臺灣人文及社會科學引文索引資料庫系統

:::

詳目顯示

回上一頁
第 1 筆 / 總合 1 筆   第一頁 上一頁 下一頁 最後一頁
/1頁
題名：權力與信任對組織內知識分享意願影響之研究 : 以銀行放款部門主管為例
作者：夏侯欣鵬 引用關係
校院名稱：國立政治大學
系所名稱：企業管理學系
指導教授：司徒達賢
于卓民
學位類別：博士
出版日期：2000
主題關鍵詞：知識分享意願；主管對部屬的信任感；主管合法性權力；主管選擇性權力；部屬中央性權力；部屬選擇性權力
原始連結：連回原系統網址new window
相關次數：
  • 被引用次數被引用次數:期刊(30) 博士論文(14) 專書(0) 專書論文(1)
  • 排除自我引用排除自我引用:30
  • 共同引用共同引用:0
  • 點閱點閱:61
近年各方對探討「知識」(knowledge)的興趣方興未艾。「知識」乃為一種「流量」的概念，即知識可以在知識的擁有者與接受者之間相互交流；對知識擁有者而言，是一種選擇性「推」的過程，對知識接受者為「拉」的過程，當二者平衡時，則產生最適的流量。也就是說，知識擁有者並非完全願意將知識傳授給予知識接受者，即使接受者一味的想學習知識，但若擁有者不願將知識傳授給接受者時，也無濟於事；反之，即使擁有者願意傳授知識給接受者，但接受者沒有任何學習意願時，也無法達到知識學習的目的。學者認為日本企業的成功來自於傳播新知的共識，即將知識在企業內廣泛的分享，供參與者取用；正是這種雙重的內部與外部活動不斷刺激日本企業持續創新，而形成日本企業的競爭優勢。所以，組織宜透過一些機制來激勵員工去吸收外界的知識，並能提昇成員分享知識的意願。因此，對「知識分享意願」課題的深入探討有其相當的重要性。
本研究是在探討組織內知識擁有者個人分享的意願，因此分析單位界定在「個人」。一般而言，從事主管職位者，多半是因為具備多年經驗，並充分了解部門的專業知識，且可以將之傳承與部屬，所以，本研究假設，部門中較具備知識與經驗者為「部門主管」；因此，理論架構建立是以「主管」做為探訪對象，即以部門主管的角色(「知識擁有者」)來探討對部屬(「知識接受者」)知識分享的意願。但因各產業與各部門所涉及的知識迥異、產業特性差別甚鉅，所以在實證上為了降低上述因素的干擾，擬將以「單一產業與部門─銀行業的放款部門」為研究對象。
本研究根據相關理論的探討與實務的觀察，發現影響分享意願的因素應該可以歸整為三種層次來探討；第一層次為個人層次的影響，其次為人際層次的影響，第三層次則為組織層次的影響。依據上述三種層次建立影響知識分享意願的理論架構。
個人層次的影響是認為主管的人格特質決定主管的行為特性與思維方式的特性，因此，影響主管知識分享意願。人際層次的影響則從人際間的「信任」與「權力」的長期互動觀點來探討。若以長期觀點來探討部門主管對部屬的信任感時，發現部門主管對部屬的信任感影響該主管對部屬的知識分享意願，即當信任感越高，則對部屬的知識分享意願越高，進而影響未來知識分享的行為；而該行為則對主管的權力會造成影響，一旦此影響為正面時，即對部門主管有利，則該主管對部屬下一時點的信任感程度會提高；反之，影響為負面時，則主管對部屬下一時點的信任感程度會降低。而部門主管對部屬下一時點的信任感會影響下一時點的知識分享意願。因此就縱斷面的探討，本研究認為影響部門主管知識分享意願的因素可以分由兩部份來加以討論，一為當部門主管考慮是否分享知識予部屬時，該「主管對部屬的信任感」會影響主管對部屬的知識分享意願；另一方面，部門主管在考慮是否分享知識予部屬時，該主管會「預期知識分享後對主管權力的影響」；當部門主管預期知識分享對其權力的影響為正面時，則對部屬知識分享的意願會提昇，反之，當預期對其權力的影響為負面時，則對部屬知識分享的意願會降低。本研究並進一步探討「主管對部屬的信任感」與「預期知識分享後對主管權力的影響」前因變項。組織層次的影響則認為文化藉由影響我們的行為模式而影響我們的工作行為，組織的文化與其組織成員息息相關；其中「組織文化」界定在該部門成員的行為模式與該企業組織可以觀察的制度為主。
本研究以銀行放款部門主管作為研究對象的實證結果發現，雖然人格特質的差異造成個人行為的差異，但行為是由情境所決定，即有時會因為雙方的互動行為，形成行為的差異，故分享性人格特質對知識分享意願的影響效果並不顯著，而主管與部屬互動中所產生的信任感與知識分享對主管在公司地位的影響是形成主管對知識分享意願差異的主要因素，前者之影響程度甚過後者。因此，即使該主管並不具備分享的特質，但因與部屬的互動關係良好，則主管仍願意分享知識予部屬。
