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題名:ARIS程序管理技術於企業策略程序管理之應用研究
書刊名:東吳經濟商學學報
作者:蘇雄義 引用關係張家鳳
作者(外文):Su, Ivan Shong-ieeChang, Jia-feng
出版日期:2005
卷期:49
頁次:頁111-140
主題關鍵詞:策略管理程序管理平衡計分卡Strategic managementProcess managementBalanced scorcardARIS
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(2) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:0
  • 點閱點閱:65
企業策略程序之有效管理,可使高階管理階層在制定策略時,得到完整且即時的資訊。當策略往下執行展開時,必須具備完善的程序管理系統提供良好的控管與回饋機制,使得企業策略可以發揮最大效用,為企業創造最大價值。本文旨在探討策略管理之程序特性與ARIS 程序管理技術於策略程序管理之應用,並分享ARIS軟體平衡計分卡模組建模之經驗。首先回顧與介紹策略管理、平衡計分卡與ARIS程序管理技術,依據作者實際於企業進行策略管理研究的經驗,提出一般性策略程序管理流程架構,說明依此流程架構進行策略管理之步驟與內容。接著,介紹ARIS程序管理技術的程序管理模組及軟體,並以一個案企業(簡稱A公司)為例,說明如何運用ARIS 軟體工具建構以平衡計分卡為基礎之企業策略程序管理系統。
Effectivemanagementofbusinessstrategicprocessallowstopmanagementtogetcomplete and timely information in formulating business strategy. When implementing business strategy, it is required to have a well-controlled process management system with good feedback mechanism to maximize the effects of business strategy and the value for the company. This paper will investigate the features of business strategic management and the application of ARIS process management technology on business strategic management process, sharing the ARIS Balanced Scorecard Module modeling experience. It first reviews literatures on strategic management, Balanced Scorecard and ARIS process management technology. Then proposes and discusses a framework for the general strategic process management based on research team’s recent experience. Thereafter, the software modules in ARIS process management technology are introduced and followed by a real-world business strategic process management case illustration applying ARIS Balanced Scorecard module. Finally, we conclude with the research summary.
期刊論文
1.Kaplan, R. S.、Norton, D. P.(1993)。Putting the Balanced Scorecard to Work。Harvard Businesses Review,71(5),134-142。  new window
2.Kaplan, Robert S.、Norton, David P.(1992)。The Balanced Scorecard: Measures That Drive Performance。Harvard Business Review,70(1),71-79。  new window
3.Kaplan, Robert S.、Norton, David P.(1996)。Using the balanced scorecard as a strategic management system。Harvard Business Review,74(1),75-85。  new window
圖書
1.Scheer, A.-W.(2000)。ARIS: Business Process Modeling。Springer。  new window
2.榮泰生(1997)。策略管理學。臺北:華泰書局。  延伸查詢new window
3.Kaplan, Robert S.、Norton, David P.、朱道凱(1999)。平衡計分卡:資訊時代的策略管理工具。臺北市:臉譜文化。  延伸查詢new window
4.司徒賢達(1995)。策略管理。臺北:遠流。  延伸查詢new window
其他
1.蘇雄義(2001)。企業程序管理之技術與應用。  延伸查詢new window
2.Chandler, A.(1962)。Strategy and Structure。  new window
3.IDS Scheer(2000)。ARIS Methods Manual。  new window
4.Jauch, L. R. and W. F. Glueck(1989)。Strategic Management and Business Policy。  new window
5.Mayer, R. J. and P. S. Dewitte(1999)。Delivering Results: Evolving BPR from Art to Engineering。  new window
6.Scheer, A.-W.(1998)。ARIS-Business Process Frameworks。  new window
7.Scheer, A.-W. and Allweyer(1999)。From Reengineering to Continuous Process Adaptation。  new window
 
 
 
 
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