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題名:品牌認知、偏好、延伸產品知覺契合度對消費者行為意向之研究:以星巴克為例
書刊名:餐旅暨家政學刊
作者:張自賢林芳儀 引用關係
作者(外文):Chang, Tzu-hsienLin, Fang-yi
出版日期:2010
卷期:7:4
頁次:頁349-371
主題關鍵詞:產品線延伸產品延伸知覺契合度認知偏好行為意向Product line extensionProduct extension perceived fitCognitions and preferencesBehavior intensions
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(2) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:2
  • 共同引用共同引用:12
  • 點閱點閱:112
本研究欲探索:當品牌推出延伸產品時,消費者對母品牌的認知、偏好及與延伸產品與母品牌契合程度上,對消費者所產生的行為意向。研究目的為:(1)消費者對母品牌的認知、偏好是否會影響消費者對延伸產品購買之行為意向;(2)消費者對延伸產品與品牌的知覺契合度認知,是否會影響消費者對延伸產品的購買;(3)分析「品牌認知與品牌偏好」和「產品知覺契合度」的關係,進而探討此兩點因素是如何影響消費者的行為意向。經過四次前測,以確認研究量表之架設。本研究使用大學生樣本,共取得有效問卷403份。結果顯示:消費頻率越高對於延伸產品的接受度越高;此外,消費者認知、偏好及延伸產品知覺契合度,均會對行為意向產生影響。研究建議,企業主可透過產品特徵或相關聯想,強化消費者對於延伸產品與品牌間之契合;此外,持續經營母品牌形象,強化使用者對品牌的喜愛,亦有助於延伸產品之銷售。
This research aimed at discussing the impact of the consumers' cognition, preferences and product extension perceived fit of parent brand on the consumers' purchase intention when there is a brand extension. The purpose of this research is to (1) discuss whether the consumers' cognition and preferences on parent brand have an impact on their purchase intention toward the extended brand (2) discuss whether the consumers' product extension perceived fit has an impact on their purchase intention (3) analyze the relationship between ”brand cognition and preference” and ”product perceived fit” to further study how these two factors affecting the consumers' purchase intention. Further, four pre-tests were conducted before verifying the research framework. The university students were taken as research samples and 403 valid questionnaires were collected. The findings showed that higher purchase frequency is associated with greater acceptance of extended product. Besides, all of the consumers' cognition, preferences and product extension perceived fit have an impact on the consumers' purchase intention. It is recommended that the corporations can enhance the consumers' cognition, preferences and product extension perceived fit through product characteristic or associations. In addition, continuously building the image of parent brand can improve the consumers' brand preference which is very helpful to product sales.
期刊論文
1.Völckner, Franziska、Sattler, Henrik(2007)。Empirical generalizability of consumer evaluations of brand extensions。International Journal of Research in Marketing,24(2),149-162。  new window
2.Bhat, Sobodh、Reddy, Srinivas K.(2001)。The Impact of Parent Brand Attribute Associations and Affect on Brand Extension Evaluation。Journal of Business Research,53(3),111-122。  new window
3.周文賢、楊明璧、賴曉慧(20050600)。品牌形象契合度及產品屬性契合度對消費者購買延伸產品意願之研究。交大管理學報,25(1),97-122。new window  延伸查詢new window
4.Aaker, David A.、Keller, Kevin Lane(1990)。Consumer evaluation of brand extension。Journal of Marketing,54(1),27-41。  new window
5.別蓮蒂(20030400)。產品契合度與品牌特質聯想對品牌延伸效果的影響。管理評論,22(2),87-109。new window  延伸查詢new window
6.Broniarczyk, Susan M.、Alba, Joseph W.(1994)。The importance of the brand in brand extension。Journal of Marketing Research,31(2),214-228。  new window
7.Park, Choong Whan、Milberg, Sandra、Lawson, Robert(1991)。Evaluation of Brand Extensions: The Role of Product Feature Similarity and Brand Concept Consistency。Journal of Consumer Research,18(2),185-193。  new window
8.Park, C. Whan、Jaworski, Bernard J.、MacInnis, Deborah J.(1986)。Strategic Brand Concept-Image Management。Journal of Marketing,50(4),135-145。  new window
圖書
1.Mullen, Brain、Johnson, Craig、游恆山(1996)。消費者行為心理學。臺北:五南。  延伸查詢new window
2.邱皓政(2006)。量化研究與計量分析:SPSS中文視窗版資料分析範例解析。五南。  延伸查詢new window
其他
1.吳政達(2006)。品牌聯想形象、認知契合度、知覺品質對品牌延伸商品購買意願之探討--以台灣連鎖咖啡店為例。  延伸查詢new window
2.吳紀美、黃宜旋(2006)。國際觀光旅館外賣專櫃品牌延伸契合度對消費者行為意向之影響。  延伸查詢new window
3.(2010)。東方線上2010資料庫。  延伸查詢new window
4.(2009)。統一星巴克官方網站。  延伸查詢new window
5.(2009)。經濟部統計處。  延伸查詢new window
6.經濟部商業司(2009)。2009年提升連鎖加盟總部競爭力計畫連鎖加盟產業商業情報資料庫建置(國內報告)。  延伸查詢new window
7.(2008)。American marketing association。  new window
8.Boush, D., & Loken, B.(1991)。A process-tracing study of brand extension。  new window
9.Buil, L., Chernatony, L., & Hem, L.(2009)。Brand extension strategies: perceived fit, brand type, and culture influences。  new window
10.Czellar, S.(2003)。Consumer attitude toward brand extensions: an integrative model and research proposition。  new window
11.Eagel, J., & Blackwell, R., & Miniard, P.(1995)。Consumer Behavior。  new window
12.Fung, K, & Tey, L.(2010)。Searching for boundary conditions for successful brand extensions。  new window
13.Green, P., & Krieger, A.(1987)。A consumer-based approach to designed product line extensions。  new window
14.Kadiyali, V., Vilcassim, N., & Chintagunta, P.(1999)。Product line extensions and competitive market interactions: an empirical analysis。  new window
15.Kim, H., & John, D.(2008)。Consumer response to brand extensions: construal level as moderator of the importance of perceived fit。  new window
16.Klink, R., & Smith, D.(2001)。Threat to the external validity of brand extension research。  new window
17.Kotler, P., & Armstrong, G.(2001)。Principles of marketing。  new window
18.Norton, S.(1987)。The coase theorem and suboptimization in marketing channels。  new window
19.Peterson, R.(2001)。On the use of college students in social science research: insights from a second-order meta-analysis。  new window
20.Smith, D., & Park, C.(1992)。The brand extension on market share and advertising share。  new window
 
 
 
 
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