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題名：績效評核的程序正義之研究--探討受評者正義知覺之前因及影響
作者：羅新興 引用關係
作者(外文)：Shin-Shing Lou
校院名稱：國立臺灣大學
系所名稱：商學研究所
指導教授：戚樹誠
黃國隆
學位類別：博士
出版日期：2000
主題關鍵詞：績效評核；程序正義；評核準則；偏私行為；印象整飾；人際信任；performance appraisal；procedural justice；appraisal criteria；favoritism；impression management；interpersonal trust
原始連結：連回原系統網址new window
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隨著民主法治觀念的逐漸普及，程序正義儼然成為組織成員對管理決策的關注焦點之一。本研究以企業員工的績效評核為研究系絡，探討受評者對績效評核的程序正義知覺之前因及其影響。問卷調查了30家台灣企業的員工，回收有效問卷計324份，資料分析獲得以下研究發現:1.受評者知覺到績效評核準則的有效性(指標具體性、指標攸關性及標準一致性)愈高，則他愈知覺到績效評核的過程具有程序正義。2.受評者知覺到主管在績效評核過程愈表現偏私行為，則他愈不會知覺到績效評核的過程具有程序正義。3.受評者知覺到績效評核的過程愈具有程序正義，則他對績效評核過程的滿意度愈高。4.性別對程序正義知覺與組織承諾的關係具有干擾作用，男性受評者知覺到績效評核過程愈具有程序正義則其組織承諾愈高；就女性受評者而言，其績效評核的程序正義知覺與組織承諾之間並不存在關聯性。本研究並針對研究發現在理論發展上與管理實務上的意涵進行討論。
The increasing acceptance of concepts of democracy and law abidance has fostered attention on the issue of procedural justice by organizational members as one of the key topics of managerial decision making. This study utilizes performance appraisal as research contexts and examines the antecedents and the consequences of ratees’ perceived procedural justice. Employees from 30 Taiwanese companies were sampled. There were 324 effective responses. Results from data analyses showed that: (1) The more a ratee perceived the effectiveness of criteria of performance appraisal (i.e., the concreteness, relevance, and consistency of the indicators), the more he or she perceived procedural justice in the performance appraisal process. (2) The more a ratee perceived his or her supervisor showed favoritism in performance appraisal process, the less he or she perceived procedural justice. (3) The more a ratee perceived procedural justice in performance appraisal process, the more he or she was satisfied in it. (4) Gender showed a moderating effect on the relationship between perceived procedural justice and organizational commitment. The more a male ratee perceived procedural justice in the performance appraisal process, the more he committed to the company. On the other hand, the relationship between perceived procedural justice and organizational commitment for a female ratee was not statistically significant. This study discussed research findings both in terms of theoretical development and of practical management implications.
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臺灣人文及社會科學引文索引資料庫

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