因此主管將知識分享予部屬，雖會危及主管在部門中之地位，但當部門主管認為部屬行為一致性越高，該部屬對主管所做所為皆是有利，使得主管越願意對部屬抒發個人情感，則部門主管認為該部屬會對其造成不利影響的機率越低，因此主管願意承擔將知識分享與該部屬後，可能產生的不利影響，所以部門主管越願意將知識分享予該部屬。而影響主管是否信任該部屬的首要條件為該部屬與主管的親近程度，其次，影響主管信任該部屬的條件是對主管絕對的服從、盡力維護主管利益，因為此類型部屬不論在任何情況下，皆會以主管的立場與利益來考量。至於工作能力與工作態度越佳的部屬，則工作績效越佳，能全力以赴完成目標，因此主管可以放心將工作交付與該部屬，所以主管對該部屬信任感高。
影響主管願不願意分享知識予部屬另一考慮因素為知識分享後是否會對主管在組織中的地位有所影響，包括能使主管被部屬認同的程度、使高層主管對部門主管重視的程度或主管被部屬取代的可能性以及是否容易找尋其他替代的部屬。其中，主管最重視的是預期知識分享後，部屬處理事務態度越積極者，則可加速問題的解決，進而越能提昇部門績效，使得該主管越會受到高層人士的重視，越能提昇主管在銀行的地位，即升遷機會增加，則主管越願意分享知識予該部屬。至於組織制度對於主管知識分享意願的影響方面，根據銀行授信部門主管為研究對象的整體影響結果顯示，組織層次的影響效果雖與理論一致，但相較於主管與部屬人際關係對知識分享意願的影響效果，其影響效果並不顯著。
壹、 中文部份
1. 丁虹(民76年)，企業文化與組織承諾之關係研究，政治大學企業管理研究所未出版博士論文，。new window
2. 王嘉琳(民83年)，知識基模對嫉妒情緒中的認知評估的影響，國立台灣大學心理學研究所未出版碩士論文。
3. 李仁芳(民79年)，管理心靈，台北：商略印書館。
4. 花櫻芬(民85年)，高科技事業中技術知識特質與知識資源吸收之研究，國立政治大學科技管理研究所未出版碩士論文。
5. 金耀基(民70年)，「人際關係中人情之分析」，中央研究院國際漢學會議論文集，民族學研究所，頁413-428。(取自楊國樞主編：中國人的心理，台北：桂冠圖書公司，民84年，頁75-108)
6. 林宗鴻(民82年)，組織中領導者內團體之形成，私立輔仁大學應用心理研究所未出版碩士論文。
7. 林宗鴻譯(民88年)，人格心理學，台北：揚智文化事業股份有限公司。(原著： Jerry M. Burger(1993), Personality.)
8. 邵郊(民87年)，生理心理學，台北：五南圖書出版。
9. 河野豐弘(民81)，改造企業文化，彭德中譯，台北：遠流出版社，。
10. 侯勝宗(民84年)，連鎖服務業合作網路中知識移轉與擴散模式之研究，國立政治大學企業管理研究所未出版碩士論文。
11. 崔志剛(民84年)，連鎖體系經營知識移轉之研究─以便利商店為例，國立政治大學企業管理研究所未出版碩士論文。
12. 黃光國(民84年)，「人情與面子：中國人的權力遊戲」，李亦園、楊國樞、文崇一主編：現代化與中國化論集，台北：桂冠圖書公司，頁125-153。(取自楊國樞主編：中國人的心理，台北：桂冠圖書公司，民84年，頁289-312)new window
13. 黃希庭(民87年)，人格心理學，台北：東華書局。
14. 黃宏義譯(民84年)，企業文化，台北：長河出版社。
15. 黃敏萍(民83年)，魅力領導與企業文化之實證研究，東海大學企業管理研究所未出版碩士論文。
16. 黃啟瑞(民85年)，組織成員特性、工作特性、組織文化與變革接受之研究，元智大學管理研究所未出版碩士論文。
17. 黃博聲(民87年)，專業分工、知識管理與創新之關係研究，國立政治大學企業管理研究所未出版碩士論文。
18. 許總雲(民84年)，服務業中知識資源建構與維持策略之研究，輔仁大學管理學研究所未出版碩士論文。
19. 陳介玄、高承恕(民80年)，「台灣企業運作的社會秩序：人情關係與法律」，東海學報，第32期，頁219-232。
20. 陳素慧(民84年)，權力、決策制定與組織效能間之研究---以台灣民營企業為例，國立成功大學企管研究所未出版碩士論文。
21. 陳舜文(民82年)，人際關係與爭議解決程序之選擇：由關係性質之組型探討，國立台灣大學心理學研究所未出版碩士論文。
22. 陳潭(民82年)，人格特質與績效檢驗關係之探討，國立工業技術學院工程技術研究所未出版博士論文。new window
23. 張如蓮(民85年)，高科技事業中創新類型與知識創造之研究，國立政治大學科技管理研究所未出版碩士論文。
24. 張東峰、鄭伯勳譯(民73)，心理學，台北：桂冠圖書公司。
25. 張凱鈞(民87年)，集團企業跨業多角化與知識管理關聯之研究，國立政治大學企業管理研究所未出版碩士論文。
26. 張慧芳(民84年)，領導者與部屬間信任格局的決定要素與行為效果之探討，國立台灣大學心理學研究所未出版碩士論文。
