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題名:醫美產業行銷模式探討
書刊名:管理資訊計算
作者:吳志正 引用關係郭上瑜鄭情方林京霈陳柔安
作者(外文):Wu, Jyh-jengKuo, Shang-yuCheng, Ching-fangLin, Ching-peiChen, Rou-an
出版日期:2019
卷期:8:1
頁次:頁165-174
主題關鍵詞:醫美產業實驗設計社會支持信任Medical aesthetic industryExperimental designSocial supportTrust
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:0
  • 點閱點閱:11
本研究探討在醫美產業中,「電視廣告行銷」與「YouTuber網路行銷」兩種模式下,消費者是否會改變消費者對其信任程度偏好,進而影響決策行為。以醫美網路社群間的信任移轉作為主要的研究對象,採用實驗設計方式進行驗證,設計出8種實驗情境進行研究,於校園進行實驗並發放網路問卷,研究假設均成立,因此本研究建議醫美診所可以優先考慮尋找知名YouTuber做代言,藉以達到消費者的情緒支持,當消費者產生購買意願後,再要求代言人提供消費者提供資訊支持,當消費者上診所詢問時,同時透過良好的互動建立與特定目標客群的關係,以達到互惠原則。
This study explores whether consumers will change the consumer's preference for trust, and then influence the decision-making behavior, under the two modes of "TV advertising" and "YouTuber" in medical aesthetic industry. Discussing the trust transfer among the medical community as the main research object, using the experimental design method to verify, design 8 situations of experimental situation to carry on the research in the campus, carry on the experiment and distribute the network questionnaire, the research hypothesis all support, therefore this research suggests that the medical aesthetic clinic may give priority to look for the well-known YouTuber to do the endorsement, To achieve the emotional support of consumers, when consumers have the desire to purchase, and then ask the spokesperson to provide consumers with information support, when the consumer on the clinic when asked, and through good interaction with the specific target customer relationship, in order to achieve the principle of reciprocity.
期刊論文
1.Oh, H. J.、Lauckner, C.、Boehmer, J.、Fewins-Bliss, R.、Li, K.(2013)。Facebooking for Health: An Examination into the Solicitation and Effects of Health-Related Social Support on Social Networking Sites。Computers in Human Behavior,29(5),2072-2080。  new window
2.Hwang, K. O.、Ottenbacher, A. J.、Green, A. P.、Cannon-Diehl, M. R.、Richardson, O.、Bernstam, E. V.、Thomas, E. J.(2010)。Social support in an Internet weight loss community。International Journal of Medical Informatics,79(1),5-13。  new window
3.Stewart, Katherine J.(2003)。Trust Transfer on the World Wide Web。Organization Science,14(1),5-17。  new window
4.Shakespeare-Finch, J.、Obst, P. L.(2011)。The Development of the 2-Way Social Support Scale: A Measure of Giving and Receiving Emotional and Instrumental Support。Journal of Personality Assessment,93(5),483-490。  new window
5.Doney, Patricia M.、Cannon, Joseph P.、Mullen, Michael R.(1998)。Understanding the influence of national culture on the development of trust。Academy of Management Review,23(3),601-620。  new window
6.Liang, Ting-Peng、Ho, Yi-Ting、Li, Yu-Wen、Turban, Efraim(2011)。What drives social commerce: The role of social support and relationship quality。International Journal of Electronic Commerce,16(2),69-90。  new window
7.Gouldner, Alvin W.(1960)。The Norm of Reciprocity: A Preliminary Statement。American Sociological Review,25(2),161-178。  new window
8.Wang, W. H.、Liang, C. J.(2008)。Do Loyal and More Involved Customers Reciprocate Retailer's Relationship Efforts?。Journal of Services Research,8(1),63-91。  new window
9.Lu, Y.、Yang, S.、Chau, P. Y. K.、Cao, Y.(2011)。Dynamics between the trust transfer process and intention to use mobile payment services: a cross-environment perspective。Information & Management,48(8),393-403。  new window
10.Badrinarayanan, V.、Becerra, E. P.、Kim, C. H.、Madhavaram, S.(2012)。Transference and congruence effects on purchase intentions in online stores of multi-channel retailers: initial evidence from the U.S. and South Korea。Journal of the Academy of Marketing Science,40(4),539-557。  new window
11.Tichon, J. G.、Shapiro, M.(2003)。The process of sharing social support in cyberspace。CyberPsychology & Behavior,6(2),161-170。  new window
12.Dennis, C.-L.、Ross, L.(2006)。Women's perceptions of partner support and conflict in the development of postpartum depressive symptoms。Journal of Advanced Nursing,56(6),588-599。  new window
13.Doney, Patricia M.、Cannon, Joseph P.(1997)。An Examination of the nature of trust in buyer-seller relationships。Journal of Marketing,61(2),35-51。  new window
14.Homans, George Casper(1958)。Social Behavior as Exchange。American Journal of Sociology,63(6),597-606。  new window
15.Emerson, Richard M.(1976)。Social Exchange Theory。Annual Review of Sociology,2(1),335-362。  new window
16.Shumaker, A. S.、Brownell, A.(1984)。Toward a theory of social support: Closing conceptual gaps。Journal of Social Issues,40(4),11-36。  new window
圖書
1.Blau, Peter Michael(1964)。Exchange and Power in Social Life。Transaction Publishers。  new window
 
 
 
 
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