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題名：組織中的高質量聯結
書刊名：心理科學進展
作者：馬珂 引用關係／田喜洲
作者(外文)：Ma, Ke／Tian, Xi-zhou
出版日期：2016
卷期：2016(10)
頁次：1636-1646
主題關鍵詞：高質量聯結；工作關係；人際互動；High-quality connections；Relationships at work；Interpersonal interaction
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組織中的高質量聯結(HQC)指工作中短期的積極互動關系。它能使交往雙方體驗到活力、積極關照與相互交融,並具有高情感承載力、關系張力與聯結力三個特征。目前,HQC已成為積極組織行為學關注的熱點問題之一,它不僅對個體生理健康、工作態度、學習行為具有積極影響,還能通過組織過程、高管團隊的決策與張力、團隊創新力作用於組織。而認知、情感和行為機制是構建與強化HQC的重要方法。未來HQC研究需要對其影響因素、構建與強化機制間關系做進一步討論。
High-quality connections(HQC) refers to short-term, dyadic, positive interactions at work. It has three structural features, i.e. higher emotional carrying capacity, tensility and connectivity of the connections, which can make connected individuals experience vitality and aliveness, positive regard and mutuality of the connection. HQC has received much attention in the field of positive organizational scholarship because it not only has positive impacts on physiological health, work attitude, learning behaviors of individuals, but can facilitates organizational development through organizational process, top management team decisionmaking and resilience, and team creativity. Mechanisms in terms of cognition, emotion and behavior are significant methods to build and strengthen HQC. Future studies should further examine antecedents, construction and reinforcement of HQC as well as the relationships between mechanisms.
期刊論文
1.Carmeli, A.、Gittell, J. H.(2009)。High-quality relationships, psychological safety, and learning from failures in work organizations。Journal of Organizational Behavior，30(6)，709-729。  new window
2.Bassuk, S. S.、Glass, T. A.、Berkman, L. F.(1999)。Social disengagement and incident cognitive decline in communitydwelling elderly persons。Annals of Internal Medicine，131(3)，165-173。  new window
3.Losada, M.、Heaphy, E. D.(2004)。The role of positivity and connectivity in the performance of business teams: A nonlinear dynamics model。American Behavioral Scientist，47(6)，740-765。  new window
4.Seeman, T. E.、Lusignolo, T. M.、Albert, M.、Berkman, L.(2001)。Social relationships, social support, and patterns of cognitive aging in healthy, high-functioning older adults: MacArthur studies of successful aging。Health Psychology，20(4)，243-255。  new window
5.Ybarra, O.、Burnstein, E.、Winkielman, P.、Keller, M. C.、Manis, M.、Chan, E.、Rodriguez, J.(2008)。Mental exercising through simple socializing: Social interaction promotes general cognitive functioning。Personality & Social Psychology Bulletin，34(2)，248-259。  new window
6.陳閱、時勘、羅東霞(2010)。組織內信任的維持與修復。心理科學進展，18(4)，664-670。  延伸查詢new window
7.Higgins, M. C.、Kram, K. E.(2001)。Reconceptualizing Mentoring at Work: A Developmental Network Perspective。Academy of Management Review，26(2)，264-288。  new window
8.Carmeli, A.、Brueller, D.、Dutton, J. E.(2009)。Learning behaviours in the workplace: The role of high-quality interpersonal relationships and psychological safety。Systems Research and Behavioral Science，26(1)，81-98。  new window
9.Carmeli, A.、Dutton, J. E.、Hardin, A. E.(2015)。Respect as an engine for new ideas: linking respectful engagement, relational information processing and creativity among employees and teams。Human Relations，68(6)，1021-1047。  new window
10.郭小艶、王振宏(2007)。積極情緒的概念、功能與意義。心理科學進展，15(5)，810-815。  延伸查詢new window
11.任真、楊安博、王登峰(2010)。領導--部屬交換關係的本土化分析。心理科學進展，18(6)，1004-1010。  延伸查詢new window
12.田喜洲、謝晉宇(2011)。積極心理學運動對組織行為學及人力資源管理的影響。管理評論，23(7)，95-100。  延伸查詢new window
