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題名:臺北市壽險公司銷售人員角色壓力與工作滿足關係之研究--以努力及信任為干擾變項
書刊名:交大管理學報
作者:鄭仁偉 引用關係黃意婷
作者(外文):Cheng, Jen-weiHuang, Yi-ting
出版日期:2001
卷期:21:2
頁次:頁147-171
主題關鍵詞:角色壓力角色衝突角色模糊努力信任干擾變項Role stressRole conflictRole ambiguityEffortTrustModerator variable
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(6) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:4
  • 共同引用共同引用:20
  • 點閱點閱:38
期刊論文
1.Sohi, R. S.(1996)。The effects of environmental dynamism and heterogeneity on salespeoule's role perceptions, performance and job satisfaction。European Journal of Marketing,30(7),49-67。  new window
2.Michaels, R. E.、Day, R. L.、Joachimsthaler, E. A.(1987)。Role stress among industrial buyers: an integrative model。Journal of Marketing,51(2),28-45。  new window
3.Behrman, D. N.、Perreault, W. D. Jr.(1984)。A role stress model of the performance and satisfaction of industrial salespersons。Journal of Marketing,48(4),9-21。  new window
4.Kanter, R. M.(1988)。The new managerial work。Harvard Business Review,67(6),85-92。  new window
5.Moorman, C.、Deshpande, R.、Zaltman, G.(1993)。Factors effecting trust in market research relationships。Journal of Marketing,57(1),81-101。  new window
6.Babin, B. J.、Boles, J. S.(1998)。Employee behavior in asercive environment: A model and test of potential difference between men and women。Journal of Marketing,62(2),77-91。  new window
7.Brown, Steven P.、Peterson, Robert A.(1994)。The effect of effort on sales performance and job satisfaction。Journal of Marketing,58(2),70-80。  new window
8.Hagen, J. M.、Choe, S. Y.(1998)。Trust in Japanese Interfirm Relations: Institutional Sanctions Matter。Academy of Management Review,23(3),589-600。  new window
9.Brown, Steven P.、Peterson, Robert A.(1993)。Antecedents and Consequences of Salesperson Job Satisfaction: Meta-Analysis and Assessment of Causal Effects。Journal of Marketing Research,30(1),63-77。  new window
10.Jackson, Susan E.、Schuler, Randall S.(1985)。A meta-analysis and conceptual critique of research on role ambiguity and role conflict in work settings。Organizational Behavior and Human Decision Processes,36(1),16-78。  new window
11.Andaleeb, S. S.(1995)。Dependence Relations and the Moderating Role of Trust: Implications for Behavioral Intentions in Marketing Channels。International Journal of Research in Marketing,12(2),157-172。  new window
12.鄭仁偉、林進財、邵琳(19981200)。臺灣汽車產業行銷通路成員信任--承諾模式實證研究。交大管理學報,18(2),143-169。new window  延伸查詢new window
13.Moncrief, W. C.、Babakus, E.、Cravens, D. W.、Johnston, M.(1997)。Examining the antecedents and consequences of salesperson job stress。European Journal of Marketing,31(11/12),786-798。  new window
14.Comer, J. M.、Machleit, K. A.、Lagace, R. R.(1989)。Psychometric assessment of a reduced version of indsales。Journal of Business Research,18,291-302。  new window
15.Nerkar, A. A.、McGrath, R. G.、MacMillan, I. C.(1996)。Three facets of satisfaction and their influence on the performance of innovation teams。Journal of Business Venturing,11(3),167-188。  new window
16.Rotter, Julian B.(1980)。Interpersonal Trust, Trustworthiness, and Gullibility。American Psychologist,35(1),1-7。  new window
17.Kerr, Jeffery L.(1985)。Diversification Strategies and Managerial Rewards: An Empirical Study。Academy of Management Journal,28(1),155-179。  new window
18.Doney, Patricia M.、Cannon, Joseph P.(1997)。An Examination of the nature of trust in buyer-seller relationships。Journal of Marketing,61(2),35-51。  new window
19.Jones, Gareth R.、George, Jennifer M.(1998)。The Experience and Evolution of Trust: Implications for Cooperation and Teamwork。The Academy of Management Review,23(3),531-546。  new window
20.Lewis, J. David、Weigert, Andrew J.(1985)。Trust as a social reality。Social Forces,63(4),967-985。  new window
21.Smith, J. Brock、Barclay, Donald W.(1997)。The effects of organizational differences and trust on the effectiveness of selling partner relationships。Journal of Marketing,61(1),3-21。  new window
22.Rizzo, J. R.、Lirtzman, S. I.、House, R. J.(1970)。Role conflict and ambiguity in complex organizations。Administrative Science Quarterly,15(2),150-163。  new window
