:::

詳目顯示

回上一頁
題名:異文化管理對轉換型領導與工作績效之干擾影響--以多國籍壽險業為例
書刊名:多國籍企業管理評論
作者:許琬娸 引用關係
作者(外文):Hsu, Wan-chi
出版日期:2013
卷期:7:1
頁次:頁1-21
主題關鍵詞:領導型態異文化管理工作績效Leadership styleCross-cultural managementJob performance
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(3) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:3
  • 共同引用共同引用:0
  • 點閱點閱:118
組織應致力於提升業務員之績效能力才能相隨地提高組織的獲利能力及達成目標。而唯有透過主管,對員工關心、照顧與尊重,才能有效激發員工在工作上展現出高績效。因此,本研究之目的在探討異文化管理對轉換型領導與工作績效關係之干擾影響。本研究採立意抽樣(purposive sampling)方式篩選出調查研究對象,調查問卷共計發放600份,回收526份,有效問卷348份,有效回收率為58%。研究結果顯示,轉換型領導對年度保費收入、年度佣金收入與年度承攬件數具有顯著的正向關係。當主管採用轉換型領導,越傾向傾聽、尊重、信任、激勵、鼓勵及關懷時,相隨地員工工作績效的表現將會提升。異文化管理對轉換型領導與工作績效關係具有顯著的干擾效果,亦即在多國籍企業異文化管理,對母公司、子公司以及母子公司間管理與融合文化上,會正向影響轉換型領導與年度保費收入、年度佣金收入與年度承攬件數的關係。
There is a need for an organization to lift the job performance capabilities of its salespersons such that both the lift of profitability and the fulfillment of the organizational goals are possible accordingly. And, that the managements care, look after and respect the employees motivates those employees producing better job performances. Therefore, the goal of this research is to probe how the cross-cultural management interfere the relationships between transformational leadership and job performance. We use purposive sampling approach to screen our subjects; we release 600 copies of questionnaires, among them 526 copies recovered and 348 copies effective, the recover rate is 58%.The research outcomes are listed below: transformational leadership significantly and positively influence the annual premium income, the annual commission income and the annual contract number. That the management implicates transformational leadership and listens, respects, trusts, drives, encourages and cares the employees enhances better job performance. The cross-cultural management significantly interfere the relationships between transformational leadership and job performance, in other words, on the matters of management and cultural integration among their parent companies, subsidiaries and parent and subsidiary companies, the cross-cultural management among multiple nation enterprise positively influence the annual premium income, the annual commission income and the annual contract number.
期刊論文
1.Damanpour, R.(1998)。The Impact of Culture on Management:A Comparison of Japanese versus U. S. Management。Advances in Competitiveness Research,6(1),39-57。  new window
2.林彩梅、葉山彩蘭(2009)。平和文化經營理念與と異文化管理--台灣における日系、美系と英系企業の比較。國際經營‧文化研究,13(2),57-66。  延伸查詢new window
3.Arthu, J. M.(1994)。Effects of human resource system on manufacturing performance and turnover。Academy of Management Journal,37,670-687。  new window
4.LIMRA(1993)。The high-retention agency. Hardford: Life insurance marketing and research association of personal。Selling and Sales Management,4,33-52。  new window
5.Tyler, T. R.、Cremer, D. D.(2005)。Process-based leadership: Fair procedures and reactions to organizational change。The Leadership Quarterly,16,529-545。  new window
6.De Hoogha, Annebel H. B.、Den Hartogb, Deanne N.、Koopmana, Paul L.、Thierryc, Henk、Van den Bergc, Peter T.、Van der Weided, Joost G.、Wilderomd, Celeste P. M.(2005)。Leader motives, charismatic leadership, and subordinates' work attitude in the profit and voluntary sector。The Leadership Quarterly,16(1),17-38。  new window
7.Howell, J. M.、Avolio, B. J.(1993)。Transformational Leadership, Transactional Leadership, Locus of Control, and Support for Innovations: Key Predictors of Consolidated-business-unit Performance。Journal of Applied Psychology,78(6),891-902。  new window
8.Berson, Y.、Avolio, B. J.(2004)。Transformational leadership and the dissemination of organizational goals: A case study of a telecommunication firm。The Leadership Quarterly,15(5),625-646。  new window
9.Campbell, J. P.(1990)。Modeling job performance in a population of jobs。Personnel Psychology,43(2),313-333。  new window
10.Sullivan, J.、Peterson, R. B.(1982)。Factor associated with trust in Japanese-American joint ventures。Management International Review,22(2),30-40。  new window
