:::

詳目顯示

回上一頁
題名:社群網站上訊息轉載意願影響因素之研究
書刊名:資訊管理學報
作者:高浩剛鄭秀芬江長唐楊銘賢 引用關係
作者(外文):Gau, Daniel HoganCheng, Hsiu-fenChiang, Chang-tangYang, Ming-hsien
出版日期:2014
卷期:21:4
頁次:頁365-389
主題關鍵詞:社群網站訊息轉載資訊採納模式主觀規範Information adoption modelIAMMessage forwardingSocial network sitesSocial norm
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(4) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:4
  • 共同引用共同引用:17
  • 點閱點閱:658
社群網站的興起使個人與企業皆能透過它建立關係,經由使用者關係轉載訊 息所耗時間更短、所達範圍更廣。本文旨在研究使用者對訊息的感受及對社群網 站的認同與主觀規範對其轉載訊息意願的影響。本研究藉由文獻探討提出研究模 型及假說:訊息品質與來源可信度會影響訊息有用性;社會認同會影響社群主觀 規範;訊息好玩性、訊息有用性與社群主觀規範會影響轉載意願。本研究採問卷 調查法,在臺灣地區曾透過社群網站轉載訊息的使用者中取得350 份有效樣本, 並以SEM 進行資料分析。統計結果支持各項假說,其中社群主觀規範與訊息有用 性對轉載意願的影響更勝訊息好玩性。研究結果除可作為學術上探討社群媒體轉 載意願之基礎外,更具有實務應用價值。
Purpose-This study aims to discuss whether user’s intention of forwarding a message in the social network sites might be affected by user's feeling, social identity, and social norm. Design/methodology/approach-After reviewing the related literatures, the study proposed a conceptual model that indicates message quality and source credibility may affect message usefulness, and social identity may affect social norm. Meanwhile, message playfulness, message usefulness, and social norm may affect message forwarding intention as well. Then, the study conducted a survey to test the model. Findings-Based on the analysis of 350 valid online questionnaires, the study results show that all the hypotheses are statistically significant and the proposed model is validated.Research limitations/implications-Drawing on IAM and TAM2, the current study offers a practical procedure to explain whether user’s intention of forwarding a message in the social network sites might be affected by user’s feeling, social identity, and social norm. However, the current study was conducted in Taiwan. The non-diverse sample limits broader generalization. It is necessary that this study be further tested in other countries to enable broader generalization. Practical implications-The results of this study indicate that user’s intention of forwarding a message in the social network sites will be affected by user’s feeling, social identity, and social norm. It is therefore essential that enterprises to monitor users’ behavior and do something accordingly while operating their social network sites in marketing practices. Originality/value - The proposed model is suitable not only for academic researchers for further investigation but also for industrial practitioners on marketing online groups.
期刊論文
1.Gangadharbatla, H.(2008)。Facebook me: collective self-esteem, need to belong, and internet self-efficacy as predictors of the i-generation's attitudes toward social networking sites。Journal of interactive advertising,8(2),5-15。  new window
2.Walther, J. B.、Anderson, J. F.、Park, D. W.(1994)。Interpersonal Effects in Computer-mediated Interaction: A Meta Analysis of Social and Antisocial Communication。Communication Research,21(4),460-487。  new window
3.鄭呈皇(2009)。菜鳥業務員兩年滾出百倍人脈。商業周刊,1127,90-92。  延伸查詢new window
4.Chaiken, S.、Eagly, A. H.(1976)。Communication modality as a determinant of message persuasiveness and message comprehensibility。Journal of Personality and Social Psychology,34(4),605-614。  new window
5.Chatterjee, P.(2011)。Drivers of new product recommending and referral behavior at social network sites。International Journal of Advertising,30(1),77-102。  new window
