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題名:Facebook服飾消費者之虛擬經驗對網路購買情境的影響
書刊名:資訊傳播研究
作者:曾偲齊陳麗秋 引用關係
作者(外文):Tseng, Szu-chiChen, Li-chiou
出版日期:2013
卷期:3:2
頁次:頁61-80
主題關鍵詞:社交購物虛擬經驗購買情境FacebookSocial shoppingVirtual experiencePurchase situationFacebook
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
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  • 共同引用共同引用:13
  • 點閱點閱:17
近年來,許多網路賣家在Facebook上成立粉絲團進行服飾銷售,提高消費者在線上相互交流的機會,進而營造出特有的虛擬經驗與購買情境。本研究將虛擬經驗分為:參與經驗、教育性、美感、娛樂性、虛擬社群;而購買情境則區分為:個人情境與環境情境兩類,並針對社群網站Facebook上之服飾消費者進行網路問卷調查,有效回收問卷為335份。本研究發現,女性會較男性更重視參與經驗、美感及個人情境外,美感、虛擬社群的虛擬經驗會對環境情境產生顯著的正向影響。因此,對於Facebook上的服飾業者而言,除了注重商品拍攝及圖文設計的美感外,也必須去維持消費者之間良性互動的風氣,以提升網路消費者的虛擬經驗與購買情境,進而促進其購買意願。
In recent years, many online sellers tend to create groups on Facebook to sell clothes. This increases the interactions and virtual experiences between consumers, further generating purchase situations. This research divides virtual experiences into five categories, including participation, educational, esthetics, entertainment and virtual communities. Concurrently, purchase situation is categorized as individual and environmental situations. A questionnaire concerning consumers' buying behaviors on Facebook was conducted. The results show that, in general, esthetics and experiences in virtual communities are considered as influential determinants for environmental situation. On the other hand, females assign more weight to participation, esthetics and individual situation than do males. This study provides clothes sellers on Facebook with advice that product presentations and group page graphic design and wording are considered as crucial factors. Furthermore, it is important to maintain the interactions between consumers. As virtual experiences and purchase situation are improved, buying intention is shown to increase.
期刊論文
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6.曾傯齊、陳麗秋。Facebook服飾消費者之虛擬經驗對網路購買情境的影響。  延伸查詢new window
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21.Li, Hairong、Daugherty, Terry、Biocca, Frank(2001)。Characteristics of Virtual Experience in Electronic Commerce: A Protocol Analysis。Journal of Interactive Marketing,15(3),13-30。  new window
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會議論文
1.藍世明、林孟璋、胡惠婷(2004)。連鎖雑誌咖啡館消費情境因素與 消費者行爲之研究:以臺中市爲例。第二屆全國當代行銷學術硏討會。臺中,臺灣。  延伸查詢new window
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圖書
1.劉智華(2007)。網路體驗與上站忠誠度之關係。臺北:國立編譯館。  延伸查詢new window
其他
1.翁熔瑁(2012)。調査:44%民眾以行動設備上網,http://newtalk.tw/ news read.php?oid=26927, 2012/10/07。  延伸查詢new window
2.羅以琳(2012)。整合社交購物體驗,Fab.com再出發,http://www.bnext.com.tw/article/view/cid/60/id/23255, 。  延伸查詢new window
圖書論文
1.Stuckey, B.、Barab, S.(2007)。New conceptions for community design。The SAGE handbook of e-learning research。Los Angeles:Sage。  new window
 
 
 
 
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