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題名:以制度化觀點與議程建立觀點探討影響知識管理專案議題在組織內討論因素
作者:陳秀如
作者(外文):Hsiu-ju Chen
校院名稱:國立中山大學
系所名稱:資訊管理學系研究所
指導教授:林東清
學位類別:博士
出版日期:2006
主題關鍵詞:議程建立議題倡導者制度化壓力組織創新知識管理專案Knowledge Managementorganizational innovationagenda buildingissue sponsorinstitutional perspective
原始連結:連回原系統網址new window
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許多研究探討資訊系統的採用與實施,然而少有研究探討資訊系統採用決策前的初始階段。若沒有進入組織議程,組織創新的議題在組織中不具有合法性,也不會有進一步的組織行動,因此本研究從議程建立觀點與制度化觀點出發,探討它們對組織知識管理專案議題討論情形之影響,並以知識管理範圍定義大小與組織規模為控制之共變項。
本研究以量化方式進行分析驗證。結果顯示,影響組織知識管理專案議題討論的原因中,知識管理議題特性與倡導者的存在對組織知識管理議題討論頻率有正向顯著影響,然而組織策略則對知識管理議題特性沒有顯著影響,另外制度化壓力僅有模仿性壓力會透過議題急迫性間接影響組織該議題的討論頻率,其對該議題的討論頻率也沒有直接顯著影響。
在學術方面貢獻,本研究從議程管點與制度化觀點探討組織知識管理專案議題討論情形的影響,提供更為完整的組織創新議題討論的研究架構。在實務方面貢獻,本研究探討組織創新早期階段的議題討論,對於想要採用或推動組織知識管理的企業經營者來說,不僅使其對台灣目前企業知識管理的推動情形有所了解,更對於企業內部如何開始推動知識管理有進一步的認識。
Lots of literature discusses IS/IT adoption or diffusion. However, few studies focus on the initiation stage of organizational innovation process. The entrance of organizational innovations issues into agenda represents legitimation and it influences further organizational action. Therefore, this study empirically testified the factors affecting organizational discussion frequency of knowledge management project issues, controlling for the size of knowledge management scope definition. The results showed that the characateristics of knowledge management project issues and the existence of sponsors had significant impact on the issue discussion frequency about knowledge management. However, the institutional pressures did not demonstrate significant impact on the issue discussion frequency or show great influence on the issue characteristics. Neither did the organizational strategy demonstrate its impact on knowledge management project issues.
Theoretically, this study is built based on perspectives of agenda building and institutional perspective, and provides more complete model to explain the discussion of organizational innovation issues. For practical knowledge management proponents who attempt to initiate knowledge management in organizations, they need to understand how knowledge management issue is placed into agenda for organizational legitimating.
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