:::

詳目顯示

回上一頁
題名:Enhancing Quality Tourist Experience in Macau World Heritage Site
書刊名:澳門研究
作者:Cheng, I-manWan, Yim-king
出版日期:2008
卷期:45
頁次:頁83-93
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:0
  • 點閱點閱:20
期刊論文
1.Bonn, M. A.、Joseph-Mathews, Sacha M.、Dai, Mo、Hayes, S.、Cave, J.(2007)。Heritage/cultural attraction atmospherics: creating the right environment for the Heritage/cultural visitor。Journal of Travel Research,45(3),345-354。  new window
2.Poria, Y.、Butler, R.、Airey, D.(2001)。Clarifying Heritage Tourism。Annals of Tourism Research,28(4),1047-1049。  new window
3.Chadee, D. D.、Mattsson, J.(1996)。An empirical assessment of customer satisfaction in tourism。The Service Industries Journal,16(3),305-322。  new window
4.Frochot, I.、Hughes, H.(2000)。Histoqual: The development of a historic houses assessment scale。Tourism Management,21(2),157-167。  new window
5.Cheng, I. M.(2007)。A comparative study of travel behavior of single and multi-destination travelers from mainland China in Macau。China Tourism Research,3(3/4),449-477。  new window
6.Graef e, A. R.、Vaske, J. J.(1987)。A Framewor k f or Managing Quality in the Tourist Experience。Annals of Tourism Research,14,390-404。  new window
7.Laws, E.(1998)。Conceptualizing Visitor Satisfaction Management in Heritage Settings: an Exploratory Blueprinting Analysis of Leeds Castle, Kent。Tourism Management,19(6),545-554。  new window
8.McCartney, G. J.(2005)。Casino as a Tourism Redevelopment Strategy: The Case of Macau。Journal of Macau Gaming Research Association,2,12-19。  new window
9.Kim, Hyounggon、Jamal, Tazim(2007)。Touristic quest for existential authenticity。Annals of Tourism Research,34(1),181-201。  new window
10.Master, H.、Prideaux, B.(2000)。Culture and Vacation Satisfaction: A Study of Taiwanese Tourists in South East Queensland。Tourism Management,21(5),445-449。  new window
11.de Rojas, C.、Camarero, C.(2008)。Visitors' experience, mood and satisfaction in a heritage context: Evidence from an interpretation center。Tourism Management,29(3),525-537。  new window
12.Holbrook, Morris B.、Hirschman, Elizabeth C.(1982)。The experiential aspects of consumptions: consumer fantasies, feelings and fun。Journal of Consumer Research,9(2),132-140。  new window
13.Otto, Julie E.、Ritchie, J. R. Brent(1996)。The service experience in Tourism。Tourism Management,17(3),165-174。  new window
14.Parasuraman, A. P.、Zeithaml, Valarie A.、Berry, Leonard L.(1985)。A Conceptual Model of Service Quality and Its Implication for Future Research。Journal of Marketing,49(4),41-50。  new window
15.Parasuraman, Ananthanarayanan Parsu、Zeithaml, Valarie A.、Berry, Leonard L.(1988)。SERVQUAL: A Multiple-Item Scale for Measuring Consumer Perceptions of Service quality。Journal of Retailing,64(1),12-40。  new window
圖書
1.Timothy, D. J.、Boyd, S. W.(2003)。Heritage Tourism。Harlow, UK:Prentice-Hall。  new window
2.McIntosh, R. W.、Goeldner, C. R.(1984)。Tourism: Principles, Practices, Philosophies。New York:Wiley。  new window
3.Shackley, M.(2001)。Managing Sacred Sites。London:Continuum。  new window
4.Yale, P.(2001)。From Tourist Attractions to Heritage Tourism。Elm:Huntingdon。  new window
5.Oliver, R. L.(1997)。Satisfaction: A Behavioural Perspective on the Consumer。New York:Irwin McGraw-Hill。  new window
6.Fowler, P. J.、Fowler, Peter(1993)。Heritage and Tourism in the Global Village。London:Routledge。  new window
7.Pine, B. J. II、Gilmore, J. H.(1999)。The experience economy: Work is theatre and every business a state。Harvard Business School Press。  new window
其他
1.General Information,http://www.macautourism.gov.mo/english/info_en.phtml, 2007/05/21。  new window
2.Macau World Heritage,http://www.macauheritage.net/mherit/indexE.asp, 2007/02/08。  new window
圖書論文
1.Black, G.(2001)。Whats, Whys. Whos of Concept Design。Quality Issues in Heritage Visitor Attractions。Oxford:Butterworth-Heinemann。  new window
2.Burnett, K. A.(2001)。Heritage, Authenticity. History。Quality Issues in Heritage Visitor Attractions。Oxford:Butterworth-Heinemann。  new window
3.Deery , M. A.、Jago, L. K.(2001)。Managi ng Human Resources。Quality Issues in Heritage Visitor Attractions。Oxford:Butterworth-Heinemann。  new window
4.Frochot, I.(2001)。Measurement of Service Quality。Quality Issues in Heritage Visitor Attractions。Oxford:Butterworth-Heinemann。  new window
5.Huh, J.、Uysal, M.(2003)。Satisfaction with Cultural / Heritage Sites: Virginia Historic Triangle。Current issues and development in hospitality and tourism satisfaction。Binghamton:New York:The Haworth Hospitality Press:The Haworth Hospitality Press。  new window
6.Johns, N.、Hoseason, J.(2001)。The Future: Whi ch Way for Heritage Visitors Attractions。Quality Issues in Heritage Visitor Attractions。Oxford:Butterworth-Heinemann。  new window
7.Page, S.(1997)。Urban Tourism: Analyzing and Evaluating the Tourist Experience。The Touri st Experience: A New Introduction。London:Cassell。  new window
8.Zeppel. H.、Hall, C. M.(1992)。Arts and Heritage Tourism in Special Interest Tourism。Special Interest Tourism。New York:Wiley。  new window
9.Jago, L. K.、Deery, M. A.(2001)。Managing volunteers。Quality issues in heritage visitor attractions。Butterworth-Heinemann。  new window
 
 
 
 
第一頁 上一頁 下一頁 最後一頁 top