27. 喬健(民71年)，「關係芻議」，楊國樞、文崇一主編：社會及行為科學研究的中國化，台北：中央研究院民族學研究所，頁345-360。(取自楊國樞主編：中國人的心理，台北：桂冠圖書公司，民84年，頁105-120)new window
28. 彭懷真(民78年)，台灣企業業主的關係及其轉變－一個社會學的分析，東海大學社會學研究所未出版博士論文。new window
29. 費孝通(民36/民80年)，鄉土中國、香港：三聯書店。
30. 楊國樞、文崇一、吳聰賢與李亦園(民78年)，社會及行為科學研究法，台北：東華書局。new window
31. 劉家駒(民85年)，由組織與均衡觀點探討職位結構、組織承諾與承諾管理關係之研究，國立政治大學企業管理研究所未出版博士論文。new window
32. 趙蕙鈴(民82年)，「協力生產網路資源交換結構之特質－經濟資源交換的社會網絡化」，近期組織變遷理論之發展研討會論文，台北：中央研究院民族學研究所。new window
33. 熊欣華(民85年)，商業活動中的關係取向：以組織邊緣人員對外的人際互動為例，國立台灣大學心理學研究所未出版碩士論文。
34. 鄭伯壎(民80年)，「家族主義與領導行為」，楊中芳、高尚仁主編：中國人、中國心─人格與社會篇，台北：遠流出版公司，頁365-407.new window
35. 鄭伯壎(民82年)，「組織價值觀與組織承諾、組織公民行為、工作績效的關係」，中華心理學刊研究，第35卷，第3期，頁43-58.
36. 鄭伯壎(民84年)，「差序格局與華人組織行為」，本土心理學研究，第3期，頁142-219.new window
37. 盧偉斯(民85年)，組織學習的理論性探討，國立政治大學公共行政學系博士論文。new window
38. 韓經綸(民82)，組織行為，台北：五南圖書出版公司。(原著：Steers Richard M., Organizational Behavior)。
39. 羅際棠(民86年)，銀行授信與經營，台北：三民書局。
貳、英文部份
1. Anthony, R. N., J. Dearden & N. M. Bedford (1989), Management Control Systems, 6th ed., Homewood, IL. : Richard D. Irwin, INC.
2. Argyris, Chris & Donald A. Schon (1978), Organizational Learning: A Theory of Action Perspective, MA: Addison-Wesley Publications.
3. Bacharach, S. B. & E. J. Lawler (1976), “The Perception of Power,” Social Forces, Vol.54, pp.123-134.
4. Bacharach, S. B. & E. J. Lawler (1980), Power and Politics in Organization, San Francisco, Calif. : Jossey-Bass.
5. Bacharach, S. B. & E. J. Lawler (1981), “Power and Tactics in Bargaining,” Industrial and Labor Relations Review, Vol.34, pp.219-233.
6. Badaracco, Joseph (1991), The Konwledge Link: How Firm Compete through Strategic Alliances, Boston, Mass.: Harvard Business School Press.
7. Bartunek, J. M. (1984), “Changing Interpretive Schemes and Organizational Restructuring: The Example of a Religious Order,” Administrative Science Quarterly, Vol.29, pp.355-372.
8. Beyer, J. M. (1981), Ideologies, Values, and Decision Making in Organizations. In P.C. Nystrom and W.H. Starbuck (eds.), Handbook of Organizational Design, Vol.2, N.Y.: Oxford University Press, pp.166-202.
