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題名：組織學習診斷模式的發展與驗證
書刊名：商管科技季刊
作者：王思峰 引用關係／鄭尹茹／陳加屏 引用關係／陳於志
作者(外文)：Wang, Sy-feng／Cheng, Yin-ju／Chen, Jia-ping／Chen, E. Y.
出版日期：2002
卷期：3:4
頁次：頁275-301
主題關鍵詞：學習型組織；組織學習；診斷模式；個案研究；Learning organization；Organizational learning；Diagnostic model；Case study
原始連結：連回原系統網址new window
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  • 被引用次數被引用次數:期刊(1) 博士論文(1) 專書(0) 專書論文(0)
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　　　　　學習型組織或組織學習是一組相當抽象而廣泛的建構集合，學界對於組織學習的定義與理論，仍是眾說紛紜，缺乏一致的認同。以變革理論而言，初始啟動議題的選定，對整個導入或變革過程有相當大的影響，企業如何在這一組紛亂、抽象而廣泛的建構集合中，選擇要先處理何種初始議題、採用什麼理論取向、以何種介入模式為依據，實為一個令企業困惑的問題。本研究參酌國內的實踐經驗，發展出「建立學習型組織」與「讓組織能學習」的診斷模式與評鑑工具，並以六家醫院的資料說明此診斷模式，並進行信度與效度的檢驗。研究結果顯示，此二診斷模式具有一定的信度與效度。企業在引入學習組織時，或可藉以自我診斷與分析，一方面辨別出自己企業是否適合採取某類的組織學習類型與介入模式，另一方面則可瞭解若採取某類型下，專案推動的成功機率與速度，以及分析出指導專案未來行動的一些方向。
　　　　　Learning organization and organizational learning are both consisted of a number of complex constructs. Although a variety of organizational learning models were suggested, little consensus was reached. From the organizational change point of view, the selection of initiative issues are essential for success of change process. How to initiate, i.e., the selections of issues, theories, and intervention models is still unclear for companies. In this study, two diagnostic models and methods were developed for the decisions of the adoption of building learning organization and enabling organizational learning. The methods were validated with six hospital cases which were to participate in a learning organization project. The results of data analysis revealed that the proposed methods were reliable and valid. The results suggest that the diagnostic models and methods could serve as self-diagnostic tools for organizations to select theory bases and intervention models of organizational learning initiatives.
Other
1.Schein, E. H.(1996)。Three cultures of management: The key to organizational learning。  new window
期刊論文
1.Goh, S.、Richards, G.(1997)。Benchmarking the Learning Capability of Organizations。European Management Journal，15(5)，575-583。  new window
2.Ellinger, A. D.、Ellinger, A. E.、Yang, B.、Howton, Shelly W.(2002)。The Relationship Between the Learning Organization Concept and Firms' Financial Performance: An Empirical Assessment。Human Resource Development Quarterly，13(1)，5-22。  new window
3.Gephart, M. A.、Marsick, V. T.、Van Buren, M. E.、Spiro, M. S.、Senge, P.(1996)。Learning organizations come alive。Training and Development，50(12)，35-50。  new window
4.Popper, M.、Lipshitz, R.(1998)。Organizational learning mechanisms: A structural and cultural approach to organizational learning。The Journal of Applied Behavioral Science，34(2)，161-180。  new window
5.Redding, J. C.(199708)。Hardwiring the learning organization。Training and Development，51(8)，61-67。  new window
6.Nevis, E. C.、DiBella, A. J.、Gould, J. M.(1995)。Understanding organizations as learning systems。Sloan Management Review，36(2)，73-85。  new window
7.Sterman, J. D.(1989)。Modeling managerial behavior: misperceptions of feedback in a dynamic decision-making environment。Management Science，35(3)，321-399。  new window
8.Popper, M.、Lipshitz, R.(2000)。Organizational learning: mechanisms, culture and feasibility。Management Learning，31(2)，181-196。  new window
9.Dodgson, M.(1993)。Organizational learning: A review of some literatures。Organization Studies，14(3)，375-394。  new window
