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題名:來臺日籍旅客之動態行為分析結合大數據應用之研究
書刊名:餐旅暨觀光
作者:鍾碧姮 引用關係劉懋煌
作者(外文):Chung, Pi-hengLiu, Mao-huang
出版日期:2017
卷期:14:3
頁次:頁185-204
主題關鍵詞:大數據資料探勘顧客價值決策樹日籍旅客Big dataData miningCustomer valueDecision treeJapanese tourist
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:2
  • 點閱點閱:5
長期以來,日籍旅客為主要來台外籍旅客,未來如何維持,甚至提升日籍旅客數,進而拉近觀光貿差,為觀光單位需關注之問題。本研究針對觀光局2004年及2014年「來台旅客消費及動向調查」之日籍旅客資料,以大數據觀點分析來台日籍旅客特性,並應用停留天數、購買金額、購買金額為旅客價值區隔變數,採用C5.0決策樹做為資料探勘技術,比較分析兩年度高價值日籍顧客屬性特徵與消費行為,提供觀光策略制定者與業者於行銷之參考。
For a long time, Japanese tourists have constituted the majority of international tourism in Taiwan. To maintain their level of interest and even increase the scale of inbound tourism from Japan, thus reducing tourism deficit, is an issue that concerns the Tourism Bureau. This study conducted big data analysis based on the "Annual Survey of Visitors Expenditure and Trends in Taiwan" by the Tourism Bureau of the Republic of China in 2004 and 2014 to investigate the attributes of inbound visitors from Japan. Length of stay and expenditure were used as segmentation variables for visitor value with the C5.0 decision tree data mining method. The different attributes and consumer behavior of Japanese visitors from the two years were compared for reference in policymaking in the public sector and marketing in the private sector.
期刊論文
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4.Tirenni, G.、Kaiser, C.、Herrmann, A.(2007)。Applying Decision Trees for Value-Based Customer Relations Management: Predicting Airline Customers' Future Values。Journal of Database Marketing & Customer Strategy Management,14(2),130-142。  new window
5.Wong, J. Y.、Chen, H. J.、Chung, P. H.、Kao, N. C.(2006)。Identifying Valuable Travelers and Their Next Foreign Destination by the Application of Data Mining Techniques。Asia Pacific Journal of Tourism Research,11(4),355-373。  new window
6.Kass, G. V.(1980)。An Exploratory Technique for Investigating Large Quantities of Categorical Data。Journal of the Royal Statistical Society, Series C: Applied Statistics,29(2),119-127。  new window
7.Költringer, C.、Dickinger, A.(2015)。Analyzing destination branding and image from online sources: A web content mining approach。Journal of Business Research,68,1836-1843。  new window
8.Fuchs, M.、Höpken, W.、Lexhagen, M.(2014)。Big data analytics for knowledge generation in tourism destinations--A case from Sweden。Journal of Destination Marketing & Management,3,198-209。  new window
9.Garofalakis, M.、Hyun, D.、Rastogi, R.、Shim, K.(2003)。Building decision trees with constraints。Data mining and knowledge discovery,7,187-214。  new window
10.Pyo, S.、Uysal, M.、Chang, H.(2002)。Knowledge discovery in database for tourist destination。Journal of travel research,40,396-403。  new window
11.Li, X. B.、Sarkar, S.(2016)。Against classification attacks: a decision tree pruning approach to privacy protection in data mining。Operations Research,57(6),1496-1509。  new window
12.Li, Y.、Xiao, L.、Ye, Y.、Xu, W.、Law, A.(2016)。Understanding tourist space at a historic site through space syntax analysis: The case of Gulangyu, China。Tourism Management,52,30-43。  new window
13.高翊瑋、侯藹玲、葉玲瓏、姜葉飛(20161000)。醫療大數據概述。Journal of Data Analysis,11(5),1-11。new window  延伸查詢new window
學位論文
1.劉懋煌(2007)。應用資料採礦技術探討來台旅遊市場之顧客價值(碩士論文)。中國文化大學。  延伸查詢new window
圖書
1.Hughes, A. M.(1994)。Strategic Database Marketing。Chicago:Probus Publishing。  new window
2.Breiman, L.、Friedman, J. H.、Olshen, R. A.、Stone, C. J.(1984)。Classification and Regression Tree。California:Wadsworth。  new window
3.Quinlan, J. R.(1993)。C4.5: Programs for Machine Learning。California:Morgan Kaufmann Publisher。  new window
 
 
 
 
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