資料載入處理中...
臺灣人文及社會科學引文索引資料庫系統
:::
網站導覽
國圖首頁
聯絡我們
操作說明
English
行動版
(18.117.186.92)
登入
字型:
**字體大小變更功能,需開啟瀏覽器的JAVASCRIPT,如您的瀏覽器不支援,
IE6請利用鍵盤按住ALT鍵 + V → X → (G)最大(L)較大(M)中(S)較小(A)小,來選擇適合您的文字大小,
如為IE7以上、Firefoxy或Chrome瀏覽器則可利用鍵盤 Ctrl + (+)放大 (-)縮小來改變字型大小。
來源文獻查詢
引文查詢
瀏覽查詢
作者權威檔
引用/點閱統計
我的研究室
資料庫說明
相關網站
來源文獻查詢
/
簡易查詢
/
查詢結果列表
/
詳目列表
:::
詳目顯示
第 1 筆 / 總合 1 筆
/1
頁
來源文獻資料
摘要
外文摘要
引文資料
題名:
誰該成為體驗型產品網絡評論的主角,圖片還是文字?
書刊名:
心理學報
作者:
楊穎
/
朱毅
作者(外文):
Yang, Ying
/
Zhu, Yi
出版日期:
2016
卷期:
2016(8)
頁次:
1026-1036
主題關鍵詞:
圖片評論
;
文字評論
;
購買可行性
;
解釋水平
;
懷舊產品
;
Pictorial reviews
;
Verbal reviews
;
Purchase feasibility
;
Construal level
;
Nostalgia product
原始連結:
連回原系統網址
相關次數:
被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
排除自我引用:0
共同引用:0
點閱:11
圖片、文字是體驗型產品網絡評論的兩種主要形式,但關于兩者對消費者影響的研究結論尚存在分歧。本研究基于解釋水平理論,通過系列實驗揭示了圖片、文字評論在不同購買可行性情境下對消費者產品評價的影響,及產品類型(懷舊/非懷舊)的調節作用。結果表明:(1)購買可行性低情境下的消費者受文字評論的影響更大,而購買可行性高情境下的消費者受圖片評論的影響更大(實驗1a、實驗1b和實驗2);(2)購買懷舊產品時,購買可行性低情境下的消費者仍受文字評論的影響更大,而購買可行性高情境下的消費者受兩類評論的影響無差異;購買非懷舊產品時,購買可行性高情境下的消費者仍受圖片評論的影響更大,而購買可行性低情境下的消費者受兩類評論的影響無差異(實驗3)。本研究表明,當圖片、文字評論與購買可行性在解釋水平上一致時,影響力最大,且懷舊/非懷舊產品類型會調節這種效應。本研究還討論了如何在實際中運用此結論。
以文找文
Both online pictorial and verbal reviews play important roles in consumers’ purchasing decisions. Based on construal level theory(CLT), we studied the effects of pictorial reviews and verbal reviews on consumers’ decision. Words are abstract representations of objects, so verbal reviews are characterized as high construal level; while pictures are concrete representations of objects, pictorial reviews are examples of low construal level. Furthermore, according to CLT, products are represented at a higher construal level by consumers whose purchase feasibility is low, while products are represented at a lower construal level by consumers whose purchase feasibility is high. Thus we hypothesized that consumers whose purchase feasibility is low would be more influenced by verbal reviews, whereas consumers whose purchase feasibility is high would be more influenced by pictorial reviews. In addition, this effect would be moderated by the product types(i.e., nostalgic vs. non nostalgic products). A series of experiments were conducted to test these hypotheses. In Experiment 1a and 1b, reviews of tangible product features were used to study the impact of purchase feasibility and pictorial/verbal reviews on product evaluation. Experiment 1a employed a 2(purchase feasibility: high vs. low) × 2(reviews: pictorial vs. verbal) between-subjects design. Experiment 1b employed the same design as experiment 1a, but used scenarios which were more close to real life purchasing experience. Results of Experiment 1a and 1b showed that when purchase feasibility was low, participants were more likely to be persuaded by verbal reviews, as compared with pictorial reviews. By contrast, when purchase feasibility was high, participants were more likely to be influenced by pictorial reviews than verbal reviews. These results provided evidence for congruency effect between purchase feasibility and reviews forms. In Experiment 2, we studied reviews of intangible product features of hotels, and changed purchase feasibility conditions. Results of Experiment 2 replicated the congruency effect found in Experiment 1 with the reviews of intangible product features. In Experiment 3, we further studied the moderating role of product types(i.e., nostalgic vs. non nostalgic products) in the relationship between purchase feasibility and reviews forms. We adopted a 2(reviews: pictorial vs. verbal) × 2(purchase feasibility: high vs. low) × 2(product type: nostalgic product vs. non-nostalgic product) between-subjects in Experiment 3. Results showed that the congruency effect between purchase feasibility and pictorial/verbal reviews was moderated by product types: when purchasing nostalgia products, consumers whose purchase feasibility was low were more influenced by verbal reviews than by pictorial reviews, but the difference between the two types of reviews was not significant when purchase feasibility was high; when purchasing non-nostalgia products, consumers whose purchase feasibility was high were more influenced by pictorial reviews than by verbal reviews, but the difference between the two types of reviews was not significant when purchase feasibility was low. The current research contributes to the understanding of how pictorial reviews differ from verbal reviews in affecting consumers’ product evaluation. Moreover, our findings also imply that displaying verbal/pictorial online reviews according to consumers’ purchase feasibility would enhance their purchasing intention, and that the effectiveness of marketing strategies with regard to nostalgia/non-nostalgic products is determined by different factors such as purchasing feasibility.