6.Chernev, A.、Hamilton, R.、Gal, D.(2011)。Competing for consumer identity: Limits to self-expression and the perils of lifestyle branding。Journal of Marketing,75(3),66-82。  new window
7.Hoadley, C. M.、Xu, H.、Lee, J. J.、Rosson, M. B.(2009)。Privacy as information access and illusory control: The case of the Facebook news feed privacy outcry。Electronic Commerce Research and Applications,9(1),50-60。  new window
8.Zhao, S.、Grasmuch, S.、Martin, J.(2008)。Identification construction on Facebook: digital empowerment in anchored relationships。Computer in Human Behavior,24,1816-1836。  new window
9.Bhattacherjee, A.、Sanford, C.(2006)。Influence Processes for Information Technology Acceptence: An Elaboration Likelihood Model。MIS Quarterly,30(4),805-825。  new window
10.Acquisti, A.、Gross, R.(2006)。Imagined Communities: Awareness, Information Sharing, and Privacy on the Facebook。Privacy Enhancing Technologies: Lecture Notes in Computer Science,4258,36-58。  new window
11.Moon, J. W.、Kim, Y. G.(2001)。Extending the TAM for World-Wide-Web Context。Information and Management,38(4),217-230。  new window
12.Jin, X.-L.、Cheung, C. M. K.、Lee, M. K. O.、Chen, H.-P.(2009)。How to keep members using the information in a computer-supported social network。Computers in Human Behavior,25(5),1172-1181。  new window
13.Terry, D. J.、Hogg, M. A.(1996)。Group norms and the attitude-behavior relationship: A role for group identification。Personality and Social Psychology Bulletin,22(8),776-793。  new window
14.郭亦伶、曠文琪、蘇鵬元(2009)。140字的威力。商業周刊,1127,79-110。  延伸查詢new window
15.DeLone, W. H.、McLean, E. R.(2004)。Measuring E-commerce Success: A Applying the DeLone and McLean Information Systems Success Model。International Journal of Electronic Commerce,9(1),31-47。  new window
16.Baron, R. M.、Kenny, D. A.(198612)。The Moderator-Mediator Variable Distinction in Social Psychological Research: Conceptual, Strategic, and Statistical Considerations。Journal of Personality and Social Psychology,51(6),1173-1182。  new window
17.Sun, Tao、Youn, Seounm、Wu, Guohua、Kuntaraporn, Mana(2006)。Online word-of-mouth (or mouse): An exploration of its antecedents and consequences。Journal of Computer-Mediated Communication,11(4),1104-1127。  new window
18.Venkatesh, Viswanath、Bala, Hillol(2008)。Technology acceptance model 3 and a research agenda on interventions。Decision Sciences,39(2),273-315。  new window
19.Sheppard, B. H.、Hartwick, J.、Warshaw, P. R.(1988)。The theory of reasoned action: a meta-analysis of past research with recommendations for modifications and future research。Journal of Consumer Research,15(3),325-343。  new window
20.Cheung, C. M. K.、Lee, M. K. O.、Rabjohn, N.(2008)。The impact of electronic word-of-mouth: The adoption of online opinions in online customer communities。Internet Research: Electronic Networking Applications and Policy,18(3),229-247。  new window
21.Bock, G. W.、Zmud, Robert W.、Kim, Y. G.、Lee, J. N.(2005)。Behavioral Intention Formation in Knowledge Sharing: Examining the Role of Extrinsic Motivators, Social-Psychological Force, and Organizational Climate。MIS Quarterly,29(1),87-111。  new window
22.Sharratt, Mark、Usoro, Abel(2003)。Understanding knowledge-sharing in online communities of practice。Electronic Journal on Knowledge Management,1(2),187-196。  new window
23.栗四維、莊友豪(20100700)。虛擬社群成員知識分享意圖探討。資訊管理學報,17(3),181-204。new window  延伸查詢new window
24.Dholakia, Utpal M.、Bagozzi, Richard P.、Pearo, Lisa Klein(2004)。A social influence model of consumer participation in network- and small-group-based virtual communities。International Journal of Research in Marketing,21(3),241-263。  new window
