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題名:情緒能力、和睦關係、實質吸引力與專業能力對忠誠度之影響--以房屋仲介業為例
書刊名:臺灣土地研究
作者:李春長張香美葉文芝俞錚
作者(外文):Lee, Chun-changChang, Hsiang-meiYeh, Wen-chihYu, Zheng
出版日期:2021
卷期:24:1
頁次:頁37-66
主題關鍵詞:情緒能力和睦關係實質吸引力專業能力線性結構方程模式Emotional competenceRapportPhysical attractivenessProfessional competenceStructural equation model
原始連結:連回原系統網址new window
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  • 共同引用共同引用:7
  • 點閱點閱:7
期刊論文
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會議論文
1.Delcourt, Cécile、Gremler, Dwayne D.、van Riel, Allard、van Birgelen, Marcel(2012)。Sorry Sir, Your Flight has been Cancelled! The Role of Employee Competencies in Emotionally Charged Service Encounters。Scientific Congresses and Symposiums。  new window
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