行動應用程式的持續使用行為之研究__臺灣人文及社會科學引文索引資料庫

:::

詳目顯示

第 1 筆 / 總合 1 筆

/1頁

來源文獻資料
摘要
外文摘要
引文資料

題名：	行動應用程式的持續使用行為之研究
書刊名：	商管科技季刊
作者：	陳炫碩／張耿郡／詹智超
作者(外文)：	Chen, Shiuann-shuoh／Chang, Keng-chun／Jan, Chih-chao
出版日期：	2017
卷期：	18:3
頁次：	頁315-348
主題關鍵詞：	行動應用程式；情感體驗；習慣；持續使用行為；情緒體驗；Mobile application；App；Emotional experience；Habit；Continuing usage；Emotional experience
原始連結：	連回原系統網址
相關次數：	被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0) 排除自我引用:1 共同引用:0 點閱:8

隨著資訊時代興起，行動裝置成為生活必需品，而行動應用程式的種類也急速增加，然而，行動應用程式與傳統的資訊系統採用有著本質上的差異。傳統資訊科技採用以企業為主，相對理性且採用後不易捨棄，而行動應用程式的採用以個人為主，易受情緒影響，而且捨棄容易。基於以上兩點差異，本文根據Thüring and Mahlke（2007）提出的CUE模型，同時考慮工具性與非工具性的價值，透過情緒體驗為中介影響消費者持續使用行為的習慣。本研究以Nike +為研究背景，透過問卷調查後，實證的結果：(1)工具性價值感知與非工具性價值感知皆對情緒體驗有正向顯著影響。(2)情感體驗對工具性價值與使用習慣有中介效果。(3)情感體驗對非工具價值與使用習慣無中介效果。

以文找文

People cannot live without mobile devices in Digital Age. Because mobile devices are omnipresent, mobile applications increase dramatically. However, comparing with traditional information technologies (IT) with mobile applications (App), there are two differences. First, the adopters of the IT are enterprises, and the adopters of the App are persons. So App's adopters are relatively emotional. Second, abandoning an App has lower cost than abandoning an IT. According to these two reasons, our research refers to user experience model purposed by Thüring and Mahlke (2007) to take emotional and continuing usage habit into account, and using Nike + as research background. Our research issued questionnaires to validate the hypotheses. The empirical results are following: (1) The value of perception of instrumental qualities and non-instrumental qualities have positive effect on emotional experience. (2) The emotional experience mediate the value of perception of instrumental qualities to habit. (3)There are no mediation between the values of perception of non-instrumental qualities to habit.