13.王雁飛、楊怡(2012)。團隊學習的理論與相關研究進展述評。心理科學進展，20(7)，1052-1061。  延伸查詢new window
14.張曉舟(2014)。職場管理的新領域--職場友誼研究述評。外國經濟與管理，36(3)，48-55。  延伸查詢new window
15.趙顯、劉力、張笑笑、向振東、付洪嶺(2012)。觀點采擇：概念、操縱及其對群際關係的影響。心理科學進展，20(12)，2079-2088。  延伸查詢new window
16.周文霞、潘靜洲、龐宇(2013)。"關係"對個體職業發展的影響：綜述與展望。中國人民大學學報，27(2)，148-156。  延伸查詢new window
17.周文霞、孫健敏(2010)。中國情境下職業成功觀的內容與結構。中國人民大學學報，24(3)，124-133。  延伸查詢new window
18.Carmeli, A.、Friedman, Y.、Tishler, A.(2013)。Cultivating a resilient top management team: The importance of relational connections and strategic decision comprehensiveness。Safety Science，51(1)，148-159。  new window
19.Dutton, J. E.(2003)。Fostering high quality connections through respectful engagement。Stanford Social Innovation Review，54-57。  new window
20.Dutton, J. E.(20141118)。Build high-quality connections。European Business Review。  new window
21.Dutton, J. E.(2014)。Creating high-quality connections as a pathway for cultivating purpose。People & Strategy，37(2)，9-12。  new window
22.Dutton, J. E.、Dukerich, J. M.(2006)。The relational foundation of research: An underappreciated dimension of interesting research。Academy of Management Journal，49(1)，21-26。  new window
23.Heaphy, E. D.、Dutton, J. E.(2008)。Positive social interactions and the human body at work: Linking organizations and physiology。Academy of Management Review，33(1)，137-162。  new window
24.Nair, K. U.(2001)。Adaptation to creation: Progress of organizational learning and increasing complexity of learning systems。Systems Research and Behavioral Science，18(6)，505-521。  new window
25.Quinn, R. W.、Dutton, J. E.(2005)。Coordination as energy-in-conversation: A process theory of organizing。Academy of Management Review，30(1)，36-57。  new window
26.Ragins, B. R.、Cotton, J. L.、Miller, J. S.(2000)。Marginal mentoring: The effects of type of mentor, quality or relationship, and program design on work and career attitudes。Academy of Management Journal，43(6)，1177-1194。  new window
27.Stephens, J. P.、Heaphy, E. D.、Carmeli, A.、Spreitzer, G. M.、Dutton, J. E.(2013)。Relationship quality and virtuousness: Emotional carrying capacity as a source of individual and team resilience。Journal of Applied Behavioral Science，49(1)，13-41。  new window
28.Wrzesniewski, Amy、Dutton, Jane E.(2001)。Crafting a job: Revisioning employees as active crafters of their work。The Academy of Management Review，26(2)，179-201。  new window
29.Weick, Karl E.、Roberts, Karlene H.(1993)。Collective mind in organizations: Heedful interrelating on flight decks。Administrative Science Quarterly，38(3)，357-381。  new window
30.Berg, Justin M.、Grant, Adam M.、Johnson, Victoria(2010)。When callings are calling: Crafting work and leisure in pursuit of unanswered occupational callings。Organization Science，21(5)，973-994。  new window
會議論文
1.Smith, J. B.(2015)。Horizontal selling alliances: The effect of organizational distance and mutual trust on dyadic working relationships。Springer International Publishing。597-598。  new window
學位論文
1.Brøndbo, M. T.、Aarrestad, M.(2014)。The power of high-quality connections in knowledge work: A qualitative study of knowledge sharing practices in oil exploration and management consulting(碩士論文)。BI Norwegian Business School。  new window
2.Vogus, T. J.(2004)。In search of mechanisms: How do HR practices affect organizational performance?(博士論文)。University of Michigan。  new window
圖書
1.關培蘭(2008)。組織行為學。北京：中國人民大學出版社。  延伸查詢new window
2.Collins, J. C.、Collins, J.(2006)。Good to great and the social sectors: Why business thinking is not the answer。Harper Collins。  new window
