創造性問題解決訓練對管理者問題解決過程的影響__臺灣人文及社會科學引文索引資料庫

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題名：	創造性問題解決訓練對管理者問題解決過程的影響
書刊名：	交大管理學報
作者：	王精文／洪瑞雲
作者(外文)：	Wang, Ching-wen／Horng, Ruey-yun
出版日期：	2003
卷期：	23:1
頁次：	頁183-208
主題關鍵詞：	創造力訓練；問題解決；兩空間模式；創造力；Creative problem solving；Problem solving process；Two-Space model creativity
原始連結：	連回原系統網址
相關次數：	被引用次數:期刊(6) 博士論文(4) 專書(0) 專書論文(0) 排除自我引用:5 共同引用:8 點閱:85

本研究以類實驗設計探討創造性問題解決訓練(CPS)對管理者問題解構過程的影響。44位管理都被隨機分成2組，其中控制組的管理者首先完成一個管理個案的問題解決作業後，再接受12小時的CPS訓練。實驗組的受試者則是反過來，先接受CPS訓練之後再進行管理個案的問題解決作業。受試者解決管理個案的語言資料以兩空間四階段的問題解決模式加以分析後顯示，接受過12小時CPS訓練後，22位實驗組管理者在問題理解方面明顯的比控制組受試者有較高的推論行為，且在問題的理解與解答的方式間有較高的聯貫性，顯示出CPS的訓練可使管理者較傾向以模式驅動的方式來解決管理的問題。

以文找文

The effects of Creative Problem Solving (CPS) training on manager’s problem solving process were investigated by a quasi-experimental design. Twenty-two managers in the control group solved a managerial case before they received 12-hours of CPS training. The other 22 managers in the experimental group solved the case problem after the CPS training. The problem solving processes was examined with a two-space model: the problem comprehension space and the solution space. Results showed that with CPS training the experimental subjects displayed a greater number of inference behaviors in problem comprehension, and also a higher correspondence between the problem comprehension and solution finding effects than control subjects. Thus, a more model-driven type problem solving behavior was observed for CPS as a problem solving program.

以文找文

期刊論文
1.	Gick, M. L.(1986)。Problem Solving Strategies。Educational Psychologist，21(1/2)，99-120。
2.	Klahr, D.、Dunbar, K.(1998)。Dual space search during scientific reasoning。Cognitive Science，12，1-48。
3.	Fontenot, N. A.(1992)。Effects of Training in Creativity and Creative Problem Finding upon Business People。The Journal of Social Psychology，133(1)，11-22。
4.	Basadur, M.、Graen, G. B.、Green, S. G.(1982)。Training in creative problem solving: Effects on ideation and problem finding and solving in an industrial research organization。Organizational Behavior and Human Performance，30(1)，41-70。
5.	Larkin, J. H.、McDermott, J.、Simon, D. P.、Simon, H. A.(1980)。Models of competence in solving physics problems。Cognitive Science，4(4)，317-345。
6.	Wang, C.、Horng, R.(2002)。The effects of creative problem solving training on creativity, cognitive type and R&D performance。R&D Management，32(1)，35-45。
7.	Mintzberg, Henry(1975)。The manager's job: folklore and fact。Harvard Business Review，53(4)，49-61。
8.	Kintsch, Walter(1988)。The role of knowledge in discourse comprehension: A construction-integration model。Psychological Review，95(2)，163-182。
9.	王精文、洪瑞雲(19990300)。創造性問題解決訓練對研究績效的影響。臺大管理論叢，9(2)，137-159。延伸查詢
10.	Amabile, Teresa M.(1996)。Social psychology of creativity: A componential conceptualization。Journal of Personality and Social Psychology，45(2)，357-376。
11.	Amabile, Teresa M.(1988)。A Model of Creativity and Innovation in Organizations。Research in Organizational Behavior，10(1)，123-167。
12.	Shean, J. M.(1979)。The effects of training in Creative Problem Solving on divergent thinking and organizational perceptions of students of School Administration。Journal of Creative Behavior，13。
13.	Adamson, R. E.(1952)。Functional Fixedness as Related to Problem Solving: A Repetition of Three Experiments。Journal of Experimental Psychology，44，281-291。
14.	Basadur, M.、Graen, G. B.、Green, S. G.(1986)。Training Effects on Attitudes toward Divergent Thinking among Manufacturing Engineers。Journal of Applied Psychology，71(4)，613-617。
15.	Getzels, J. W.、Smilansky, J.(1983)。Individual Differences in People Perceptions of School Problem。British Journal of Educational Psychology，531，307-316。
16.	Gilbert, F. W.、Prenshaw, P. J.、Ivy, T. T.(1992)。Creativity through Education: A Process for Enhancing Students' Selfperception。Journal of Marketing Education，14，35-40。
17.	Gilbert, F. W.、Prenshaw, P. J.、Ivy, T. T.(1996)。A Preliminary Assessment of the Effectiveness of Creativity Training in Marketing。Journal of Marketing Education，18(3)，46-56。
18.	Hequet, H.(1992)。Creativity Training Gets Creative。Training，29，41-46。
19.	Jacobs, L. W.(1984)。Brainstorming: the Marketing Experience。Journal of Marketing Education，6，50-56。
20.	Ramocki, S. J.(1996)。It Is Time to Teach Creativity Throughout the Marketing Curriculum。Journal of Marketing Education，16，15-25。
21.	Smilanski, J.(1984)。Problem Solving and the Quality of Invention: An Empirical Investigation。Journal of Educational Psychology，76，377-386。
22.	王精文、Wu, J. J.、洪瑞雲(1999)。Creative Thinking Ability, Cognitive Type and R&D Performance。R&D Management，29(3)，247-254。

