According to Social Service Division of the Interior Affair Ministry, Taiwan experienced a major transition in its population structure in the middle of 1980's. It inaugurated a period of rapid growth in aging population. By 1993, the aged have reached 7% of the total population, marking Taiwan as an aging society as defined by the World Health Organization. The aged were projected to reach 20.69% by the year of 2026. An aging population may drive up the needs for Long-Term Care. In response, the past decade has seen a dramatic increase in the provision of Long-Term Care services, including institutional care. For the providers of nursing homes, quality of care entails a promotion of public images, an obtainment of trust by care recipients and their family members, and consequently an increase in service use. The remaining question pertains to how to assure the quality of care. This paper utilized the PZB SERVQUAL model with Fuzzy Delphi Method to build up criteria of measuring the service quality for institution care. It then applied Fuzzy Analytic Hierarchy Process and Similarity Aggregation Method to find the important degree of each criterion, so that there will be an objective, standardized measure to follow up while proceeding service quality planning for the nursing homes.