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題名:由病患滿意度探討臺南地區門診醫師服務品質
書刊名:醫療品質
作者:文久美謝明娟楊美雪 引用關係
作者(外文):Wen, Geou-meeiHsieh, Ming-chuanYang, Meei-shieu
出版日期:1999
卷期:1:2
頁次:頁31-42
主題關鍵詞:門診病患因素分析集群分析OutpatientFactor analysisCluster analysis
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(2) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:2
  • 共同引用共同引用:24
  • 點閱點閱:0
期刊論文
1.Coddington, D.、Moore, K.(1987)。Quality pf care as a business strategy: How customers define quality and how to market it。Health acre Forum,30(2),29-32。  new window
2.高明瑞、楊東震(19950900)。民眾就醫行為重要影響因素與醫院行銷之研究--以高雄都會區為例。中山管理評論,3(3),55-73。new window  延伸查詢new window
3.Sanazaro, P. J.、Williamson, J. W.(1968)。End Results of patient care, a provisional classification based on reports by internists。Medical Care,6(2),123-130。  new window
4.La Monica, E. L.(1983)。Empathy and Nursing care outcomes。Nursing Educator,8(2)。  new window
5.Linn, Lawerence S.、Dimatteo, M. Robin、Chang, Betty L.(1984)。Consumer values and subsequent satisfaction ratings of physicians behavior。Medical Care,22(9),804-812。  new window
6.吳萬益、陳淑惠(19950900)。大學生個人特質、生活型態、休閒偏好及消費行為之關係研究。中山管理評論,3(3),30-54。new window  延伸查詢new window
7.Risser, Nancy L.(1975)。Development of an Instrument to Measure Patient Satisfaction with Nurses and Nursing Care in Primary Care Settings。Nursing Research,24(1),45-52。  new window
學位論文
1.Handelsman, Sharon F.(1991)。An investigation of determinants that influence consumer satisfaction with Impatient health care encounters(博士論文)。Rush University。  new window
2.Reekie, E.(1970)。Personality Factors and Biographical characteristics Associated with Criterion Behaviors of Success in Professional Nursing(博士論文)。University of Washington。  new window
3.張文瑛(1987)。民眾選擇醫院考慮因素之研究(碩士論文)。國立政治大學。  延伸查詢new window
4.蘇斌光(1989)。醫院行銷研究的應用病患選擇醫院的因素分析(碩士論文)。中國醫藥學院。  延伸查詢new window
圖書
1.Stufflebeam, D. L.(1971)。Educational Evaluation and Decision-Making。Itasca, IL:F. E. Peacock Publishers, Inc.。  new window
2.Taylor, Robert J.(1994)。The AUPHA Manual of Health Services Management。ASPEN Publishers, Inc.。  new window
3.Donabedian, Avedis(1969)。A Guide to Medical Care Administration, Volume 2: Medical Care Appraisal。New York:American public Health Association。  new window
4.Oconnor, Peter(1992)。The influence of physicians task behavior on patient evaluation of the technical quality of medical care。The George Washington University。  new window
 
 
 
 
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