以文找文
期刊論文
1.
Stafford, M. R.(1996)。Tangibility in services advertising: an investigation of verbal versus visual cues。Journal of Advertising,25(3),13-28。
2.
Liberman, Nira、Trope, Yaacov(1998)。The role of feasibility and desirability considerations in near and distant future decisions: A test of temporal construal theory。Journal of Personality and Social Psychology,75(1),5-18。
3.
Liberman, Nira、Sagristano, Michael D.、Trope, Yaacov(2002)。The effect of temporal distance on level of mental construal。Journal of Experimental Social Psychology,38(6),523-534。
4.
Litvin, S. W.、Goldsmith, R. E.、Pan, B.(2008)。Electronic Word-of-mouth in Hospitality and Tourism Management。Tourism Management,29(3),458-468。
5.
Adelaar, T.、Chang, S. S.、Lancendorfer, K. M.、Lee, B.、Morimoto, M.(2003)。Effects of media formats on emotions and impulse buying intent。Journal of Information Technology,18(4),247-266。
6.
Hirschman, E. C.(1986)。The effect of verbal and pictorial advertising stimuli on aesthetic, utilitarian and familiarity perceptions。Journal of Adverting,15(2),27-34。
7.
Ye, Q.、Law, R.、Gu, B.(2009)。The impact of online user reviews on hotel room sales。International Journal of Hospitality Management,28(1),180-182。
8.
Kim, Minjeong、Lennon, S.(2008)。The effects of visual and verbal information on attitudes and purchase intentions in internet shopping。Psychology & Marketing,25(2),146-178。
9.
Childers, Terry L.、Heckler, Susan E.、Houston, Michael J.(1986)。Memory for the Visual and Verbal Components of Print Advertisements。Psychology and Marketing,3(3),137-150。
10.
Trope, Yaacov、Liberman, Nira、Wakslak, Cheryl(2007)。Construal Levels and Psychological Distance: Effects on Representation, Prediction, Evaluation, and Behavior。Journal of Consumer Psychology,17(2),83-95。
11.
Kim, Kyeongheui、Zhang, Meng、Li, Xiuping(2008)。Effects of temporal and social distance on consumer evaluations。Journal of Consumer Research,35(4),706-713。
12.
Lu, J. Y.、Xie, X. F.、Xu, J. Z.(2013)。Desirability or feasibility: Self-other decision-making differences。Personality and Social Psychology Bulletin,39(2),144-155。
13.
徐驚蟄、謝曉非(2011)。解釋水平視角下的自己--他人決策差異。心理學報,43(1),11-20。
延伸查詢
14.
Todorov, A.、Goren, A.、Trope, Y.(2007)。Probability as a psychological distance: Construal and preferences。Journal of Experimental Social Psychology,43(3),473-482。
15.
Stenberg, G.(2006)。Conceptual and perceptual factors in the picture superiority effect。European Journal of Cognitive Psychology,18(6),813-847。
16.
Sojka, J. Z.、Giese, J. L.(2006)。Communicating through pictures and words: Understanding the role of affect and cognition in processing visual and verbal information。Psychology & Marketing,23(12),995-1014。
17.
劉紅豔、李愛梅、王海忠、衛海英(2012)。不同促銷方式對產品購買決策的影響--基於解釋水平理論視角的研究。心理學報,44(8),1100-1113。
延伸查詢
18.
Fujita, K.、Eyal, T.、Chaiken, S.、Trope, Y.、Liberman, N.(2008)。Influencing attitudes toward near and distant objects。Journal of Experimental Social Psychology,44(3),562-572。
19.
Goolkasian, P.(2012)。Research in visual pattern recognition: The enduring legacy of studies from the 1960s。The American Journal of Psychology,125(2),155-163。
20.
Holak, Susan L.、Havlena, William J.、Matveev, Alexei V.(2006)。Exploring nostalgia in Russia: Testing the index of nostalgia-proneness。European Advances in Consumer Research,7,195-200。
21.
金立印(2007)。網絡口碑信息對消費者購買決策的影響:一個實驗研究。經濟管理,29(22),36-42。
延伸查詢
22.
DeLoache, J. S.、Pierroutsakos, S. L.、Uttal, D. H.(2003)。The origins of pictorial competence。Current Directions in Psychological Science,12(4),114-118。
23.