9. Blackler, F. (1993), “Knowledge and the Theory of Organization: Organization as Activity Systems and the Reforming of Management,” Journal of Management Studies, Vol.30, pp.863-884.
10. Blalock, H. M. (1989), Power and Conflict, Newbury Park, Calif.: Sage Publications.
11. Bonora, E. A. & O. Ravang (1991), “A Strategic Framework for Analyzing Professional Service Firms — Development Strategies for Sustained Performance,” Strategic Management Journal, Vol.9, pp.319-332.
12. Briggs, S. R. & J. M. Cheek (1986), “The Role of Factor Analysis in the Development and Evaluation of Personality Scales,” Journal of Personality, Vol.54, pp.106-148.
13. Brown, J. S., & P. Duguid (1991), “Organizational Learning and Communities-of-Practice: Toward a Unified View of Working, Learning and Innovation,” Organization Science, Vol.2, pp.40-57.
14. Brunsson, N. (1982), “The Irrationality of Action and Action Rationality: Decisions, Ideologies and Organizational Actions,” Journal of Management Studies, Vol.19, pp.29-44.
15. Butler, J. K. (1991), “Toward Understanding and Measuring Conditions of Trust: Evolution of a Conditions of Trust Inventory,” Journal of Management, Vol.17, pp.643-663.
16. Castanias, R. P. (1991), “Managerial Resources and Rents,” Journal of Management, Vol.17, 00.155-171.
17. Chew, W. B., D. Leonard-Barton & R. E. Bohn (1991), “Beating Murphy’s Law,” Sloan Management Review, Spring, pp.5-16.
18. Cohen, M. D. (1991), “Individual Learning and Organization Routine: Emerging Connections,” Organization Science, Vol.2, pp.135-139.
19. Conger, J. A. & R. N. Kanungo (1988), “The Empowerment Process: Integrating Theory and Practice,” Academy of Management Review, Vol.13, pp.471-482.
20. Costa, P. T. & R. R. McCare (1988), “Personality in Adulthood: A Six-year Longitudinal Study of Self-Reports and Spouse Ratings on the NEO Personality Inventory,” Journal of Personality and Social Psychology, Vol.54, pp.853-863.
21. Crozier M. (1964), The Bureaucratic Phenomenon, Chicago, IL.: University of Chicago Press.
22. Cyert, Richard M. & James G. March (1963), A Behavioral Theory of the Firm, Englewood Cliffs, N. J.: Prentice-Hall.
23. Daft, R. L. & K.E. Weick (1984), “Toward a Model of Organization as Interpretation Systems,” Academy of Management Review. Vol.9, pp.284-295.
24. Dansereau, F., Graen, G. & W. J. Haga (1975), “A Vertical Dyad Linkage Approach to Leadership in Formal Organizations,” Organizational Behavior and Human Performance, Vol.13, pp.46-78.
25. Dienesch, R. M. & R. C. Liden (1986), “Leader-Member Exchange Model of Leadership: A Critique and Further Development,” Academy of Management Review, Vol.11, pp.618-634.
26. Dockery, T. M. & D. D. Steiner (1990), “The Role of the Initial Interaction in Leader-Member Exchange,” Group & Organization Studies, Vol.15, pp.395-413.
27. Dretske, F. (1981), Knowledge and the Flow of Information, Cambridge, Mass.: MIT Press.
28. Driscoll, R., K. E. Davis & M. E. Lipetz (1972), “ Parental Interference and Romantic love: The Romeo and Juliet Effect,” Journal of Personality and Social Psychology, Vol.24, pp.1-10.
29. Drucker, P. F. (1993), Post-Capitalist Society, N.Y.: Butterworth Heinemann.
30. Dunbar, R.L.M., J. M. Dotton & W. R. Torbert (1982), “Crossing Mother: Ideological Constraints on Organizational Improvements,” Journal of Management Studies, Vol.19, pp. 91-108.
31. Ducan, R. & Andrew Weiss (1979), "Organizational Learning: Implications for Organizational Design," Research in Organizational Behavior, Vol.1, pp.75-123, Greenwich, CT.: JAI Press.
32. Dutton, J.E., & R.B. Duncan (1987), “The Creation of Momentum for Change Through the Process of Strategic Issue Diagnosis,” Strategic Management Journal, Vol.8, pp. 279-295.
33. Eisenhardt. K. M. (1988), “Agency and Institutional Theory Explanation: The Case or Retail Sales Compensation,” Academy of Management Journal, Vol.3, pp. 488-511.