25.Venkatesh, Viswanath、Davis, Fred D.(2000)。A Theoretical Extension of the Technology Acceptance Model: Four Longitudinal Field Studies。Management Science,46(2),186-204。  new window
26.Barnett, L. A.(1991)。Characterizing playfulness: Correlates with individual attributes and personality traits。Play and Culture,4(4),371-393。  new window
27.Belk, R.(2007)。Why not share rather than own?。The ANNALS of the American Academy of Political and Social Science,611(1),126-140。  new window
28.Jarvenpaa, S. L.、Staples, D. S.(2000)。The use of collaborative electronic media for information sharing: An exploratory study of determinants。Journal of Strategic Information Systems,9(2/3),129-154。  new window
29.van der Heijden, Hans(2004)。User acceptance of hedonic information systems。MIS Quarterly,28(4),695-704。  new window
30.Taylor, Shirley、Todd, Peter A.(1995)。Understanding information technology usage: A test of competing models。Information Systems Research,6(2),144-176。  new window
31.Doll, William J.、Torkzadeh, Gholamreza(1988)。The Measurement of End-User Computing Satisfaction。MIS Quarterly,12(2),259-274。  new window
32.徐淑如、林家琪(20100400)。線上品牌社群知覺關鍵多數、知覺價值與忠誠度之研究。資訊管理學報,17(2),175-200。new window  延伸查詢new window
33.DeLone, William H.、McLean, Ephraim R.(1992)。Information Systems Success: The Quest for the Dependent Variable。Information Systems Research,3(1),60-95。  new window
34.Petty, Richard E.、Cacioppo, John T.、Goldman, Rachel(1981)。Personal Involvement as a Determinant of Argument-Based Persuasion。Journal of Personality and Social Psychology,41(5),847-855。  new window
35.Anderson, James C.、Gerbing, David W.(1988)。Structural Equation Modeling in Practice: A Review and Recommended Two-Step Approach。Psychological Bulletin,103(3),411-423。  new window
36.Ridings, Catherine M.、Gefen, David、Arinze, Bay(2002)。Some Antecedents and Effects of Trust in Virtual Communities。Journal of Strategic Information Systems,11(3/4),271-295。  new window
37.Hendriks, P.(1999)。Why share knowledge? The influence of ICT on the motivation for knowledge sharing。Knowledge and process management,6(2),91-100。  new window
38.Fornell, Claes、Larcker, David F.(1981)。Evaluating Structural Equation Models with Unobservable Variables and Measurement Error。Journal of Marketing Research,18(1),39-50。  new window
39.Mathieson, Kieran(1991)。Predicting user intentions: comparing the technology acceptance model with the theory of planned behavior。Information Systems Research,2(3),173-191。  new window
40.Ellison, Nicole B.、Steinfield, Charles、Lampe, Cliff(2007)。The benefits of Facebook 'friends': Social capital and college students' use of online social network sites。Journal of Computer-Mediated Communication,12(4),1143-1168。  new window
41.Boyd, Danah M.、Ellison, Nicole B.(2007)。Social Network Sites: Definition, History, and Scholarship。Journal of Computer-Mediated Communication,13(1),210-230。  new window
42.Davis, Fred D.、Bagozzi, Richard P.、Warshaw, Paul R.(1992)。Extrinsic and Intrinsic Motivation to Use Computers in the Workplace。Journal of Applied Social Psychology,22(14),1111-1132。  new window
43.Karahanna, Elena、Straub, Detmar W.、Chervany, Norman L.(1999)。Information Technology Adoption Across Time: A Cross-Sectional Comparison of Pre-Adoption and Post-Adoption Beliefs。MIS Quarterly,23(2),183-213。  new window
