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題名:澎湖群島發展海洋餐飲觀光之顧客價值創新策略
書刊名:島嶼觀光研究
作者:姜竹音
作者(外文):Chiang, Chu-yin
出版日期:2010
卷期:3:1
頁次:頁114-124
主題關鍵詞:海洋餐飲觀光顧客價值澎湖觀光美食行銷Culinary tourismOcean culinary tourismPenghuCustomer value
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(5) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:5
  • 共同引用共同引用:0
  • 點閱點閱:36
早期豐沛的漁業資源,造就了澎湖興盛的漁業發展,更曾經讓澎湖擁有小香港的美譽。然而,隨著近年來漁業資源日益枯竭,原屬地方經濟命脈的傳統捕撈漁業亦快速沒落,傳統漁村因此陷入發展停滯的窘境,依賴海洋為生的漁民為謀求生計,轉而投入另一項同樣倚重海洋資源的休閒漁業來發展。本研究欲深入瞭解澎湖的休閒漁業發展現況,故挑選近年來參與遊客人數最多,未來發展潛力最大,以及對海洋資源干擾最小的海上平台開始著手。 本研究透過問卷調查,瞭解遊客對澎湖海上平台的服務品質、服務價值、休閒體驗、滿意度與行為意向之看法,希望能夠發現產業現存之問題,期能進一步改善海上平台的營運管理,並對滿足遊客需求及期望有所助益。研究結果發現,澎湖海上平台的服務品質對遊客滿意度及行為意向具部份顯著之影響。澎湖海上平台的服務價值對遊客滿意度及行為意向具顯著之影響。澎湖海上平台的休閒體驗對遊客滿意度及行為意向具顯著之影響。
Food and beverage service and food festivals have been important resources within tourism industry. Kivela and Crotts (2006) noted that culinary tourism is a significant market segment with high loyalty. To development culinary tourism, customer value is a key element to satisfy customer and keep culinary tourist activity innovatively. For Penghu Island, developing culinary tourism is an effective strategy to bring more tourists. This study tries to understand customer value for culinary tourists in order to establish marketing strategy for culinary tourism with ocean features. The finding reveals that experimental customer value is the most important factor for culinary tourists. Moreover, for culinary tourism operators, the word of mouth is a critical channel to promote culinary tourist activities.
期刊論文
1.Plummer, R.、Telfer, D.、Hashimoto, A.、Summers, R.(2005)。Beer tourism in Canada along the Waterloo-Wellington Ale Trail。Tourism Management,26(3),447-458。  new window
2.Kivela, Jakša、Crotts, John C.(2006)。Tourism and Gastronomy: Gastronomy's Influence on How Tourists Experience a Destination。Journal of Hospitality & Tourism Research,30(3),354-377。  new window
3.Lee, S. -H.、Sparks, B.(2007)。Cultural influences on travel lifestyle: A comparison of Korean Australians and Koreans in Korea。Tourism Management,28(2),505-518。  new window
4.Hirschman, Elizabeth C.、Holbrook, Morris B.(1982)。Hedonic Consumption: Emerging Concepts, Methods and Propositions。Journal of Marketing,46(3),92-101。  new window
5.Holbrook, Morris B.(1996)。Customer Value: A Framework for Analysis and Research。Advances in Consumer Research,23(1),138-142。  new window
6.Park, C. Whan、Jaworski, Bernard J.、MacInnis, Deborah J.(1986)。Strategic Brand Concept-Image Management。Journal of Marketing,50(4),135-145。  new window
7.Sánchez, Javier、Callarisa, Luís、Rodríguez, Rosa M.、Moliner, Miguel A.(2006)。Perceived value of the purchase of a tourism product。Tourism Management,27(3),394-409。  new window
8.Boyne, S.、Hall, D.(2004)。Place promotion through food and tourism: Rural branding and the role of websites。Place Branding,1(1),80-92。  new window
9.Hjalager, A.、Richards, G.(2002)。Tourism and gastronomy。Hospitality Management,19(2),109-117。  new window
10.Holbrook, M. B.(2005)。Customer value and autoethnography: Subjective personal introspection and the meaning of a photograph collection。Journal of Business Research,58,45-61。  new window
11.Skuras, D.、Dimara, E.、Petrou, A.(2006)。Rural Tourism and Visitors' Expenditures for Local Food Products。Regional Studies,40(7),1-11。  new window
12.Telfer, D. J.、Wall, G.(2000)。Strengthening backward economic linkages: local food purchasing by three Indonesian hotels。Tourism Geographies,2(4),421-447。  new window
13.Fleischer, A.、Tchetchik, A.(2005)。Does rural tourism benefit from agriculture?。Tourism Management,26(4),493-501。  new window
14.Tregear, A.、Kuznesof, S.、Moxey, A.(1998)。Policy initiatives for regional foods: some insights from consumer research。Food Policy,23,383-394。  new window
研究報告
1.蔡長清(2002)。海洋觀光遊憩永續發展之研究(I) (II)。  延伸查詢new window
圖書
1.Abbott, Lawrence(1955)。Quality and Competition: An Essay in Economic theory。Columbia University Press。  new window
2.Holbrook, Morris B.(1999)。Consumer Value: A Framework for Analysis and Research。Routledge。  new window
3.Pine, B. J. II、Gilmore, J. H.(1999)。The experience economy: Work is theatre and every business a state。Harvard Business School Press。  new window
4.Orams, M.(2001)。tourism : development, impacts and management。New York。  new window
圖書論文
1.Holbrook, Morris B.(1994)。The nature of customer value: An axiology of services in the consumption experience。Service quality: New directions in theory and practice。Sage Publications。  new window
 
 
 
 
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