23.Anderson, James C.、Narus, James A.(1990)。A model of distributor firm and manufacturer firm working partnerships。Journal of Marketing,54(1),42-58。  new window
24.McKnight, D. Harrison、Cummings, Larry L.、Chervany, Norman L.(1998)。Initial Trust Formation in New Organizational Relationships。The Academy of Management Review,23(3),473-490。  new window
25.Zand, Dale E.(1972)。Trust and managerial problem solving。Administrative Science Quarterly,17(2),229-239。  new window
26.Morgan, Robert M.、Hunt, Shelby D.(1994)。The commitment-trust theory of relationship marketing。Journal of Marketing,58(3),20-38。  new window
27.Levitt, Barbara、March, James G.(1988)。Organizational Learning。Annual Review of Sociology,14(1),319-338。  new window
28.Schoorman, F. David、Mayer, Roger C.、Davis, James H.(2007)。An Integrative Model of Organizational Trust: Past, Present, and Future。Academy of Management Review,32(2),344-354。  new window
29.Whitener, Ellen M.、Brodt, Susan E.、Korsgaard, M. Audrey、Werner, Jon M.(1998)。Managers as Initiators of Trust An Exchange Relationship Framework for Understanding Managerial Trustworthy Behavior。Academy of Management Review,23(3),513-530。  new window
30.McAllister, Daniel J.(1995)。Affect and Cognition Based Trust as Foundations for Interpersonal Cooperation in Organization。Academy of Management Journal,38(1),24-59。  new window
31.鄭仁偉、杜啟華、張安琪(1998)。部門相依性、信任與部門間合作關係的研究。管理與系統,5(1),19-39。  延伸查詢new window
32.Singh, Jagdip(1993)。Boundary Role Ambiguity: Facets, Determinants, and Impacts。Journal of Marketing,57,11-31。  new window
33.鄭仁偉、杜啟華、潘思云(2000)。組織信任研究-以我國保險公司與保險輔助人為例。商學學報,8,293-320。new window  延伸查詢new window
34.Birnbaum, M. H.(1992)。Issues in utility measurement。Organizational Behavior and Human Decision Processes,52(3),319-330。  new window
35.Churchill, Gilbert A., Jr.、Ford, Neil M.、Walker, Orville C., Jr.(1974)。Measuring the job satisfaction of industrial salesman。Journal of Marketing Research,11(3),254-260。  new window
36.Johnston, M. W.、Parasuraman, A.、Futrell, C. M.(1990)。Extending a model of salesperson role perceptions and work-related attitudes: impact of job tenure。Journal of Business Research,18(June),269-290。  new window
37.Netemeyer, R. G.、Johnston, M. W.、Burton, S.(1990)。Analysis of role conflict and ambiguity in structural equations framework。Journal of Applied Psychology,75,148-157。  new window
38.Sager, J. K.(1994)。A structural model depicting salespeople's job stress。Journal of the Academy of Marketing Science,22(1),74-84。  new window
39.Walker, Orville C., Jr.、Churchill, Gilbert A., Jr.、Ford, Neil M.(1977)。Motivation and Performance in Industrial Selling: Present Knowledge and Needed Research。Journal of Marketing Research,14,156-168。  new window
學位論文
1.李明峰(1997)。領導與角色壓力、工作滿足關係之研究,0。  延伸查詢new window
2.祝道松(1997)。管理控制系統對醫院部門效能影響之探討-以臺灣地區區域級以上財團法人醫院為例,0。new window  延伸查詢new window
3.陳國樑(1995)。女性工作行銷人員人格特質、角色負荷、工作滿足、組織承諾與離職意願關係之研究,0。  延伸查詢new window
4.黨宗元(1997)。角色壓力與工作產出關係之研究,0。  延伸查詢new window
圖書
1.Naylor, J. C.、Ilgen, D. R.、Pritchard, R. D.(1980)。A Theory of Behavior in Organizations。Academic Press。  new window
2.Cyert, R. M.、March, J. G.(1963)。A behavioral theory of the firm。Oxford:Blackwell。  new window
3.Herzberg, Frederick、Mausner, Bernard、Snyderman, Barbara Bloch(1959)。The Motivation to Work。John Wiley & Sons, Inc.。  new window
4.Kahn, Robert L.、Wolfe, Donald M.、Quinn, Robert P.、Snoek, J. Diedrick、Rosenthal, Robert A.(1964)。Organizational Stress: Studies in Role Conflict and Ambiguity。John Wiley & Sons, Inc.。  new window
5.臺北市人壽保險商業同業公會(1998)。中華民國八十六年度人壽保險業務統計年報。中華民國八十六年度人壽保險業務統計年報。沒有紀錄。  延伸查詢new window
6.臺北市人壽保險商業同業公會(1998)。中華民國八十六年度人身保險業務員資格測驗登錄管理統計年報。中華民國八十六年度人身保險業務員資格測驗登錄管理統計年報。沒有紀錄。  延伸查詢new window
圖書論文
1.Campbell, J. P.、Pritchard, R. D.(1976)。Motivation Theory in Industrial and Organizational Psychology。Handbook of Industrial and Organizational Psychology。Chicago, Illinois:Rand McNally Publishers Inc.。  new window
2.Klein, H. J.、Ilgen, D. R.(1988)。Individual Motivation and Performance: Cognitive Influences on Effort and Choice。Productivity in Organizations。San Francisco, CA:Jossey-Bass。  new window
 
 
 
 
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