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題名:組織結構特性對組織公正與組織公民行為關係影響之研究
書刊名:中華管理學報
作者:廖國鋒范淼 引用關係許世卿
作者(外文):Liaw, Gou-fongFan, MiaoSheu, Shyh-ching
出版日期:2001
卷期:2:1
頁次:頁43-58
主題關鍵詞:組織結構組織公正組織公民行為Organizational structureOrganizational justicesOrganizational citizenship behaviors
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(2) 博士論文(2) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:2
  • 共同引用共同引用:0
  • 點閱點閱:21
     本研究主要探討不同的組織結構特性,對組織公正與組織公民行為關係之影響。回顧過去有關組織公正與組織公民行為的相關文獻,主要在關切上述二變項間之關係,研究結果大致證實二者間關係顯著,但是組織結構特性隱含內部運作方式的不同,因此本研究擬驗證在不同組織結構特性之下,組織公正的認知與組織公民行為的關係是否會不同。 經抽樣台北縣19家公司,包括8 家服務業以及11家製造業公司之405份問卷,以LISREL結構化模式進行實證分析,研究結果顯示,組織結構特質的差異,確實是組織公正與組織公民行為的關係之重要干擾變項。對機械式組織而言,僅分配公正與堅守本分間呈現正向顯著相關,此一結果反映出,機械式組織的員工對組織在資源分配的公正認知程度愈高,則愈容易表現堅守本分行為。但有機式組織則在互動公正與組織公民行為的三構面均呈現正向顯著相關,表示有機式組織的員工對於組織在完成決策前是否被公正對待、組織是否與員工溝通、參酌員工意見或體恤員工立場的認知程度愈高,則愈能表現組織公民行為。最後本研究提出管理意涵,以提供管理決策者之參考。
     The purpose of this study is to investigate, under different organizational structure, the relationships between Organizational Justice and Organizational Citizenship Behaviors. Past related literatures mainly concerned the relationship of OJ and OCB but ignored the role of Organizational Structures. The character-istics of Organizational Structures implied that the internal process within organization were different. Under different Organizational Culture and mechanism, the members will perceive different OJ and show different behaviors. Therefore we inferred that Organizational Structure would be an important moderating variable while exploring the relationship between OJ and OCB. There are 405 questionnaires from 19 companies been analyzed, of which 8 for service and 11 for manufacturing industry. The results of LISREL model show that the organizational structure indeed moderates the relationship between organizational justices and organizational citizenship behaviors. In mechanical organizations, only distributive justices and in-role behaviors are significantly correlated. It demonstrates, for the mechanical organizations, the higher cogni-tive to resources distribution justices the more in-role behaviors been shown. Nevertheless in organic organizations, the interactive justices are significantly correlated to all three constructs of OCB. It shows that, for organic organizations, the faire treatment before decision-making, the communications with employees, and the adoption or understanding of employee’s opinions are the encourage factors of all kinds of OCB. At last, some managerial implications of these re-sults are discussed for concluding the research.
期刊論文
1.Sathe, V.(1978)。Institutional versus questionnaire measurement of organizational structure。Academy of management review,16,21-33。  new window
2.Moorman, R. H.、Blakely, G. L.、Niehoff, B. P.(1998)。Does Perceived Organizational Support Mediate the Relationship between Procedural Justice and Organizational Citizenship Behavior?。Academy of Management Journal,41(3),351-357。  new window
3.Niehoff, B. P.、Moorman, R. H.(1993)。Justice as a mediator of the citizenship between methods of monitoring and organizational citizenship behavior。Academy of Management Journal,36(3),527-556。  new window
4.Child, John(1972)。Organization Structure and Strategies of Control: A Replication of the Aston Study。Administrative Science Quarterly,17(2),163-177。  new window
5.Cooper, Elizabeth A.、Scholl, Richard W.、McKenna, Jack F.(1987)。Referent Selection in Determining Equity Perceptions: Differential Effects on Behavioral and Attitudinal Outcomes。Personnel Psychology,40(1),113-124。  new window
6.Chattopadhyay, Prithviraj(1999)。Beyond Direct and Symmetrical Effects: The Influence of Demographic Dissimilarity on Organizational Citizenship Behavior。Academy of Management Journal,42(3),273-287。  new window
7.Yılmaz, D.、Kılıçoğlu, G.(2013)。Resistance to change and ways of reducing resistance in educational organizations。European Journal of Research on Education,1(1),14-21。  new window
8.Greenberg, Jerald(1990)。Organizational justice: Yesterday, today, and tomorrow。Journal of Management,16(2),399-432。  new window
9.Smith, C. Ann、Organ, Dennis W.、Near, Janet P.(1983)。Organizational citizenship behavior: Its nature and antecedents。Journal of Applied Psychology,68(4),653-663。  new window
10.Moorman, Robert H.(1991)。Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship?。Journal of Applied Psychology,76(6),845-855。  new window
11.Roberts, Mary Lou、Wortzel, Lawrence H.(1979)。New Life-Style Determinants of Women's Food Shopping Behavior。Journal of Marketing,43(3),28-39。  new window
12.Konovsky, Mary A.、Pugh, S. Douglas(1994)。Citizenship behavior and social exchange。The Academy of Management Journal,37(3),656-669。  new window
13.Organ, Dennis W.、Konovsky, Mary A.(1989)。Cognitive Versus Affective Determinants of Organizational Citizenship Behavior。Journal of Applied Psychology,74(1),157-164。  new window
14.Wayne, Sandy J.、Shore, Lynn M.、Liden, Robert C.(1997)。Perceived Organizational Support and Leader-Member Exchange: A Social Exchange Perspective。Academy of Management Journal,40(1),82-111。  new window
學位論文
1.林盈杉(1994)。中、美、日資企業員工成就動機、領導型態、組織結構與組織承諾關係之研究(碩士論文)。義守大學。  延伸查詢new window
2.邱慶德(1992)。企業經營策略、組織結構與績效關係之研究(碩士論文)。淡江大學。  延伸查詢new window
圖書
1.Burns, T.、Stalker, G. M.(1961)。The management of innovation。London:Tavistock。  new window
2.Robbins, Stephen P.(1990)。Organization Theory: Structure, Design, and Applications。Prentice-Hall, Inc.。  new window
3.Blau, Peter Michael(1964)。Exchange and Power in Social Life。John Wiley & Sons, Inc.。  new window
4.Organ, Dennis W.(1988)。Organizational Citizenship Behavior: The Good Soldier Syndrome。Lexington Press。  new window
圖書論文
1.Folger, Robert、Greenberg, Jerald(1985)。Procedural justice: An interpretive analysis of personnel systems。Research in Personnel and Human Resources Management。  new window
2.Bies, R. J.、Moag, J. S.(1986)。Interactional justice: Communication criteria of fairness。Research on negotiation in organizations。JAI Press。  new window
3.Adams, John Stacey(1965)。Inequity in social exchange。Advances in experimental social psychology。Academic Press。  new window
 
 
 
 
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