Pei Li Pharm is a small- to medium-scale domestic pharmaceutical company focused on the research and production of prescription drugs (generic drugs) covered by the National Health Insurance (NHI) scheme. Because of the NHI’s dominance of the pharmaceutical industry, international pharmaceutical companies enter the Taiwan market with significant capital and outstanding research and development abilities. By contrast, domestic pharmaceutical companies adopt a low-price policy to retain their market share. In this highly competitive industry, the continued growth of Pei Li Pharm, and adoption of an appropriate operating model, is dependent on the chairman’s (Rong-Chang Guo) business intelligence.