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題名：工作特性變動與心理賦權對組織承諾之影響研究--以民營化中之公營事業為例
書刊名：人力資源管理學報
作者：陳惠芳／陳怡菁
作者(外文)：Chen, Huei-fang／Chen, Yi-ching
出版日期：2006
卷期：6:2
頁次：頁49-69
主題關鍵詞：工作特性變動；心理賦權；組織承諾；Work characteristics change；Psychological empowerment；Organizational commitment
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(9) 博士論文(5) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:9
  • 共同引用共同引用:0
  • 點閱點閱:94
在組織變革環境下（例如公營事業之民營化過程中），員工之組織承諾往往受到破壞，如何維持員工之組織承諾已成為許多轉型或變革中組織時常需要面對的課題。本研究之主要目的在以工作特性模式為基礎，整合工作特性變動、心理賦權、以及組織承諾等相關理論，提出研究架構來詮釋組織如何在變革環境下，透過工作特性變動與心理賦權來提升並強化員工組織承諾的過程。此外本研究也探討員工不同之內外控傾向對主要變項間關係的干擾效果。本研究以台灣南部地區進行民營化中的三家公營事業員工作為研究對象，以問卷調查方式收集資料，共收回有效問卷213份。本研究實證之結果指出，在組織變革環境中，員工之工作特性變動有助於提升員工對組織之承諾，工作特性變動亦會透過員工之心理賦權，間接影響員工之組織承諾。此外本研究結果顯示，外控傾向之員工，其工作特性變動對組織承諾之影響顯著高於內控傾向之員工。本文最後提出研究結果之學術與管理實務之貢獻及未來研究建議。
In a changing environment, employee commitment to any organization is easily disrupted. The major purpose of this research is to establish a framework that explains how to use work characteristics change and psychological empowerment to strengthen employee commitment to an organization under changing conditions. A questionnaire survey of 213 employees at three of Taiwan's state-owned enterprises under privatization or reorganization was conducted. The hypotheses test results support the significant influence of work characteristics change has on employee organizational commitment. Psychological empowerment plays as an intermediating role between work characteristics change and organizational commitment. The results also show that work characteristics change perceived by employees that have external locus of control has a more significant positive impact on organizational commitment. The academy and management contribution and implications of this study are explained and some suggestions for future research are recommended.
Other
1.Knudsen, H. K, Johnson, J. A., Martin, J. K. & Roman, P. M.(2003)。Downsizing survival: The experience of work and organizational commitment。  new window
2.Pierce, J. L. & Dunham, R. B.(1987)。Organizational commitment: Pre-employment propensity and initial work experiences。  new window
期刊論文
1.Niehoff, B. P.、Moorman, R. H.、Blakely, G.、Fuller, J.(2001)。The influence of empowerment on employee loyalty in a downsizing environment。Group & Organization Management，26(1)，93-113。  new window
2.陳鎮雄、徐淑英、樊景立(2002)。Loyalty to supervisor vs. organizational commitment: Relationships to employee performance in China。Journal of Occupational and Organizational Psychology，75(3)，339-356。  new window
3.Wu, V.、Short, P. M.(1996)。The relationship of empowerment to teacher job commitment and job satisfaction。Journal of instruction Psychology，23(1)，85-89。  new window
4.Conger, J. A.、Kanungo, R. N.(1988)。The empowerment process: Integrating theory & practice。Academy of Management Review，13(3)，471-482。  new window
5.O'Reilly, C. A. III、Chatman, J.(1986)。Organizational commitment and psychological attachment: The effects of compliance, identification, and internalization on pro-social behavior。Journal of Applied Psychology，71(3)，492-499。  new window
6.吳靜吉、潘養源、丁興祥(19800500)。內外控取向與工作滿足及績效之關係。國立政治大學學報，41，左61-74。  延伸查詢new window
7.Spreitzer, Gretchen M.(1995)。Psychological Empowerment in the Workplace: Dimensions, Measurement, and Validation。Academy of Management Journal，38(5)，1442-1465。  new window
8.Gregersen, H. B.(1993)。Multiple Commitments at Work and Extrarole Behavior During Three Stages of Organizational Tenure。Journal of Business Research，26(1)，31-47。  new window
9.Anderson, James C.、Gerbing, David W.(1988)。Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach。Psychological Bulletin，103(3)，411-423。  new window