3.Dutton, J. E.(2003)。Energize your workplace: How to create and sustain high-quality connections at work。San Francisco：Jossey-Bass。  new window
圖書論文
1.Wrzesniewski, A.(2003)。Finding positive meaning in work。Positive organizational scholarship: Foundations of a new discipline。Berrett-Koehler Publishers, Inc.。  new window
2.Gittell, J. H.(2006)。Relational coordination: Coordinating work through relationships of shared goals, shared knowledge and mutual respect。Relational Perspectives in Organizational Studies: A Research Companion。Cheltenham：Edward Elgar Publishers。  new window
3.Blatt, R.、Camden, C. T.(2007)。Positive relationships and cultivating community。Exploring positive relationships at work: Building a theoretical and research foundation。Mahwah：Lawrence Erlbaum Associates。  new window
4.Baker, W.、Dutton, J. E.(2007)。Enabling positive social capital。Exploring positive relationships at work: Building a theoretical and research foundation。Mahwah：Lawrence Erlbaum Associates。  new window
5.Duck, S.(2007)。Commentary: Finding connections at the individual/dyadic level。Exploring positive relationships at work: Building a theoretical and research foundation。Mahwah：Lawrence Erlbaum Associates。  new window
6.Dutton, J. E.、Debebe, G.、Wrzesniewski, A.(2015)。Being valued and devalued at work: A social valuing perspective。Qualitative organizational research: Best papers from the Davis Conference on qualitative research。Information Age Publishing。  new window
7.Dutton, J. E.、Heaphy, E. D.(2003)。The power of high quality connections。Positive organizational scholarship: Foundations of a new discipline。San Francisco：Berrett-Koehler。  new window
8.Elfenbein, H. A.(2007)。Emotion in organizations。The academy of management annals。London：Routledge。  new window
9.Gittell, J. H.(2003)。A theory of relational coordination。Positive organizational scholarship: Foundations of a new discipline。San Francisco：Berrett-Koehler。  new window
10.Heaphy, E.(2007)。Bodily insights: Three lenses on positive organizational relationships。Exploring positive relationships at work: Building a theoretical and research foundation。Mahwah：Lawrence Erlbaum Associates。  new window
11.Higgins, M.(2007)。A contingency perspective on developmental networks。Exploring positive relationships at work: Building a theoretical and research foundation。Mahwah：Lawrence Erlbaum Associates。  new window
12.Pratt, M. G.、Dirks, K. T.(2007)。Rebuilding trust and restoring positive relationships: A commitment-based view of trust。Exploring positive relationships at work: Building a theoretical and research foundation。Mahwah：Lawrence Erlbaum Associates。  new window
13.Peterson, C. M.、Seligman, M. E. P.(2003)。Positive organizational studies: Lessons from positive psychology。Positive organizational scholarship: Foundations of a new discipline。San Francisco：Berrett-Koehler。  new window
14.Quinn, R. W.(2007)。Energizing others in work connections。Exploring positive relationships at work: Building a theoretical and research foundation。Mahwah：Lawrence Erlbaum Associates。  new window
15.Ragins, B. R.、Dutton, J. E.(2007)。Positive relationships at work: An introduction and invitation。Exploring positive relationships at work: Building a theoretical and research foundation。Mahwah：Lawrence Erlbaum Associates。  new window
16.Stephens, J. P.、Heaphy, E.、Dutton, J. E.(2011)。High-quality connections。The Oxford Handbook of positive organizational scholarship。New York：Oxford University Press。  new window
 
 
 
 
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