會議論文
1.	Dodds, W. B.(1998)。Bringing Creativity and Innovation into the Marketing Classroom。沒有紀錄。

研究報告
1.	洪瑞雲(1992)。一個人類問題解決歷程的理論資料分析方法之架構。沒有紀錄。延伸查詢

學位論文
1.	李建道(2002)。創造力人格、工作環境認知與研發績效關聯性研究(碩士論文)。國立中興大學，台中市。延伸查詢
2.	周惠卿(2000)。創造力攸關之內外在環境特質與創造力投資策略之關係--學童與廠商跨領域之比較研究(碩士論文)。國立中央大學。延伸查詢
3.	王精文(1992)。管理知識程度、知識來源與問題解決的關係，沒有紀錄。延伸查詢
4.	李靜琪(2002)。銷售才能與銷售績效關係之探討，沒有紀錄。延伸查詢

圖書
1.	Baer, J.(1993)。Creativity and Divergent Thinking: A Task-specific Approach。Hillsdale, NJ：Lawrence Erlbaum Associates。
2.	Anderson, J. R.(1980)。Cognitive Psychology and its Implications。San Francisco, CA：W. H. Freeman and Company。
3.	Simon, Harbert A.(1977)。The new science of management decision。Prentice Hall PTR。
4.	Parnes, S. J.、Noller, R. B.、Biondi, A. M.(1977)。Guide to Creative Action。New York, NY：Charles Scribner's Sons。
5.	Stoner, J. A. F.、Freeman, R. E.(1992)。Management。NJ：Addison-Wesley publishing Company。
6.	Torrance, E. P.、Torrance, J. P.、Williams, S. J.、Horng, R. Y.、Crable, A. B.(1978)。Handbook for Training Future Problem Solving Teams。Licoln, Nebraska：Future Problem Solving Bowl。
7.	Dewey, J.(1933)。How we think: Restatement of the reflective thinking to the educative process。D. C. Health。
8.	Newell, Allen、Simon, Herbert Alexander(1972)。Human Problem Solving。Prentice-Hall, Inc.。
9.	Ericsson, K. A.、Simon, H. A.(1984)。Protocol analysis--Verbal reports as data。Cambridge, MA：MIT Press。
10.	Levitt, Theodore(1986)。Relationship management: the marketing imagination。New York：Free Press。
11.	Osborn, A. F.(1963)。Applied Imagination: Principles and Procedures of Creative Problem Solving。New York：Charles Scribner's Sons。
12.	Couger, J. D.(1995)。Creative Problem Solving and Opportunity Finding。Danvers, MA：Boyd & Fraser。
13.	Guilford, J. P.(1967)。The nature of human intelligence。McGraw-Hill。
14.	Finke, R. A.、Ward, T. B.、Smith, S. M.(1992)。Creative Cognition: Theory, Research, and Applications。Cambridge, MA：MIT Press。
15.	Isaksen, S. G.、Treffinger, D. J.(1985)。Creative Problem Solving: The Basic Course。Buffalo, NY：Bearly Limited。
16.	Isaken, S. G.、De Schryver, L.、Dorval, K. B.、McCluskey, K. W.、Treffinger, D. J.(2000)。Facilitative Leadership: Making a Difference with Creative Problem Solving。Buffalo, NY：Creative Problem Solving Group。
17.	Isaksen, S. G.、Dorval, K. B.、Treffinger, D. J.(1994)。Creative Approaches to Problem Solving (CAPS)。Creative Approaches to Problem Solving (CAPS)。Dubuque, IA。
18.	Duncker, K.(1945)。On Problem Solving。On Problem Solving。Westport, CT。
19.	Mattimore, B. W.(1993)。99% Inspiration: Tips, Tales & Techniques for Liberating Your Business Creativity。99% Inspiration: Tips, Tales & Techniques for Liberating Your Business Creativity。New York, NY。
20.	Parnes, S. J.(1988)。Visioning。Visioning。East Aurora, NY。
21.	Ruggiero, V. R.(1991)。The Art of Thinking: A Guide to Critical and Creative Thought。The Art of Thinking: A Guide to Critical and Creative Thought。New York, NY。
22.	Simon, D. P.、Simon, H. A.(1978)。Individual Differences in Solving Physics Problems。Children's Thinking: What Develops?。NJ。
23.	Torrance, E. P.(1966)。Torrance Test of Creative Thinking: Norm-Technical Mannual Princeton。Torrance Test of Creative Thinking: Norm-Technical Mannual Princeton。NJ。
24.	Torrance, E. P.(1990)。The Torrence Tests of Creative Thinking: Norms-Technical Manual。The Torrence Tests of Creative Thinking: Norms-Technical Manual。Bensenville, IL。

圖書論文
1.	Simon, H. A.、Lea, G.(1974)。Problem Solving and Rule Induction: A Unified View。Knowledge and Cognition。Hillsdale, NJ：Lawrence Erlbaum。

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