10.Garvin, David A.(1993)。Building a learning organization。Harvard Business Review，71(4)，78-91。  new window
11.Huber, George P.(1991)。Organizational Learning: The Contributing Processes and the Literatures。Organization Science，2(1)，88-115。  new window
圖書
1.Kotter, J.、邱如美(1995)。企業成功轉型的8 Steps。台北市：天下文化。  延伸查詢new window
2.Schein, E. H.(1999)。The Corporate Culture Survival Guide。San Francisco, CA：Jossey-Bass。  new window
3.Schein, E. H.(1999)。Process consultation revisited: Building the helping relationship。Reading, MA：Addison-Wesley。  new window
4.Sterman, John D.(2000)。Business Dynamics: Systems Thinking and Modeling for a Complex World。Irwin McGraw-Hill。  new window
5.Argyris, Chris、Schon, Donald A.(1978)。Organizational Learning: A Theory of Action Perspective。Addison-Wesley Publishing Company。  new window
6.Yin, Robert K.(1994)。Case study research: Design and methods。Sage Publications。  new window
7.Schein, Edgar H.(1992)。Organizational Culture and Leadership。Jossey-Bass。  new window
其他
1.Mintzberg, Henry(2000)。閔茲柏格談管理。  延伸查詢new window
2.王思峰、蔡靜萍與林于荻(2001)。以系統思考擴充PC模式：臨床取向的個案研究。  延伸查詢new window
3.楊仁壽、王思峰(2002)。組織學習的三種介入模式。  延伸查詢new window
4.Allen, C.(1997)。Evaluating the benefits of learning。  new window
5.Altman, Y. ; Iles, P(1998)。Learning, leadership, teams: Corporate learning and organizational change。  new window
6.Baldwin, T. T. ; Danielson, C. C.(2002)。Invited reaction: Linking learning with financial performance。  new window
7.Benoit, C. A. ; MacKenzie, K. D.(1993)。A model of organizational learning and the diagnostic process supporting it。  new window
8.Cooper, Robert G.(2001)。Winning at New Product: Accelerating the Process from Idea to Launch。  new window
9.Edmonson, A. C.(1996)。Three Faces of Eden: The Persistence of Competing Theories and Multiple Diagnoses in Organizational Intervention research。  new window
10.Gardiner, P.(1999)。Soaring to new heights with learning oriented companies。  new window
11.Gardiner, P. ; Whiting, P.(1997)。Success factors in learning organizations: an empirical study。  new window
12.Harvey, J. B.(1974)。The Abilene Paradox: The Management of Agreement。  new window
13.Iles, P.(1994)。Developing a learning environment: Challenges for theory, research, and practice。  new window
14.Jacobs, R.(1995)。Impressions about the learning organization: Looking to see what is behind the curtain。  new window
15.Leitch, C. ; Harrison, R. ; Burgoyne, J. ; Blantern, C.(1996)。Learning organizations: The measurement of company performance。  new window
16.Lipshitz, R. ; Popper, M.(2000)。Organizational learning in a hospital。  new window
17.Senge, P. M.(1990)。第五項修練：學習型組織的藝術與實務。  延伸查詢new window
18.Senge, P. ; Roberts, C. ; Ross, R. ; Smith, B. ; Roth, G. ; Kleiner, A.(1999)。The Dance of Change。  new window
19.Smith, P. A. C. ; Tosey, P.(1999)。Assessing the learning organization: part 1 - theoretical foundations。  new window
20.Sterman, J. D.(1989)。Misperception of Feedback in Dynamic Decision Making。  new window
圖書論文
1.Miller, W. L.、Crabtree, B. F.(1992)。Primary Care Reseach: A Multimethod Typology and Qualitative Road Moad。Doing Qualitative Research。Newbury, CA：Sage Publication Inc.。  new window
2.Hammond, Kenneth R.、Stewart, Thomas R.、Brehmer, Berndt、Steinmann, Derick O.(1975)。Social Judgment Theory。Human Judgment and Decision Processes。Academic Press。  new window
 
 
 
 
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