10.Hackman, J. Richard、Oldham, Greg R.(1975)。Development of the Job Diagnostic Survey。Journal of Applied Psychology，60(2)，159-170。  new window
11.Thomas, Kenneth W.、Velthouse, Betty A.(1990)。Cognitive elements of empowerment: An "interpretive" model of intrinsic task motivation。Academy of Management Review，15(4)，666-681。  new window
12.Meyer, John P.、Allen, Natalie J.(1991)。A three-component conceptualization of organizational commitment。Human Resource Management Review，1(1)，61-89。  new window
13.Porter, Lyman W.、Mowday, Richard T.、Steers, Richard M.(1979)。The measurement of organizational commitment。Journal of Vocational Behavior，14(2)，224-247。  new window
14.Porter, Lyman W.、Steers, Richard M.、Mowday, Richard T.、Boulian, Paul V.(1974)。Organizational commitment, job satisfaction, and turnover among psychiatric technicians。Journal of Applied Psychology，59(5)，603-609。  new window
圖書
1.Evans, P.、Pucik, V.、Barsoux, J. L.(2002)。The Global Challenge: Frameworks for International Human Resource Management。New York, NY：McGraw-Hill。  new window
2.Mowday, R. T.、Porter, L.M.、Steers, R.M.(1982)。Employee organizational link ages : The psychology of commitment absenteeism, and turnover。New York：Academic Press。  new window
3.Daft, Richard L.(2001)。Organization, Theory, and Design。South-Western College Publishing。  new window
4.Hair, J. F.、Anderson, R. E.、Tatham, R. L.、Black, W. C.(1995)。Multivariate data analysis with readings。Upper Saddler River, NJ：Prentice-Hall。  new window
5.Hackman, J. Richard、Oldham, Greg R.(1980)。Work Redesign。Addison-Wesley Publishing Company。  new window
其他
1.尤雪娥(2001)。員工個人屬性、工作特性、內外控傾向與工作滿足之關聯性硏究--以台鐵局本部員工爲例。  延伸查詢new window
2.吳容輝(2002)。高階領導者更佚下員工認知及領導型態與組織承諾、士氣關聯性之硏究--以某地方政府爲例。  延伸查詢new window
3.吳鍇(2002)。變革知覺所生成之壓力反應對組織承諾影響之硏究--以郵政總局民營化變革爲例。  延伸查詢new window
4.林宜珍(2001)。工作特性、管現模式與工作滿足、組織承諾關係之硏究也流通業個塞爲例。  延伸查詢new window
5.徐正屏(2001)。員工對民營後人力資源管理制度知覺與組織承諾關係之硏究--以中華電信南區分公司爲例。  延伸查詢new window
6.張峻源(2001)。組織文化、組織承諾與組織變革態度之硏究--以中央信託局爲例。  延伸查詢new window
7.Ali, A. J., Krishnan, K. & Azim, A.(1997)。Expatriate and indigenous managers’ work loyalty and attitude toward risk。  new window
8.Becker, T. E., Billings, D. M., Eveleth, D. M. & Gilbert, N. L.(1996)。Foci and bases of employee commitment: Implications for job perfommnce。  new window
9.Brockner, J., Wiesenfeld, B. M., Reed, T. F., Grover, S. L. & Martin, C. L.(1993)。Interactive effect of job content and context on the reactions of layoff survivors。  new window
10.Evangelista, A. S. & Burke, L. A.(2003)。Work redesign and performance management in times of downsizing。  new window
11.Ford, R. C. & Fottler, M. D.(1995)。Empower: A matter of degree。  new window
12.Fulford, M. D. & Enz, C. A.(1995)。The impact of empowerment on service employees。  new window
13.Griffin, R. W.(1991)。Effects of work redesign in employee perceptions, attitudes, and behaviors: A long-term investigation。  new window
14.Luthans, F., Back, D. & Taylor, L.(1987)。Organizational commitment: Analysis of antecedents。  new window
15.Mishra, A.K. & Spreitzer, G. M.(1998)。Explaining how survivors respond to downsizing: The roles of trust, empowerment, justice, and work redesign。  new window
16.Niehoff, B. P., Enz, C. A. & Grover, R. A.(1990)。The impact of top-management actions on employee attitudes and perceptions。  new window
17.Spector, P. E.(1982)。Behavior in organization as a function of employee’s locus of control。  new window
18.Wong, C. S., Wong, Y. T., Hui, C. & Law, K. S.(2000)。The significant role of Chinese employees’ organizational commitment: Implications for managing employees in Chinese societies。  new window
19.Wong, Y-T, Wong, C-S & Ngo, H-Y(2002)。Loyalty to supervisor and trust in supervisor of workers in Chinese joint ventures: A test of two competing models。  new window
 
 
 
 
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