以文找文

期刊論文
1.	de Guinea, A. O.、Markus, M. L.(2009)。Why break the habit of a lifetime? Rethinking the roles of intention, habit, and emotion in continuing information technology use。MIS Quarterly，33(3)，433-444。
2.	Leung, Louis、Wei, Ran(2000)。More Than Just Talk on the Move: Uses and Gratifications of the Cellular Phone。Journalism and Mass Communication Quarterly，77(2)，308-320。
3.	Lin, C.-P.、Bhattacherjee, A.(2010)。Extending technology usage models to interactive hedonic technologies: A theoretical model and empirical test。Information Systems Journal，20(2)，163-181。
4.	Larivière, B.、Joosten, H.、Malthouse, E. C.、Van Birgelen, M.、Aksoy, P.、Kunz, W. H.、Huang, M. H.(2013)。Value fusion: The blending of consumer and firm value in the distinct context of mobile technologies and social media。Journal of Service Management，24(3)，268-293。
5.	Holbrook, Morris B.、Chestnut, Robert W.、Oliva, Terence A.、Greenleaf, Eric A.(1984)。Play as a consumption experience: The roles of emotions, performance, and personality in the enjoyment of games。Journal of Consumer Research，11(2)，728-739。
6.	Benbasat, I.、Zmud, R. W.(2003)。The identity crisis within the IS discipline: Defining and communicating the discipline's core properties。MIS Quarterly，27(2)，183-194。
7.	Markus, M. L.、Silver, M. S.(2008)。A foundation for the study of IT effects: a new look at DeSanctis and Poole's concepts of structural features and spirit。Journal of the Association for Information Systems，9(10)，609-632。
8.	Hevner, Alan R.、March, Salvatore T.、Park, Jinsoo、Ram, Sudha(2004)。Design Science in Information Systems Research。MIS Quarterly，28(1)，75-105。
9.	Aarts, H.、Verplanken, B.、van-Knippenberg, A.(1998)。Predicting behavior from actions in the past: repeated decision making or a matter of habit?。Journal of Applied Social Psychology，28，1355-1374。
10.	Orbell, S.、Blair, C.、Sherlock, K.、Conner, M.(2001)。The Theory of Planned Behavior and Ecstasy Use: Roles for Habit and Perceived Control Over Taking Versus Obtaining Substances。Journal of Applied Social Psychology，31(1)，31-47。
11.	Reibstein, D. J.(2002)。What attracts customers to online stores, and what keeps them coming back?。Journal of the Academy of Marketing Science，30(4)，465-473。
12.	Limayem, M.、Cheung, C. M. K.(2008)。Understanding Information Systems Continuance: The Case of Internet-Based Learning Technologies。Information & Management，45(4)，227-232。
13.	Li, D.、Chau, P. Y. K.、Lou, H.(2005)。Understanding individual adoption of instant messaging: An empirical investigation。Journal of the Association for Information Systems，6(4)，102-129。
14.	Charng, H. W.、Piliavin, J. A.、Callero, P. L.(1988)。Role identity and reasoned action in the prediction of repeated behavior。Social Psychology Quarterly，51(4)，303-317。
15.	Wittenbraker, J.、Gibbs, B. L.、Kahle, L. R.(1983)。Seat Belt Attitudes, Habits, and Behaviors: An Adaptive Amendment to the Fishbein Model。Journal of Applied Psychology，13，406-421。
16.	Huy, Q. N.(2002)。Emotional balancing of organizational continuity and radical change: The contribution of middle managers。Administrative Science Quarterly，47(1)，31-69。
17.	Smock, A. D.、Ellison, N. B.、Lampe, C.、Wohn, D. Y.(2011)。Facebook as a toolkit: A uses and gratification approach to unbundling feature use。Computers in Human Behavior，27(6)，2322-2329。
18.	Barki, H.、Titah, R.、Boffo, C.(2007)。Information system use-related activity: An expanded behavioral conceptualization of individual-level information system use。Information Systems Research，18(2)，173-192。
19.	Pura, M.(2005)。Linking perceived value and loyalty in location-based mobile services。Managing Service Quality: An International Journal，15(6)，509-538。
20.	Aarts, H.、Verplanken, B.、Van Knippenberg, A.(1997)。Habit and information use in travel mode choices。Acta Psychologica，96，1-14。
21.	Ainslie, G.(1986)。Choice and consequences: Perspectives of an errant economist。American Journal of Sociology，91(6)，1467-1469。
22.	Ding, Y.、Chai, K. H.(2015)。Emotions and continued usage of mobile applications。Industrial Management & Data Systems，115(5)，833-852。
23.	Gratch, J.、Marsella, S.(2004)。A domain-independent framework for modeling emotion。Cognitive Systems Research，5(4)，269-306。
24.	Lacher, K. T.(1989)。Hedonic consumption: Music as a product。Advances in Consumer Research，16，367-373。
25.	Lacher, K. T.、Mizerski, R.(1994)。An exploratory study of the response and relationships involved in the evaluation of, and in the intention to purchase new rock music。Journal of Consumer Research，21，366-380。
26.	Markus, M. L.(2005)。The Technology Shaping Effects of e-Collaboration Technologies-Bugs and Features。International Journal of e-Collaboration，1(1)，1-23。
27.	Moon, Y.(2002)。Personalization and personality: Some effects of customizing message style based on consumer personality。Journal of Consumer Psychology，12(4)，313-325。
