本研究主要目的在探索國民小學補導人員對諮詢一詞以及對提供諮詢服務的看 法。經由訪談法，以三十六位正式編制輔導室主任、組長為訪談對象，研究結果如下： 1本研究受訪的輔導人員大多數認為諮詢是「解決問題」、「提供資訊」、「諮商」、「專家協助」、 或其他定義。 2.本研究受訪輔導人員搭述諮詢的實施過程有十三種類型，最多人表示諮詢的實施是以提供 教師建議為主，因教師要求或反應處理無效、問題嚴重、或發現教師未處理時，再由輔導 室接手輔導學生。 3.本研究受訪人員描述諮詢的諮詢方法共識不大，對細部的做法描述並不多。最多人表達做 法是：輔導人員瞭解問題、提供教師建議、資料、方法、或經驗與直接介入輔導學生等； 一般性做法則為蒐集學生及求助老師的資料。 　　本研究根據以上研究結果提出討論並針對諮詢現況的反省、諮詢專業人員的養成、及諮 詢的研究等三方面提出建議。

　　　　　The major purpose of this study was to explore the concept of consultation from the perceptions of 36 elementary school counselors. This study shows the following results: 1.The concept of consultation was related to problem solving, information providing, counseling, and expert helping. 2.The consultation process was conceptualized as 13 forms. Most of the subjects in this study expressed that they would basically provide suggestions to teachers. In some cases, they would intervene directly with students when the following situations occur: requested by teachers, uneffective treatment, severe problem, or no special treatment. 3.There was little consensus regarding to the consultation method, with two exceptions. More than 67% of the subjects expressed: "understand the problem, provide suggestions to teachers, or counsel with students directly" is the method of consultation they portrayed. More than 34% of subjects expressed: "collect data of students as well as teachers" is another method when consultation services were called by teachers. Based on the results above, researchers of this study provide further discussions and suggestions to the following themes: reflections of current consultation work, advanced education for consultant training, and future research on consultation. .