杜偉強、於春玲、趙平(2011)。論壇客觀性與網絡口碑接收者的態度。心理學報,43(8),953-963。
延伸查詢
24.
Eyal, T.、Sagristano, M. D.、Trope, Y.、Liberman, N.、Chaiken, S.(2009)。When values matter: Expressing values in behavioral intentions for the near vs. distant future。Journal of Experimental Social Psychology,45(1),35-43。
25.
Bar, M.(2004)。Visual objects in context。Nature Reviews Neuroscience,5(8),617-629。
26.
Amit, E.、Wakslak, C.、Trope, Y.(2013)。The use of visual and verbal means of communication across psychological distance。Personality & Social Psychology Bulletin,39(1),43-56。
27.
Amit, E.、Algom, D.、Trope, Y.(2009)。Distance-dependent processing of pictures and words。Journal of Experimental Psychology: General,138(3),400-415。
28.
Van Boven, L.、Kane, J.、McGraw, A. P.、Dale, J.(2010)。Feeling close: Emotional intensity reduces perceived psychological distance。Journal of Personality and Social Psychology,98(6),872-885。
29.
Wakslak, Cheryl J.、Trope, Yaacov(2009)。The effect of construal level on subjective probability estimates。Psychological Science,20(1),52-58。
30.
Wakslak, C. J.、Trope, Y.、Liberman, N.、Alony, R.(2006)。Seeing the forest when entry is unlikely: Probability and the mental representation of events。Journal of Experimental Psychology: General,135(4),641-653。
31.
張夢、楊穎、葉作亮(2012)。酒店網絡評論內容特徵對消費者購買意願的影響--基於時間距離和社會距離情景的實驗研究。旅遊學刊,27(11),97-104。
延伸查詢
32.
楊穎、朱毅(2012)。購買可行性與網絡評論信息一致性對產品評價的影響。經濟管理,2012(9),189-199。
延伸查詢
33.
Rust, Roland T.、Lemon, Katherine N.、Zeithaml, Valarie A.(2004)。Return on Marketing: Using Customer Equity to Focus Marketing Strategy。Journal of Marketing,68(1),109-127。
34.
Trope, Yaacov、Liberman, Nira(2003)。Temporal Construal。Psychological Review,110(3),403-421。
35.
Trope, Yaacov、Liberman, Nira(2010)。Construal-level theory of psychological distance。Psychological Review,117(2),440-463。
36.
Ahluwalia, Rohini、Burnkrant, Robert E.、Unnava, H. Rao(2000)。Consumer Response to Negative Publicity: The Moderating Role of Commitment。Journal of Marketing Research,37(2),203-214。
37.
Bickart, Barbara、Schindler, Robert M.(2001)。Internet Forums as Influential Sources of Consumer Information。Journal of Interactive Marketing,15(3),31-40。
38.
Pascal, Vincent J.、Sprott, David E.、Muehling, Darrel D.(2002)。The influence of evoked nostalgia on consumers' responses to advertising: An exploratory study。Journal of Current Issues and Research in Advertising,24(1),39-47。
39.
Mitchell, Andrew A.(1986)。The Effect of Verbal and Visual Components of Advertisements on Brand Attitudes and Attitude toward the Advertisement。Journal of Consumer Research,13(1),12-24。
學位論文
1.
張瑩(2011)。消費者懷舊產品購買行為主要影響因素的實證研究(博士論文)。東華大學,上海。
延伸查詢
推文
當script無法執行時可按︰
推文
推薦
當script無法執行時可按︰
推薦
引用網址
當script無法執行時可按︰
引用網址
引用嵌入語法
當script無法執行時可按︰
引用嵌入語法
轉寄
當script無法執行時可按︰
轉寄
top
:::
相關期刊
相關論文
相關專書
相關著作
熱門點閱
無相關期刊論文
無相關博士論文
無相關書籍
無相關著作
1.
經驗開放性對跨文化管理有效性的作用機制
2.
積極應對還是逃避? 主動性人格對職場排斥與組織公民行為的影響機制
3.
基於QQ空間的社交網站使用對青少年抑鬱的影響:上行社會比較和自尊的序列中介作用
4.
漢語兒童讀詞者的認知特徵及其影響因素
5.
認知重評阻斷條件化恐懼記憶的習得與表達--對恐懼反應的長程抑制作用
6.
基於價值的議程對學習時間分配影響的眼動研究
7.
提取誘發遺忘中的情緒記憶權衡效應
8.
經濟地位和計量地位:社會地位比較對主觀幸福感的影響及其年齡差異
9.
與上司“心有靈犀”會讓你的工作更出色嗎?--追隨原型一致性、工作投入與工作績效
10.
認知控制在工作記憶表徵引導注意中的作用:來自眼動的證據
11.
義符啟動範式下義符的語義和語法激活的時間進程
12.
漢語塞-元-塞音序列語境效應機制探討
13.
個體自信度對雙人決策的影響
14.
個體攻擊性對憤怒表情類別知覺的影響
15.
聲調在漢語音節感知中的作用
QR Code