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Joseph II、Gilmore, James H.(1999)。The experience economy: Work is theater & every business a stage。Boston, MA:Harvard Business Press。 | 3. | Axelrod, K.、Brumberg, B.(1997)。Watch it made in the U.S.A.: A visitor's guide to the companies that make your favorite products。Sante Fe, NM:John Muir Publications。 | 4. | Brumberg, B.、Axelrod, K.(1995)。Watch it made in the USA: A visitor's guide to the companies that make your favorite products。Sante Fe, NM:John Muir Publications。 | 5. | Kotler, Philip、Bowen, John T.、Makens, James C.(2013)。Marketing for hospitality and tourism。Pearson Prentice Hall。 | 6. | Willmott, M.、Nelson, W.(2003)。Complicated lives, sophisticated consumers, intricate lifestyles, simple solution。Chichester:John Wiley & Sons。 | 7. | Hair, Joseph F. Jr.、Anderson, Rolph E.、Tatham, Ronald L.、Black, William C.、Babin, Barry J.(1998)。Multivariate data analysis。Prentice-Hall, Inc.。 | 8. | Aaker, David A.、Equity, M. 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