34. Emerson, R. M. (1962), “Power Dependence Relations,” American Sociological Review, Vol.27, pp.31-41.
35. Eric, W. K. (1994), “Strategic for Transferring Technology to China,” Long Range Planning, Vol.27, pp.98-107.
36. Etheredge, L. S. & J. Short (1983), “Thinking about Government Learning,” Journal of Management Studies, Vol.20, pp.41-57.
37. Fiol, C. M. & M. A. Lyles (1985), “Organizational Learning,” Academy of Management Review, Vol.10, pp.803-813.
38. Ford, R. & C. Johnson (1998), “The Perception of Power: Dependence and Legitimacy in Conflict,” Social Psychology Quarterly”, Vol.61, pp.16-32.
39. French, J. R. & B. H. Raven (1959), “The Base of Social Power,” In D. Cartwright (ed.), Studies in Social Power, An Arbor, MI.: University of Michigan Press.
40. Garvin, David A. (1993), "Building a Learning Organization," Harvard Business Review, Vol.71, pp.78-91.
41. Godkin, L. (1988), “Problems and Practicalities of Technology Transfer: A Survey of the Literature,” International Journal of Technology Management, Vol.3, pp.587-603.
42. Goldberg, L. R. (1990), “An Alternative Description of Personality : The Big Five Factor Structure,” Journal of Personality and Social Psychology, Vol.59, pp.1216-1229.
43. Graen, G. (1976), “Role Making Processes Within Complex Organizations”, In M.D. Duunnete (Ed.), Handbook in Industrial and Organizational Psychology, Chicago, IL. : Rand Mcnally.
44. Graen, C. & J. Cashman (1975), “A. Role Making Model of Leadership in Formal Organizations: A Development Approach,” In J. G. Hunt & L. L. Larson (eds.), Leadership Frontiers. Kent, Ohio: Kent State University Press.
45. Graen, C., M. A. Novak & P. Sommerkamp (1982), “The Effect of Leader-Member Exchange and Job Design on Production and Satisfaction: Testing a Dual Attachment Model,” Organizational Behavior and Human Performance, Vol.30, pp.109-131.
46. Grant, Robert (1997), “ The Knowledge-Based View of the Firm: Implication for Management Practice,” Long Range Planning, Vol.30, pp.450-454.
47. Gujarati, Damodar (1999), Essentials of Econometrics, 2nd ed., N. Y.: McGraw-Hill.
48. Hagen, James M. & Soonkyoo Choe (1998), “Trust in Japanese Interfirm Relations: Institutional Sanctions Matter,” Academy of Management Review, Vol.23, pp.589-600.
49. Hedlund, G. (1994), “ A Model of Knowledge Management and the N-Form Corporation,” Strategic Management Journal, Vol.15, pp.73-90.
50. Helleloid, D. & B. Simonin(1994), “Organizational Learning and A Firm’s Core Compentence,” in Gray Hamel & A. Heene(ed), Competence-Based Competition, N. Y.: John Wiley & Sons, pp.213-240.
51. Hickson, D. J., C. R. Hinning, C. A. Lee, R. E. Schnech & J. M. Pennings (1971), “A Strategic Contingency Theory of Intraorganizational Power,” Administrative Science Quartely, Vol.16.
52. Hinings, C. R., D. J. Hickson, J. M. Pemmings & R. E. Schneck (1974), “Structural Conditions of Intra-Organizational Power,” Administrative Science Quarterly, Vol.14, pp.378-397.
53. Hinkin, T. R. & C. A. Schriesheim (1989), “Development and Application of new Scales to Measure French and Raven’s Base of Social Power,” Journal of Applied Psychology, Vol.74, pp.561-567.
54. Hoffman, M. L. (1975), “Altruistic Behavior and the Parent-Child Relationship,” Journal of Personality and Social Psychology, Vol.31, pp.937-943.
55. Hollander, E. P. & L. R. Offerman (1990), “Power and Leadership in Organization: Relationship in Transition,” American Psychologist, Vol.45, pp.179-189.
56. Holmes , J. G. & , J. K. Rempel (1989), “Trust in Close Relationships,” In C. Hendrick(ed.), Review of Personality and Social Psychology, Vol.10, Newbury Park, Calif. :Sage Publications., pp.187-220.
57. Holtshouse, Dan (1998), “Knowledge Research Issues,” California Management Review, Vol.43, No.3, pp.277-280.
58. Howell, Jane M. & Kathryn E. Hall-Merenda (1999), “ The Ties That Bind: The Impact of Leader-Member Exchange, Transformational and Transactional Leadership , and Distance on Predicting Follower Performance,” Journal of Applied Psychology, Vol.84, pp.680-694.
