發現，競爭性壓力會影響績效正當性，二者之間的相
關性顯著，而政治性壓力與法規性壓力則會影響權威正當性。 本研究主要的貢獻在融
合組織學習與制度理論來詮釋組織現象、闡明制度理論重要變項間的關係、建立衡量制度
理論主要變項及組織學習的量表、以大樣本方法實證組織學習與制度理論、並對管理實務
帶來一些啟示。

Dissertation AbstractGraduate Institute of Business AdministrationNational Tai
wan UniversityName : Huei-Fang Chen(Ms.) Date : June, 1998Advi
sors : Professor S. C. Hsu Professor K. L. HuangThe Relationships Amon
g Organizational Legitimacy、Organizational Learning、and Organizational Isom
orphism--An Integrated Perspective From Institutional Theory The latest de
velopment of organizational theory had a tendency toward converging to institu
tional theory. Through literature review、in-depth interview、and practical ex
perience, this research built a theoretical model to explain the relationships
among major subjects in institutional theory and organizational learning. The
research framework hypothesize that under different construct of institutiona
l environmental pressures, an organizational will have different organizationa
l legitimacy orientation, and the organizational legitimacy will drive the org
anization to adapt a variety of organizational learning types to engage in iso
morphic change. Under this model, the major constructs of institutional enviro
nment included political、competitive、regulative、and normative. The two kind
s of orientation of organizational legitimacy are performance legitimacy and a
uthoritative legitimacy. In this study, we find three kinds of organizational
learning being most popular in banking sector, that is adaptive、respondent、a
nd grafting organizational learning. The organizational isomorphism are most f
ound in practice and structure. The samples of this study are 710 branches
of commercial banking in Taiwan. Many quantitative methods, including t-test、
MANOVA、cluster analysis、(2-analysis、correlation analysis、 and LISREL analy
sis, are used to test the hypotheses of this research. The major findings o
f this study are summarized as following: 1、To identify the constructs of
major variables of institutional theory and organizational learning. 2、To
verify the relationships among the pressures of institutional environment、org
anizational legitimacy、organizational learning and organizational isomorphism
. The relationships had not been mentioned in the previous literature. 3、T
o testify that different kinds of organizational will trigger different types
of organizational isomorphism and that different oriented organizational legit
imacy will drive a variety of organizational learning. To find that the organi
zational learning plays a significant role between organizational legitimacy a
nd organizational isomorphism. To verify that competitive institutional pressu
re had the most significant correlation with performance-oriented organization
al legitimacy, and political and regulative pressures have more significant re
lationship with authority-oriented organizational legitimacy. The major con
tribution of this research is to combine institutional theory and organization
al learning to explain an organizational phenomena in Taiwan''s commercial bank
ing industry with quantitative methodology, using newly developed inventories
of institutional theory and organizational learning variables. The research ha
d brought some implications to management practice in banking industry.