44.Wijnhoven, F.(1998)。Knowledge Logistic in Business Contexts: Analyzing and Diagnosing Knowledge Sharing by Logistic Concepts。Knowledge and Process Management,5(3),143-157。  new window
45.Chu, Shu-Chuan、Kim, Y.(2011)。Determinants of consumer engagement in electronic word-ofmouth (eWOM) in soical networking sites。International Journal of Adverting,30(1),47-75。  new window
46.Davis, Fred D.(1989)。Perceived Usefulness, Perceived Ease of Use, & User Acceptance of Information Technology。MIS Quarterly,13(3),319-340。  new window
47.Sussman, Stephanie Watts、Siegal, Wendy Schneier(2003)。Informational Influence in Organizations: An Integrated Approach to Knowledge Adoption。Information Systems Research,14(1),47-65。  new window
48.Johnny, C. F.、Bolloju, N.(2005)。Explaining the Intentions to Share and Reuse Knowledge in the Context of IT Service Operations。Journal of Knowledge Management,9(6),30-41。  new window
49.Park, J.、Lee, D.、Ahn, J.(2004)。Risk-focused e-commerce adoption model: A cross-country study。Journal of Global Information Technology Management,7(2),6-30。  new window
會議論文
1.張震元、林冠吟(20080516)。影響使用者參與虛擬社群因素之研究。2008管理創新與新願景研討會。新北。  延伸查詢new window
2.Ha, S.、Ahn, J.(2011)。Why are you sharing others' tweets?: The impact of argument quality and source credibility on information sharing behavior。International Conference on Information Systems 2011,(會議日期: 2011/12/04-12/07)。  new window
3.Rosen, P. A.、Sherman, P.(2006)。Hedonic information systems: acceptance of social networking websites。12th Americas Conference on Information Systems,(會議日期: 2006/08/04-2006/08/06)。Acapulco。  new window
4.Zhang, W.、Watts, S.(2003)。Knowledge Adoption in Online Communities of Practice。24th International Conference on Information Systems,(會議日期: 2003/12/15-2003/12/17)。Seattle, Washington。96-109。  new window
5.Dwyer, C.(2007)。Digital relationships in the MySpace generation: results from a qualitative study。The 40th Hawaii International Conference on System Sciences (HICSS 2007),(會議日期: 2007/01/03-01/06)。Waikoloa, Big Island, Hawaii。  new window
學位論文
1.林彥劭(2011)。Plurk社群網路使用者行為之研究(碩士論文)。國立臺灣海洋大學,基隆市。  延伸查詢new window
2.傅珮雯(2011)。Facebook網站上口碑行為之研究(碩士論文)。國立中山大學。  延伸查詢new window
圖書
1.Aaker, J.、Smith, A.(2010)。The Dragonfly Effect: Quick, Effective, and Powerful Ways to Use Social Media to Drive Social Change。San Francisco, CA:Jossey-Bass。  new window
2.林東清(2008)。資訊管理--e化企業的核心競爭能力。台北市:智勝文化。  延伸查詢new window
3.Lieberman, J. N.(1977)。Playfulness: Its relationship to imagination and creativity。New York:Academic Press。  new window
4.Ajzen, I.、Fishbein, M.(1980)。Understanding Attitudes and Predicting Social Behavior。Englewood Cliffs, New Jersey:Prentice-Hall。  new window
5.Hair, J. F.、Anderson, R. E.、Tatham, R. L.、Black, W. C.(1995)。Multivariate data analysis with readings。Upper Saddler River, NJ:Prentice-Hall。  new window
6.Short, John A.、Williams, Ederyn、Christie, Bruce(1976)。The Social Psychology of Telecommunications。John Wiley & Sons。  new window
7.Petty, Richard E.、Cacioppo, John T.(1986)。Communication and Persuasion: Central and Peripheral Route to Attitude Change。New York:Springer-Verlag。  new window
8.Fishbein, Martin、Ajzen, Icek(1975)。Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research。Addison-Wesley Publishing Company。  new window
其他
1.資策會(2013)。2012年6月底止台灣上網人口,http://www.find.org.tw/find/home.aspx?page=many&id=340, 2013/03/24。  new window
2.資策會(2013)。2012年我國家庭寬頻現況與需求調查--個人篇,http://www.find.org.tw/find/home.aspx?page=many&id=345, 2013/03/24。  延伸查詢new window
 
 
 
 
第一頁 上一頁 下一頁 最後一頁 top
:::
無相關著作
 
QR Code
QRCODE