59. Isenberg. D. J. (1984), “How Senior Managers Think,” Harvard Business Review, November-December, pp.80-90.
60. Jarvenpaa, Sirkka L., Kathleen Knoll & Dorothy E. Leidner (1998), “ Is Anybody Out There? Antecedents of Trust in Global Virtual Teams,” Journal of Management Information Systems, Vol.14, pp.29-64.
61. Johnson, C. & R. Ford (1996), “Dependence Power, Legitimacy, and Tactical Choice,” Social Psychology Quarterly, Vol.59, pp.126-139.
62. Johnson-George, C. & W. Swap (1982), “Measurement of Specific Interpersonal Trust: Construction and Validation of a Scale to Assess Trust in a Specific Other,” Journal of Personality and Social Psychology, Vol.43, pp.95-112.
63. Kassarjian, H. H. (1971), “Personality and Consumer Behavior: A Review,” Journal of Marketing Research, pp.400-420.
64. Keeley, M. Subjective (1997), “Performance Evaluation and Person-Role Conflict Under Conditions of Uncertainty,” Academy of Management Journal, Vol.20, pp.301-314.
65. Kleinmuntz, B. (1967), Personality Measurement: An Introduction, Homewood, IL. :Dorsey.
66. Kogut, B. & U. Zander (1993), “Knowledge of the Firm, Combinative Capabilities, and the Replication of Technology,” Organization Science, Vol.3, pp.383-397.
67. Krogh, G. (1998), “Care in Knowledge Creation,” California Management Review, Vol.40, pp.133-153.
68. Larzelere, R. E. & T. L. Huston (1980), “ The Dyadic Trust Scale: Toward Understanding Interpersonal Trust in Close Relationships,” Journal of Marriage and the Family, Vol.42, pp.1-52.
69. Lee, C. (1985), “Increasing Performance Appraisal Effectiveness: Matching Task Types, Appraisal Process, and Rater Training,” Academy of Management Review, Vol2, pp.322-331.
70. Leonard-Barton, D. (1995), “Core Capabilities and Core Rigidities: A Paradox in Managing New Product Development,” Strategic Management Journal, Vol.13, pp.111-125.
71. Liden, R. C. & G. Graen (1980), “Generalizability of the Vertical Dyad Linkage Model of Leadership,” Academy of Management Journal, Vol.23, pp.451-465.
72. Liden, R. C., S. J. Wayne & D. Stilwell (1993), “A Longitudinal Study on the Early Development of Leader-Member Exchange,” Journal of Applied Psychology, Vol.78, pp.662-674
73. March, James G. & Herbert A. Simon (1958), Organizations, N. Y.: John Wiley & Sons, Inc.
74. Mayer, R. C., J. H. Davis & F. D. Schoorman (1995), “An Integrative Model of Organization Trust,” Academy of Management Review, Vol.20, pp.709-734.
75. McAllister, Daniel J. (1995), “Affect- and Cognition-Based Trust as Foundations for Interpersonal Cooperation in Organization,” Academy of Management Journal, Vol.38, pp.24-59.
76. McClelland, D. C. (1975), “The Two Faces of Power,” Journal of International Affairs, Vol.24, pp.27-47.
77. McCrae, R. R. & P. T. Costa (1987), “Validation of Five-Factor Model of Personality across Instruments and Observers,” Journal of Personality and Social Psychology, Vol.52, pp.81-90.
78. Mehrabian, A. & N. Epstein (1972), “ A Measure of Emotional Empathy,” Journal of Personality, Vol.40, pp.525-543.
79. Mershon, B. & R. L. Gorsuch (1988), “Number of Factors in the Personality Sphere: Does Increase in Factors Increase Predictability of Real-life Criteria?” Journal of Personality and Social Psychology, Vol.55, pp.675-680.
80. Meyer, A. D. (1982), “Adapting to Environmental Jolts,” Administrative Sciences Quarterly, Vol.27, pp.515-537.
81. Mintzberg, H. (1983), Power in and Around Organization, Englewood Cliffs, N. J.: Prentice-Hall.
82. Mischel, W. (1984), “Convergences and Challenges in the Search for Consistency,” American Psychologist, Vol.39, pp.351-364.
83. Mischel, W. & P. K. Mischel (1983), “Some Facets of Consistency: Replies to Epstein, Funder, and Bem,” Psychological Review, Vol.90, pp.394-402.
84. Moore, S. F., L. S. Shaffer, E. L. Pollak & P. Taylor-Lemcke (1987), “The Effect of Interpersonal Trust and Prior Common Problem Experience on Common Management,” Journal of Social Psychology, Vol.127, pp.19-29.
85. Nisbett, R. E. & L. D. Ross (1980), Human Inference: Strategies and Shortcomings of Social Judgement, Englewood Cliffs, N.J.: Prentice-Hall.
