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題名:價值創造與價值專屬之雙面兼具-知識統治之觀點
作者:楊舒蜜 引用關係
作者(外文):Shu-Mi Yang
校院名稱:國立中興大學
系所名稱:企業管理學系所
指導教授:方世榮
學位類別:博士
出版日期:2010
主題關鍵詞:知識統治觀點組織雙面兼具合作績效knowledge governance approachorganizational ambidexteritycooperative performance
原始連結:連回原系統網址new window
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本文旨在從知識統治觀點,探討廠商如何在組織間知識交易的過程中達成價值雙面兼具,即興利(有效率及效果的知識交換)及防弊(知識危機),進而共同創造合作利潤。廠商在進行知識交易時,常面臨到一個兩難的管理課題,即一方面希望藉由聚合與合作夥伴之間的「認知差距」以有效的促進知識流(交換),但一方面又擔心與合作夥伴以自身利益而非共有利益做為主要考量,企圖內化及取得廠商的核心知識,或挪用廠商外溢的知識,使得廠商蒙受損失。據此,廠商在進行知識交易時,應設計一組有效的統治機制,以排除這兩種知識交換之障礙,亦即統治機制必須具備:(1)可聚合知識交易者之間的目標及利益之趨同性,以降低知識危機,以及(2)可降低知識交易者之間的認知不一致,以促進知識交換之順暢,最後達成組織整體之目標成效。
本文依據台灣經濟研究院產經資料庫中的企業資料庫及天下雜誌出版之2008天下1000大企業所公佈之560家高科技廠商作為問卷發放對象,有效回收127份。本研究實證結果發現:(1)「互動式學習」的「經驗分享」與「共同詮釋」可有效增進廠商之間的知識交換;(2)「互惠式承諾」中的「質押安排」可有效地抑制知識危機,即增進知識專屬之效,然而「共專屬性資產」對知識專屬卻沒有顯著的影響;(3)廠商之間的知識交換顯著且正向的影響共有利益及私有利益;(4) 專屬知識顯著且正向的影響私有利益,但對共有利益的部份則無顯著的影響。最後,本研究根據實證結果提出研究結論、實務與理論意涵,以及研究限制與未來研究建議。
This dissertation, building on extant articulation on the knowledge governance approach, discusses how firms achieve an objective of ambidexterity within interfirm knowledge exchange to create cooperative rent. One the main reasons that firms participate in alliance to exchange knowledge or learn is to promote knowledge flows to create cooperative rent by convernging cognitive distance between them and their partner. At the same time firms would also want to protect some of their own core proprietary knowledge from being unilaterally absorbted or appropriated by their partner. This dilemma arises because conditions that might facilitate knowledge flow are likely to expose firms to the danger of lose some of core proprietary knowledge. Thus there is an underlying tension between knowledge flows (knowledge exchange) and knowledge appropriation. In view of the above, the firms participate in alliances to knowledge exchange must design a set of knowledge govermance mechanisms to achieve both objectives simultaneously. The knowledge governance mechanisms must be provided with lowering cognitive distance between knowledge transactors to facilitate knowledge flows and converging interest distance between knowledge transactors to lowering the hazards during knowledge exchange.
Using manufacturers from the high-technology industry as research targets, major findings of this dissertation include the following: (1) interactive learning based on experience sharing and shared interpretation positively influences knowledge exchange between partners; (2)reciprocal commitment based on hostage arrangement curbs opportunistic behavior of partners, thus preventing the leakage of critical knowledge between them. However, co-specialized asset investment has no significative influence on knowledge appropriation; (3) knowledge exchange positively influences on private benefit and common benefit; (4) knowledge appropriation positively influences on private benefit, but has no significative influence on common benefit. Discussions and implications for future research, and practical implications for practitioners were supplemented finally.
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