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題名:公共圖書館推廣服務行銷策略之應用--以閱讀活動為例
書刊名:臺北市立圖書館館訊
作者:陳隆輝 引用關係黃琡珺
作者(外文):Chen, Long-huiHuang, Shu-chun
出版日期:2015
卷期:33:2
頁次:頁17-34
主題關鍵詞:公共圖書館行銷策略閱讀活動Public libraryMarketing strategyReading activity
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(2) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:2
  • 共同引用共同引用:27
  • 點閱點閱:8
公共圖書館在教育社區民眾、讓他們有機會接觸資訊及獲取知識上扮演一個很關鍵的角色,為了因應數位經濟時代的趨勢以及政府經費縮減的衝擊,身為社區學習中心的公共圖書館要如何提昇營運績效,推出適合民眾的服務與活動,端賴有效的行銷策略。然而該採用何種行銷組合來提昇服務/活動的參與度及滿意度,對公共圖書而言將是一個很重要的課題。本研究首先探討圖書館行銷策略的意涵與相關研究;接著以公共圖書館推廣閱讀活動為例,透過量化的方法,針對個案公共圖書館參與閱讀活動的民眾做問卷調查,藉以建構可以衡量公共圖書館閱讀活動行銷策略民眾認知之問卷量表,並提供個案圖書館行銷策略上的改善建議;最後,本研究的結果可提供公共圖書館在推廣服務與活動時,擬定行銷策略以及檢視行銷組合效果之參考。
Public libraries play a critical role in educating people in communities and in providing the public with opportunities to access information and gain knowledge. Because of trends in digital publishing and the impact of a tightening government budget, how public libraries can effectively increase operational performance and provide appropriate services and activities depends on effective marketing strategies. The type of marketing mix to adopt for achieving high levels of participation in library services and activities and satisfaction is the critical challenge now facing public libraries. First, this study reviews the literature and discusses the implications of library marketing strategies. Second, reading activities are used as a case study. The questionnaire method was used to examine Library A as the research subject, with the citizens participating in the library’s various reading activities being the statistical population for the study sample. The study developed a scale for determining the participants’ perceptions of the marketing strategies that Library A used for the reading activities, with the scale showing high reliability and validity. Recommendations based on the study results are provided for improving the marketing strategies of Library A. The study results are expected to serve as a reference for public libraries implementing marketing strategies.
期刊論文
1.劉煌裕、舒榮輝(20080300)。大學圖書館電子資源之需求分析與行銷策略之研究。教育資料與圖書館學,45(3),331-356。new window  延伸查詢new window
2.陳昭珍(20030600)。公共圖書館與閱讀活動。臺北市立圖書館館訊,20(4),55-67。new window  延伸查詢new window
3.呂春嬌、李宗曄(20130601)。公共圖書館數位閱讀新體驗--以國立公共資訊圖書館為例。臺北市立圖書館館訊,30(4),45-66。new window  延伸查詢new window
4.張淑惠(20030300)。知識經濟時代圖書館網路行銷策略。臺北市立圖書館館訊,20(3),61-77。new window  延伸查詢new window
5.劉小芳(19970300)。公共圖書館中行銷、角色設定與館藏發展三者之間的關係。臺北市立圖書館館訊,14(3),64-74。new window  延伸查詢new window
6.Vasileiou, M.、Rowley, J.(2011)。Marketing and promotion of e-books in academic libraries。Journal of Documentation,67(4),624-643。  new window
7.Espuga-Condal, M.(2015)。Marketing strategies in a suburban public library. Biblioteca Font de la Mina。Profesional DE LA Informacion,24(1),39-43。  new window
8.曾淑賢(20050900)。公共圖書館的創意行銷:兼談臺北市立圖書館的創意活動行銷。臺北市立圖書館館訊,23(1),39-67。new window  延伸查詢new window
學位論文
1.莊靜芬(2008)。公共圖書館網路行銷策略之研究--以臺北縣立圖書館為例(碩士論文)。國立臺灣大學。  延伸查詢new window
2.王美惠(2011)。大學圖書館行銷策略與讀者滿意度關係之研究--以中山大學為例(碩士論文)。國立高雄師範大學,高雄市。  延伸查詢new window
3.劉莉萱(2007)。台灣鄉鎮市區圖書館行銷現況與館員行銷態度調查(碩士論文)。輔仁大學,臺北市。  延伸查詢new window
4.劉怡君(2006)。大學圖書館館員對圖書館行銷策略態度之研究(碩士論文)。輔仁大學,臺北市。  延伸查詢new window
圖書
1.黃俊英(2007)。行銷學的世界。臺北市:天下文化。  延伸查詢new window
2.McCarthy, E. Jerome(1981)。Basic Marketing: A Managerial Approach。Richard D. Irwin, Inc.。  new window
圖書論文
1.Booms, Bernard H.、Bitner, Mary Jo(1981)。Marketing Strategies and Organization Structures for Service Firms。Marketing of Services。Chicago:American Marketing Association。  new window
 
 
 
 
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