86. Noller, P., H. Law & A. L. Comrey (1987), “ Cattle, Comrey, and Eysenck Personality Factors Compared: More Evidence for the Five Robust Factors?” Journal of Personality and Social Psychology, Vol.53, pp.775-782.
87. Nonaka, Ikujiro (1991), “The Knowledge-Creating Company,” Harvard Business Review. November-December, pp. 96-104.
88. Nonaka, Ikujiro (1994), “A Dynamic Theory of Organizational Knowledge Creation,” Organization Science, Vol.15, No.1, 1994.
89. Nonaka, Ikujiro & Hirotaka Takeuchi (1995), The Knowledge-Creating Company, N.Y.: Oxford University Press.
90. Nord, Walter R. (1984), “Development in the Study of Power,” Social Psychology in Organizational Behavior, pp.450.
91. Ouchi, W. A. (1977), “The Relationship between Organizational Structure and Organizational Control,” Administrative Science Quarterly, Vol.22, PP.95-113.
92. Ouchi, W. A. (1979), “ A Conceptual Framework for the Design of Organizational Control Mechanisms,” Management Science, Vol.25, p834.
93. Ouchi, W. A. & Maguire, M. A. (1975), “Organization Control: Two Function,” Administrative Science Quarterly, Vol.20, pp.559-69.
94. Peabody, D. & L. R. Goldberg (1989), “Some Determinants of Factor Structures from Personality-Trait Descriptors,” Journal of Personality and Social Psychology, Vol.37, pp.996-1016.
95. Percy, Paul Matihew (1996), Relationship Between Interpersonal Power and Follower’s: A Leadership Perspective, Unpublished doctoral dissertation, University of Kentucky.
96. Pettrgrew, A. M. (1975), “ Toward a Political Theory of Organizational Intervention”, Human Relations, Vol.28, pp.121-143.
97. Pfeffer J. (1981), Power in Organization, Marshfield, Mass.: Pitman Publications.
98. Pfeffer J. (1982), Organization and Organizational Theory, Marshfield, Mass: Pitman Publications.
99. Pfeffer J. & G. Salancik (1978), The External Control of Organizations: Aresource Dependence Perspective, N. Y.: Haprper & Row.
100. Polanyi, M.(1966), The Tacit Dimension. N. Y.: Anchor Doubleday Books.
101. Prahalad, C. K. & Gray Hamel (1990), “The Core Competence of the Corporation,” Harvard Business Review, Vol.68, pp.79-91.
102. Purser, R. E. & W. A. Pasmore (1992), “Organizing for Learning,” In William A. Pasmore and Richard W. Woodman, Research in Organizational Change and Development, London: JAI Press, pp.37-114.
103. Quinn, J. B. (1992), Intelligent Enterprise: A Knowledge and Service Based Paradigm for Industry. N. Y.: The Free Press.
104. Raven, B. H. (1992), “A Power/Interaction Model of Interpersonal Influence: French and Raven Thirty Years Later,” Journal of Behavior and Personality, vol.7, pp.217-244.
105. Raven, B. H. & A. W. Kruglanski (1975), “Conflict and Power,” In P. C. Swingle(ed.), The Structure of Conflict, N. Y.: Academic Press.
106. Raven, B. H., Joseph Schwarzwald & Meni Koslowsky (1998), “ Conceptualizing and Measuring a Power/ Interaction Model of Interpersonal Influence,” Journal of Applied Social Psychology, Vol.28, pp.307-332.
107. Reed, R. & R. J. DeFillippi (1990), “Causal Ambiguity, Barriers to Imitation, and Sustainable Competitive Advantage,” Academy of Management Review, Vol.15, pp. 88-102.
108. Rempel, J. K., J. G. Holmes & M. P. Zanna (1985), “Trust in Close Relationships,” Journal of Personality and Social Psychology, Vol.49, pp.95-112.
109. Robbins, S. P. (1983), Organizational Behavior: Concepts, Controversies, and Application, Englewood Cliff, N. Y.: Academic Press.
110. Robbins, S. P. (1989), Organizational Behavior, 1st ed. N. J.: Prentice-Hall.
111. Robbins, S. P. (1998), Organizational Behavior, 6th ed. N. J.: Prentice-Hall.
112. Robbins, S. P. (1990), Organizational Theory, N. J.: Prentice-Hall.
113. Rotter, J. B. (1971), “Generalized Expectancies for Interpersonal Trust,” American Psychologist, Vol.13, pp.147-190.
114. Rotter, J. B. (1980), “Interpersonal Trust, Trustworthiness, and Gullibility,” American Psychologist, Vol.35, pp.1-7.
