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題名:運用多主題DEMATEL建構策略地圖
書刊名:東亞論壇
作者:吳偉文 引用關係曹中丞李右婷 引用關係
作者(外文):Wu, Wei-wenTsao, Chung-chenLee, Yu-ting
出版日期:2013
卷期:481
頁次:頁15-28
主題關鍵詞:平衡計分卡策略地圖DEMATELBalanced scorecardStrategy map
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
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  • 共同引用共同引用:14
  • 點閱點閱:135
平衡計分卡(Balanced Scorecard;BSC)與策略地圖(Strategy Map)搭配,能有助於釐清組織的願景與策略,且透過策略藍圖統整與展示關鍵績效指標(Key Performance Index;KPI)的有效連結,從而促進組織全方位與平衡的健全成長。然而於策略地圖中,BSC各構面下之關鍵績效指標(KPI)的相互關係,彼此欠缺具體有效的連結方法。針對此課題,可以運用DEMATEL解決。因為它可以將一套關係複雜的要素予以高效分析,並產生視覺效果良好的因果關係圖,以作為策略地圖之用。但是,採取一般的DEMATEL,其效果不佳。因而,本研究特此提出嶄新的多主題DEMATEL,據以建構可供BSC使用之策略地圖。
A collocation of Balanced Scorecard (BSC) and Strategy Map is a effective way of translating an organization's vision and strategies as well as demonstrating the linkage for a set of key performance indices, which promotes an organization's balanced and healthy growth in a comprehensive manner. However, it is still lacking a favorable method to link key performance indices within the BSC framework. To solve this issue, DEMATEL (Decision Making Trial and Evaluation Laboratory) is workable. This is because that DEMATEL can not only divide involved factors into cause group and effect group, but also visualizing the causal relationship through a causal diagram as the Strategy Map. Nevertheless, the traditional DEMATEL is not effective. This paper therefore advocates a brand-new method named multiple-theme DEMATEL to use for building the BSC Strategy Map.
期刊論文
1.Amiri, M.、Sadaghiyani, J.S.、Payani, N.、Shafieezadeh, M.(2011)。Developing a DEMATEL method to prioritize distribution centers in supply chain.。Management Science Letters,1(3),279-288。  new window
2.Despres, S.、Rosenthal-Sabroux, C.(1992)。Designing Decision Support Systems and Expert Systems with a better end-use involvement: A promising approach。European Journal of Operational Research,61(1),145-153。  new window
3.Falatoonitoosi, E.、Leman, Z.、Sorooshian, S.(2012)。Casual strategy mapping using integrated BSC and MCDM-DEMATEL。Journal of American Science,8(5),424-428。  new window
4.Ford, F.N.(1985)。Decision Support Systems and Expert Systems: A Comparison.。Information and Management,8(1),21-26。  new window
5.Kaplan, R.S.、Norton, D P(1996)。Using the Balanced Scorecard as a strategic management system。California management review,39(1),53-79。  new window
6.Wu, W.W.、Lan, L.W.、Lee, Y.T.(2013)。Factors hindering acceptance of using cloud services in university: A case study.。The Electronic Library,31(1),84-98。  new window
7.Wu, W.W.、Lan, L.W.、Chen Y.M.、Lee, Y.T(2011)。Kansei Product Design for New Product Development- Duo-theme DEMATEL Approach。International Journal of Kansei Information,2(2),61-70。  new window
8.Wu, H.Y.(2012)。Constructing a strategy map for banking institutions with key performance indicators of the balanced scorecard。Evaluation and Program Planning,35(3),303-320。  new window
9.Wu, W. W.、Lee, Y. T.(2007)。Developing global manager’s competencies using fuzzy DEMATEL method。Expert Systems with Applications,32(2),499-507。  new window
10.李右婷、吳偉文、曹中丞(2013)。大型節慶活動之成功要素與挑戰課題--以2013台灣燈會在新竹為例。東亞論壇季刊,479(1),1-14。new window  延伸查詢new window
11.Wu, W. W.、Lan, L. W.、Lee, Y. T.(2011)。Exploring decisive factors affecting an organization's SaaS adoption: A case study。International Journal of Information Management,31(6),556-563。  new window
12.Kaplan, R. S.、Norton, D. P.(1993)。Putting the Balanced Scorecard to Work。Harvard Businesses Review,71(5),134-142。  new window
13.Wu, Wei-Wen(2008)。Choosing Knowledge Management Strategies by Using a Combined ANP and DEMATEL Approach。Expert Systems with Applications,35(3),828-835。  new window
14.Kaplan, Robert S.、Norton, David P.(1992)。The Balanced Scorecard: Measures That Drive Performance。Harvard Business Review,70(1),71-79。  new window
15.Kaplan, Robert S.、Norton, David P.(1996)。Using the balanced scorecard as a strategic management system。Harvard Business Review,74(1),75-85。  new window
圖書
1.Kaplan, R.S、Klein, N.(1995)。Chemical Bank: Implementing the Balanced Scorecard。Harvard Business School Press。  new window
2.Power, D. J.、Decision, J.(2002)。Decision support systems: concepts and resources for managers。Quorum Books。  new window
3.Power, D.J.(2000)。Web-based and model-driven decision support systems: concepts and issues。proceedings of the Americas Conference on Information Systems。Long Beach, California。  new window
4.吳偉文(2011)。資料探勘--讓Weka遇見ROSE。全元科技。  延伸查詢new window
5.吳偉文、李右婷(2013)。創造性的DEMATEL與ANP--極致活用的「雙主題」綜效與「雙邊」溝通。全元科技顧問股份有限公司。  延伸查詢new window
6.Herzberg, F.、Mausner, B. B.、Snyderman, B.(1967)。The Motivation To Work。Berlin:Springer。  new window
7.Kaplan, Robert S.、Norton, David P.(2004)。Strategy Maps: Converting Intangible Assets Into Tangible Outcomes。Boston:Harvard Business School Press。  new window
 
 
 
 
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