28.	Frijda, N. H.(1987)。Emotions, cognitive structure and action tendency。Cognition and Emotion，1，115-144。
29.	Orlikowski, W. J.、Iacono, C. S.(2001)。Desperately seeking the "IT" in it researcha call to theorizing the it artifact。Information Systems Research，12(2)，121-134。
30.	Swanson, G. E.(1978)。Travels trough inner space: Family structure and openness to absorbing experiences。American Journal of Sociology，83(4)，890-919。
31.	Thorngate, W.(1976)。'In general' vs. 'It depends' : Some comments on the Gergen- Schlenker debate。Personality and Social Psychology Bulletin，2(3)，404-410。
32.	Thüring, M.、Mahlke, S.(2007)。Usability, aesthetics and emotions in humantechnology interaction。International Journal of Psychology，42(1013)，253-264。
33.	Titz, K.、Andrus, D.、Miller, J.(2012)。Hedonistic differences between mechanical game players and table game players: An exploratory investigation on the road to a comprehensive theory for gambling。UNLV Gaming Research & Review Journal，6(1)，23-32。
34.	Venkatesh, V.、Thong, J.、Xu, X.(2012)。Consumer acceptance and user of information technology: Extending the unified theory of acceptance and use of technology。MIS Quarterly，36(1)，157-178。
35.	Verplanken, B.、Aarts, H.(1999)。Habit, attitude, and planned behavior: Is habit an empty construct or an interesting case of goal-directed automaticity?。European Review of Social Psychology，10(1)，101-134。
36.	Wu, J.、Holsapple, C.(2014)。Imaginal and emotional experiences in pleasureoriented IT usage: A hedonic consumption perspective。Information & Management，51(1)，80-92。
37.	Yang, I.、Bahli, B.(2015)。Interplay of cognition and emotion in IS usage: Emotion as mediator between cognition and IS usage。Journal of Enterprise Information Management，28(3)，363-376。
38.	Yoo, Y.(2010)。Computing in everyday life: A call for research on experiential computing。MIS Quarterly，34(2)，213-231。
39.	Venkatesh, Viswanath、Davis, Fred D.(2000)。A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies。Management Science，46(2)，186-204。
40.	Voss, Kevin E.、Spangenberg, Eric R.、Grohmann, Bianca(2003)。Measuring the Hedonic and Utilitarian Dimensions of Consumer Attitude。Journal of Marketing Research，40(3)，310-320。
41.	Adams, Dennis A.、Nelson, R. Ryan、Todd, Peter A.(1992)。Perceived usefulness, ease of use, and usage of information technology: A replication。MIS Quarterly，16(2)，227-247。
42.	Mathwick, Charla、Malhotra, Naresh K.、Rigdon, Edward(2001)。Experiential value: Conceptualization, measurement and application in the catalog and internet shopping environment。Journal of Retailing，77(1)，39-56。
43.	Anderson, Rolph E.、Srinivasan, Srini S.(2003)。E-Satisfaction and E-Loyalty: A Contingency Framework。Psychology & Marketing，20(2)，123-138。
44.	Limayem, M.、Hirt, S. G.、Cheung, C. M. K.(2007)。How Habit Limits the Predictive Power of Intention: The Case of Information Systems Continuance。MIS Quarterly，31(4)，705-737。
45.	Price, L. L.、Arnould, E. J.、Tierney, P.(1995)。Going to extremes: managing service encounters and assessing provider performance。Journal of Marketing，59(2)，83-97。
46.	Davis, Fred D.、Bagozzi, Richard P.、Warshaw, Paul R.(1992)。Extrinsic and Intrinsic Motivation to Use Computers in the Workplace。Journal of Applied Social Psychology，22(14)，1111-1132。
47.	Bhattacherjee, Anol(2001)。Understanding Information Systems Continuance: An Expectation-Confirmation Model。MIS Quarterly，25(3)，351-370。
48.	Davis, Fred D.、Bagozzi, Richard P.、Warshaw, Paul R.(1989)。User acceptance of computer technology: A comparison of two theoretical models。Management Science，35(8)，982-1003。
49.	Karahanna, Elena、Straub, Detmar W.、Chervany, Norman L.(1999)。Information Technology Adoption Across Time: A Cross-Sectional Comparison of Pre-Adoption and Post-Adoption Beliefs。MIS Quarterly，23(2)，183-213。
50.	Brief, Arthur P.、Weiss, Howard M.(2002)。Organizational Behavior: Affect in the Workplace。Annual Review of Psychology，53(1)，279-307。
51.	Ouellette, J. A.、Wood, W.(1998)。Habit and intention in everyday life: The multiple processes by which past behavior predicts future behavior。Psychological Bulletin，124，54-74。
52.	Fornell, Claes R.、Larcker, David F.(1981)。Evaluating Structural Equation Models with Unobservable Variables and Measurement Error。Journal of Marketing Research，18(1)，39-50。
53.	Seidah, A.、Bouffard, T.(2007)。Being proud of oneself as a person or being proud of one's physical appearance; What matters for feeling well in adolescence?。Social Behavior and Personality，35(2)，255-268。
54.	Kim, Hee-Woong、Chan, Hock Chuan、Chan, Yee Pia(2007)。A Balanced Thinking-Feelings Model of Information Systems Continuance。International Journal of Human-Computer Studies，65(6)，511-525。