11.Chen, L. Y.(2004)。Examining the Effect of Organization Culture and Leadership Behaviors on Organizational Commitment, Job Satisfaction, and Job Performance at Small and Middle-sized Firms of Taiwan。Journal of American Academy of Business, Cambridge,5(1/2),432-438。  new window
12.Geringer, J. M.、Hebert, C. A.(1991)。Measuring performance of international joint venture。Journal of International Business Studies,22(2),249-263。  new window
13.Elenkov, D. S.(2002)。Effects of leadership on organizational performance in Russian companies。Journal of Business Research,55(6),467-480。  new window
14.Garnier, G. H.(1982)。Context and decision making autonomy in the foreign affiliates of U.S. multinational corporations。Academy of Management Journal,25(4),893-908。  new window
15.Blumberg, M.、Pringle, C. D.(1982)。The missing opportunity in organizational research: Some implications for a theory of work performance。Academy of Management Review,7(4),560-569。  new window
16.Parry, K. W.、Proctor-Thomson, Sarah B.(2003)。Leadership, Culture and Performance: The Case of the New Zealand Public Sector。Journal of Change Management,3(4),376-399。  new window
17.Brouthers, K. D.(2002)。Institutional Culture and Transaction Cost Influences on Entry Mode Choice and Performance。Journal of International Business Studies,33(2),203-221。  new window
18.Conger, Jay A.、Kanungo, R. N.(1994)。Charismatic leadership in organizations: Perceived behavioral attributes and their measurement。Journal of Organizational Behavior,15(5),439-452。  new window
19.Cartwright, S.、Cooper, C. L.(1993)。The role of culture compatibility in successful organizational marriage。Academy of Management Executive,7(2),57-76。  new window
20.Mackenzie, Scott B.、Podsakoff, Philip M.、Rich, Gregory A.(2001)。Transformational and transactional leadership and salesperson performance。Journal of the Academy of Marketing Science,29(2),115-134。  new window
21.Roth, Kendall、Schweiger, David M.、Morrison, Allen J.(1991)。Global strategy implementation at the business unit level: Operational capabilities and administrative mechanisms。Journal of International Business Studies,22(3),369-402。  new window
學位論文
1.伍晉弘(2006)。領導型態、組織承諾對工作績效影響之研究--以高雄市區公所里幹事為例(碩士論文)。樹德科技大學。  延伸查詢new window
2.劉士豪(2006)。保險業務人員情緒智力與銷售績效關係之研究(碩士論文)。大葉大學。  延伸查詢new window
圖書
1.Schermerhom, J. R.、Hunt, J. G.、Osborn, R. N.(1999)。Managing Organizational Behavior。NY:John Wiley and Sons, Inc。  new window
2.Williams, D.(1994)。Leadership for 22tst century: Life insurance leadership stud。Boston:Hay Group。  new window
3.Stanton, William J.(1975)。Fundamentals of marketing。New York:Mcgrawa-Hill Book Co.。  new window
4.George, J. M.、Jones, G. R.(2002)。Organizational Behavior。Prentice-Hall。  new window
5.Conger, J. A.(1989)。The charismatic leader。San Francisco:Jossey-Bass。  new window
6.Robbins, S. P.、Coulter, M. K.(1999)。Management。Prentice-Hall, Inc.。  new window
7.Torrington, D.(1994)。International human resource management。New York:Prentice-Hall。  new window
8.林彩梅(2003)。多國籍企業論。臺北:五南圖書出版公司。  延伸查詢new window
9.Bass, Bernard M.(1990)。Bass & stogdill's handbook of leadership: Theory, research, and managerial applications。New York:Free Press。  new window
10.Gatewood, R. D.、Field, Hubert S.(1998)。Human Resource Selection。The Dryden Press。  new window
11.林彩梅(2006)。多國籍企業論。台北:五南圖書出版公司。  延伸查詢new window
12.Bass, Bernard M.(1985)。Leadership and Performance Beyond Expectations。Free Press。  new window
13.Yukl, Gary A.(1994)。Leadership in Organizations。Prentice-Hall。  new window
14.Bass, Bernard M.、Avolio, Bernard J.(1994)。Improving organizational effectiveness through transformational leadership。Sage。  new window
15.Bryman, Alan(1992)。Charisma and leadership in organizations。Sage。  new window
其他
1.南山人壽(2009)。合約評量,http://www.nanshanlife.com.tw/。  延伸查詢new window
圖書論文
1.House, R. J.、Shamir, B.(1993)。Toward the integration of transformational, charismatic, and visionary theories。Leadership theory and research perspectives and directions。Orlando, Florida:Academic Press。  new window
2.Borman, Walter C.、Motowidlo, Stephan J.(1993)。Expanding the Criterion Domain to Include Elements of Contextual Performance。Personnel selection in organizations。Jossey-Bass。  new window
 
 
 
 
第一頁 上一頁 下一頁 最後一頁 top
QR Code
QRCODE