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題名:供應鏈關係對企業短期償債能力之影響
書刊名:管理資訊計算
作者:陳尚武 引用關係陳儷文許英傑 引用關係
作者(外文):Chen, Winfred SunwuChen, Li-wenHsu, Yin-chieh
出版日期:2018
卷期:7:1
頁次:頁61-70
主題關鍵詞:顧客關係供應商關係應收帳款收現天數應付帳款付現天數存貨銷售天數速動比率現金流量比率Customer relationshipSupplier relationshipDays sales outstandingDays payable outstandingDays sales of inventoryQuick ratioCash flow ratio
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(4) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:10
  • 點閱點閱:10
本研嘗試使用應收帳款收現天數及應付帳款付現天數兩項財務變數,來做為顧客關係強度及供應商關係強度的代理變數,探討其強弱程度對企業的存貨銷售天數、速動比率、及現金流量比率等三項重要的短期償債能力是否造成優化或弱化的影響。研究結果顯示,企業的下游顧客關係強度越強,會造成現金流量比率的顯著弱化,卻也的確會如一般預期的使銷貨更為順暢,因而存貨銷售天數會顯著變短。此存貨銷售天數變短的結果單純觀之,固然可喜,惟因為顧客關係強,應收帳款收現天數長,其銷貨暢旺反而助長了應收帳款的膨脹,弱化了現金的流動性。上述正反兩股力量的交互影響或可解釋為何在實證結果中,速動比率雖然變弱卻不顯著的原因了。此外,上游供應商關係的強度越強時,會因為過度的進貨導致存貨銷售天數更長,也會造成如速動比率與現金流量比率兩項短期償債能力指標的顯著弱化。因此,由本研究的結果,清楚地瞭解到,維繫強化供應鏈關係必須有充裕堅強的資金能力為後盾,才有可能在追求強效供應鏈關係這樣的長期競爭能力的同時,亦能兼顧企業的短期資金週轉順暢。
This study aims to employ two financial indicators, days sales outstanding and days payable outstanding, as the proxy variables for customer relationship strength and supplier relationship strength respectively to explore whether these two strengths have impacts on companies' short term liquidity. Our regression analysis findings show that the stronger the customer relationship is, the significantly weaker the cash flow ratio and the significantly shorter the days sales of inventory will be. However, the combined effect of shorter days sales of inventory and longer days sales outstanding results in insignificantly lower quick ratio. On the other hand, our findings also show that the stronger the supplier relationship is, the significantly longer the days sales of inventory will be, due to the excessive purchases. This current liability expanded effect will also inevitably weaken both quick ratio and cash flow ratio. As such, our research findings highlight the crucial role of capital adequacy for companies which pursue stronger customer and supplier relationships to build up their sustainable competitive advantage.
期刊論文
1.Hausman, A.(2001)。Variations in relationship strength and its impact on performance and satisfaction in business relationships。Journal of Business & Industrial Marketing,16(7),600-616。  new window
2.Akerlund, H.(2005)。Fading customer relationships in professional services。Managing Service Quality: An International Journal,15(2),156-171。  new window
3.Balsmeier, P. W.、Voisin, W. J.(1996)。Supply chain management: A time-based strategy。Industrial Management,38(5),24-27。  new window
4.Barnes, J. G.(1997)。Closeness, strength, and satisfaction: Examining the nature of relationships between providers of financial services and their retail customers。Psychology & Marketing,14(8),765-790。  new window
5.Shemwell, Donald J. Jr.、Cronin, J. Joseph Jr.(1995)。Trust and commitment in customer/service-provider relationships: An analysis of differences across service types and between sexes。Journal of Customer Service in Marketing & Management,1(2),65-75。  new window
6.Lambert, D. M.、Emmelhainz, M. A.、Gardner, J. T.(1996)。Developing and implementing supply chain partnerships。The International Journal of Logistics Management,7(2),1-17。  new window
7.Bove, Liliana L.、Johnson, Lester W.(2000)。A customer-service worker relationship model。International Journal of Service Industry Management,11(5),491-511。  new window
8.Gwinner, K. P.、Gremler, D. D.、Bitner, M. J.(1998)。Relational benefits in services industries: the customer's perspective。Journal of the Academy of Marketing Science,26(2),101-114。  new window
9.白凢芸、葉子明(20120600)。供應鏈中影響客戶依賴與顧客承諾因素之研究。經營管理論叢,8(1),21-39。new window  延伸查詢new window
10.Ellram, L. M.(1991)。Supply‐chain management: The industrial organisation perspective。International Journal of Physical Distribution & Logistics Management,21(1),13-22。  new window
11.Ellram, L. M.(1995)。A managerial guideline for the development and implementation of purchasing partnerships。International Journal of Purchasing and Materials Management,31(3),10-16。  new window
12.Garbarino, Ellen、Johnson, Mark S.(1999)。The different roles of satisfaction, trust, and commitment in customer relationships。Journal of Marketing,63(2),70-87。  new window
13.Storbacka, Kaj、Strandvik, Tore、Grönroos, Christian(1994)。Managing customer relationships for profit: The dynamics of relationship quality。International Journal of Service Industry Management,5(5),21-38。  new window
14.Reichheld, Frederick F.、Sasser, W. Earl Jr.(1990)。Zero Defections: Quality Comes to Services。Harvard Business Review,68(5),105-111。  new window
學位論文
1.康嫻莉(2007)。公司治理與財務危機:以舞弊事件之上市櫃公司為例(碩士論文)。國立政治大學。  延伸查詢new window
2.施才憲(2001)。企業應收帳款敏感性分析之研究(碩士論文)。國立中山大學。  延伸查詢new window
圖書
1.LaLonde, B. J.、Cooper, M. C.(1989)。Partnerships in Providing Customer Service: A Third-party Perspective。Oak Brook, IL:Council of Logistics Management。  new window
2.Barbara, M. B.(2000)。Structural equation modeling with AMOS: Basic concepts, applications, and programming。Mahwah, New Jersey:Lawrence Erlbaum Associates, Inc.。  new window
3.盧文隆(2013)。財務報表分析。新北市:華立。  延伸查詢new window
4.謝劍平(2010)。財務報表分析。台北市:智勝。new window  延伸查詢new window
5.Christopher, M.(2012)。Logistics and supply chain management: strategies for reducing costs and improving services。London:Pearsom。  new window
圖書論文
1.Liljander, Veronica、Strandvik, Tore(1995)。The nature of customer relationships in services。Advances in Services Marketing and Management。JAI Press Inc.。  new window
2.Bhagat, S.(2000)。Real options applications in the telecommunications industry。The new investment theory of real options and its implication for telecommunications economics。New York:Springer。  new window
 
 
 
 
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