圖書| 1. | 李友錚、賀力行(2008)。品質管理：整合性思維。台北：前程文化出版社。 延伸查詢 |
| 2. | Mitra, Amitava(2011)。Fundamentals of Quality Control and Improvement。NY：Cengage Learning。  |
| 3. | Besterfield, D. H.(2007)。Quality Control。NY：Prentice-Hall。 |
| 4. | Besterfield, D. H.(2008)。Total Quality Management。NY：Prentice-Hall。 |
| 5. | Evans, J. R.、Lindsay, W. M.(2008)。The Management and Control of Quality。South-Eastern Pub。 |
| 6. | Goetsch, D. L.、Davis, S. B.(2009)。Quality Management: Introduction to Total Quality Management for Production, Processing, and Services。NY：Prentice Hall。 |
| 7. | Oakland, J. S.、Porter, L.(2009)。Total Quality Management: Text and Cases。London：Butterworth Heinemann。 |
| 8. | Montgomery, D. C.(2008)。Introduction to Statistical Quality Control。NY：John Wiley and Sons, Inc。 |
| 9. | 李友錚(2007)。作業管理：創造競爭優勢。前程文化。 延伸查詢 |