115. Ryle, G. (1975), The Concept of Mind, London: Hutchinson & Co.
116. Sackman, S. A. (1992), “Culture and Subcultures: An Analysis of Organizational Knowledge,” Administrative Sciences Quarterly, Vol.37, pp.140-161.
117. Sathe, Vijay (1985), “How to Decipher and Chang Corporate Culture,” In Ralph H. Kilmann et al. (eds.), Gaining Control of the Corporate Culture, San Francisco, Calif.: Jossey-Bass.
118. Schein, E. H. (1985), “How Culture Forms, Develops, and Change,” In Ralph H. Kilmann et al. (eds.), Gaining Control of the Corporate Culture, San Francisco, Calif.: Jossey-Bass.
119. Schlenker, B. R., B. Helm & J. T. Tedeschi (1973), “ The Effect of Personality and Situational Variables on Behavioral Trust,” Journal of Personality and Social Psychology, Vol.25, pp.419-427.
120. Scoot, C. L. (1980), “Interpersonal Trust: A Comparison of Attitudinal and Situational Factors,” Human Relations, Vol.33, pp.805-812.
121. Senge, Peter (1997), “Sharing Knowledge,” Executive Excellence, pp.17.
122. Sheppard, Blair H. & Dana M. Sherman (1998), “The Grammars of Trust: A Model and General Implication,” Academy of Management Review, Vol.23, pp.422-437.
123. Shrivastsvs, Paul (1983), "A Typology of Organizational Learning Systems," Journal of Management Studies, Vol.20, pp.3-28.
124. Sitkin, S. B. & A. L. Roth (1993), “Explaining the Limited Effectiveness of Legalistic Remedies for Trust/Distrust,” Organization Science. Vol.4, pp.367-392.
125. Simon, Herbert A. (1976), Administrative Behavior, 3rd ed., N. Y.: Free Press.
126. Snyder, W. M. (1996), Organization Learning and Performance : An Exploration of the Linkages between Organization Learning, Knowledge and Performance, Unpublished doctoral dissertation, University of Southern California.
127. Spence, J. T. & R. L. Helmreich (1983), “Achievement-Related Motives and Behaviors,” In J. T. Helmreich (Ed.), Achievement and Achievement Motives: Psychological and Sociological Approaches, San Francisco, Calif.: W. H. Freeman, pp.7-74,.
128. Steers, R. M. & L. W. Porter (1991), Motivation and Work Behavior, 5th ed., N. Y.: McGraw-Hill.
129. Sternberg, R. J., R. K. Wagner, W. W. Williams & J. A. Harvath (1995), “Testing Common Sense,” American Psychologist, Vol.50, pp.912-927.
130. Stevenson, Maura Anne (1997), The Antecedents and Consequences of Interpersonal Trust in Mixed-Motive Dyadic Negotiation, Unpublished doctoral dissertation, The Ohio State University.
131. Tannenbaum, R. (1968), Control in Organizations, N. Y.: McGraw-Hill.
132. Teece, David J., Gary Pisano & Amy Shuen (1997), “Dynamic Capabilities and Strategic Management,” Strategic Management Journal, Vol.18, pp.509-533.
133. Thompson, James D. (1967), Organization in Action, N. Y.: McGraw-Hill.
134. Tjoscold, Dean & I.; Robert Andrew (1992), “Leadership Influence: Goal Interdependence and Power,” The Journal of Social Psychology, Vol.132, pp.39-50.
135. Tushman, M., & E. Romanelli (1985), “Organizational Evolution: A Metamorphosis Model of Convergence and Reorientation,” In L.L. Cummings & B.M. Staw (eds.), Research in Organizational Behavior, Greenwich, CT.: JAI Press, pp.355-389.
136. Walsh, J. P. & G. R. Ungson (1991), “Organizational Memory,” Academy of Management Review, Vol.16, pp.57-91.
137. Wolfe, R. N. & J. A. Kasmer (1988), “Type Versus Trail: Extraversion, Impassivity, Sociability, and Preferences for Cooperative and Competition Activities,” Journal of Personality and Social Psychology, Vol.54, pp.864-871.
 
 
 
 
第一頁 上一頁 下一頁 最後一頁 top
:::
無相關著作
 
無相關點閱
 
QR Code
QRCODE

臺灣人文及社會科學引文索引資料庫

目前上線人數：858（臺灣：857，外國：1） ／ 本年度總使用人次：1908780 ／ 訪客人次（自102年09月）：67705041
國家圖書館著作權聲明 Copyright © 2013 All rights reserved.
本館地址: 100201臺北市中山南路20號． 本館地圖及交通資訊．
總機：(02)23619132．最佳瀏覽解析度為1024x768以上