會議論文
1.	Agarwal, A.、Meyer, A.(2009)。Beyond usability: Evaluating emotional response as an integral part of the user experience。27th international conference。New York：ACM。2919-2930。

圖書
1.	Hair, J. F. Jr.、Hult, G. T. M.、Ringle, C. M.、Sarstedt, M.(2013)。A primer on partial least squares structural equation modeling (PLS-SEM)。Sage Publications。
2.	Hair, Joseph F. Jr.、Hult, G. Tomas M.、Ringle, Christian M.、Sarstedt, Marko、湯家偉、吳政達(2016)。結構方程模式：偏最小平方法PLS-SEM。高等教育文化事業有限公司。延伸查詢
3.	Bearden, W. O.、Netemeyer, R. G.、Haws, K. L.(2011)。Handbook of Marketing Scales: Multi-Item Measures for Marketing and Consumer Behavior Research。Thousand Oaks Calif：SAGE。
4.	Lazarus, Richard S.、Folkman, Susan(1984)。Cognitive Theories of Emotion, Stress, Appraisal, and Coping。New York：Springer。
5.	Bollen, K. A.(1989)。Structural Equations with Latent Variables。New York, NY：John Wiley & Sons。
6.	Rogers, Everett M.(1995)。Diffusion of innovations。Free Press。
7.	James, William(1890)。The principles of psychology。Henry Holt & Company。
8.	Nunnally, Jum C.、Bernstein, Ira H.(1994)。Psychometric Theory。McGraw-Hill。
9.	Fiske, S.、Taylor, S.(1991)。Social Cognition。New York：McGraw-Hill。
10.	Fishbein, Martin、Ajzen, Icek(1975)。Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research。Addison-Wesley Publishing Company。

其他
1.	(2017)。Market Forecast 2016-2021，http://go.appannie.com/report-app-annie-market-forecast-2017。

圖書論文
1.	Ronis, D. L.、Yates, J. F.、Kirscht, J. P.(1989)。Attitudes, decisions,and habits as determinants of repeated behavior。Attitude Structure and Function。Hillsdale, NJ：Lawrence Erlbaum Associates, Inc。
2.	Scherer, K. R.(1984)。On the nature and function of emotion: A component process approach。Approaches to emotion。Erlbaum, NJ：Hillsdale。
3.	Briggs, R. O.、Reinig, B. A.、de Vreede, G. J.(2011)。The Yield Shift Theory of Satisfaction and Its Application to the IS/IT Domain。Information Systems Theory。New York：Springer。

推文
推薦
引用網址
引用嵌入語法
轉寄

top

:::

相關期刊
相關論文
相關專書
相關著作
熱門點閱

1.	新技術之多面向應用分析與探討：以QR Code為例

無相關博士論文

無相關書籍

無相關著作

1.	控制股東的股權偏離程度與公司績效：持股率與類別的調節效果
2.	Factors Influencing Consumer-Brand Relationships from the Perspective of Online Brand Communities
3.	散戶人格特質對投資行為影響之分析--基於展望理論的實證分析
4.	大數據之資料去識別的標準化進程初論：根基於ISO/IEC 2nd CD 20889：2017-10-23
5.	貶值有利於臺灣的貿易嗎？
6.	臺灣電子商務宣告對市場反應的再研究
7.	新貧階級就業危機之探討--社會支持網絡觀點
8.	球場印象管理、外籍巨星偶像崇拜與球迷忠誠關係之研究--以臺灣職棒義大犀牛隊為例
9.	自行車品牌形象對購買意願之影響--以產品涉入作為調節變項
10.	服務保證設計與擔保可信度對認知風險與求償意願之影響
11.	我國資訊科技採納與導入文獻回顧之趨勢分析(2000~2015)
12.	併購與策略聯盟在公司理財文獻之回顧與展望：亞洲市場之研究
13.	智慧型手機顧客滿意度與使用時間之研究
14.	品牌關係型態對品牌忠誠的影響：策略行銷觀點
15.	建構經濟型連鎖酒店與五星級酒店之關鍵經營指標與探討其員工滿意度

QR Code

臺灣人文及社會科學引文索引資料庫系統

詳目顯示

臺灣人文及社會科學引文索引資料庫