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題名:金融消費爭議評議決定與法院核可程序之研究
書刊名:政大法學評論
作者:王怡蘋 引用關係
作者(外文):Wang, Yi-ping
出版日期:2014
卷期:138
頁次:頁71-179
主題關鍵詞:金融消費者保護法訴外紛爭解決途徑金融消費爭議金融消費評議調解評議決定法院核可程序公平合理原則司法審查金融消費訴訟替代機制Financial consumer protection actOut-of-court dispute resolutionFinancial disputeFinancial ombudsman schemeMediationOmbudsman's decisionApproval process by courtFair and reasonable doctrineJudicial reviewFinancial alternative dispute resolutionFinancial ADR
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(1) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:1
  • 共同引用共同引用:12
  • 點閱點閱:95
金融消費爭議事件之評議制度,乃於訴訟外由公正第三人循一定之爭議處理程序,依公平合理原則作成判斷,解決當事人間因金融商品或服務所生之民事紛爭。評議決定成立後,金融消費者得依金保法第三十條規定,申請將評議書送法院核可,俾取得與確定判決同一之效力。由於評議決定在個案上容許公平合理之判斷,且同時具有調解建議及準仲裁之性質,就此一特殊制度法院應採取何等密度之審查標準,實務上存在不同看法。本文藉由英國與我國之立法例、爭議處理程序及法院審查案例等比較研究,嘗試為我國法院核可程序之審查界線及操作基準提出具體建議,希能對我國金融消費紛爭解決替代機制之監督與功能促進有所助益。
The Financial Ombudsman’s Scheme is a kind of out-of-court dispute resolution, which is decided by an independent party (ombudsman or a panel of ombudsmen) according to his/her fair and reasonable judgment and due process, to resolve private disputes regarding financial products or services. In order to make the ombudsman’s final decision have the same legal effect and to be enforceable like a judgment made by the court, the applicant (financial consumer) may ask that the decision be sent to court for approval under Article 30 of the Financial Consumer Protection Act. The ombudsman’s fair and reasonable judgment is on a one-off case basis. On one hand, it conveys a recommendation to the financial consumer for consideration; on the other hand, it is legally binding on the respondent (financial business) when the monetary award is no more than the maximum limitation laid by the Financial Ombudsman Institution. For such a concern, different points of view exist about what reviewing intensity should be adopted by the court when approving a financial ombudsman’s decision. By a comparative analysis of relevant regulations, the dispute handling process and judicial review cases between the British and R.O.C., this article introduces some practical standards and suggestions for the court’s operation, with the expectation to make further progress in overseeing and functioning financial alternative dispute resolutions as well.
期刊論文
1.郭大維(20120100)。金融消費爭議解決機制之研究--我國法與英國法之比較。中正財經法學,4,47-86。new window  延伸查詢new window
2.江朝國(20080900)。論我國保險爭議解決制度--以保險申訴調處制度為中心。月旦法學,160,5-18。new window  延伸查詢new window
3.Black, Barbara、Gross, Jill I.(2002)。Making It up as They Go Along: The Role of Law in Securities Arbitration。Cardozo L. Rev.,23,991。  new window
4.Hunter, Nan D.(2006)。Managed Process, Due Care: Structures of Accountability in Health Care。Yale J. Health Pol'y L. & Ethics,6,93。  new window
5.Law, Timothy P.、Starinovich, Jillian L.(2007)。What Is It Worth? A Critical Analysis of Insurance Appraisal。CONN. INS. L J.,13,291。  new window
6.Powell, Karen(2008)。Business Law: What Montana Lawyers Need to Know about FINRA。Mont. L. Rev.,33,31。  new window
7.王志誠(20091200)。金融服務業法草案之評釋--新瓶裝舊酒?。月旦民商法雜誌,26,5-22。  延伸查詢new window
8.林育廷(20090800)。從雷曼事件之處理檢視我國金融消費爭議之解決機制。全國律師,13(8),45-59。  延伸查詢new window
9.姜世明(2013)。法院對於金融消費評議中心評議決定之核可程序。月旦法學教室,130,21-23。  延伸查詢new window
10.林育廷(20111200)。新金融爭端的有效解決--替代性金融爭端解決機制之過去、現在與未來。月旦法學,199,26-40。new window  延伸查詢new window
研究報告
1.建業法律事務所(2009)。保險申訴制度檢討及改進之研究報告。  延伸查詢new window
2.恆業法律事務所(2009)。研擬「金融消費者保護法」草案期末報告。  延伸查詢new window
3.恆業法律事務所(2008)。研擬整合「金融消費者保護法」相關法令之可行性評估期末報告書。  延伸查詢new window
學位論文
1.楊麗萍(201108)。建立單一金融消費爭議處理機制之法制研究(碩士論文)。國立政治大學。  延伸查詢new window
2.莊靜宜(1998)。我國保險爭議處理制度之研究(碩士論文)。國立政治大學。  延伸查詢new window
3.鄭珮玟(2012)。論金融消費爭議處理機制之相關法律問題--以歐盟境內相關制度為參考(碩士論文)。政治大學。  延伸查詢new window
4.鄭惠敏(2011)。從英國制度檢視我國金融消費爭議處理制度(碩士論文)。臺灣大學。  延伸查詢new window
5.蔡佳真(2007)。英國金融服務公評人制度之研究--兼比較我國金融申訴制度(碩士論文)。國立政治大學。  延伸查詢new window
圖書
1.王文宇、林仁光、林繼恆、林國全、詹庭禎、王志誠、康文彥(2012)。金融法。  延伸查詢new window
2.姜世明(2013)。民事訴訟法基礎論。  延伸查詢new window
3.連志清(2013)。金融消費者保護法與評議案例解析。財團法人台灣金融研訓院。  延伸查詢new window
4.陳國華、李珮瑄、卓家立、徐慧敏、金玉瑩(2012)。金融消費者保護法解析。  延伸查詢new window
5.劉春堂(1991)。建立我國保險理賠糾紛申訴制度。  延伸查詢new window
6.Blair, Michael C.(2000)。Blackstone's Guide to the Financial Services and Markets Act 2000。  new window
7.Cummins, Christopher(2007)。Practitioner's Guide to Mortgage Regulation。  new window
8.James, Rhoda(1997)。Private Ombudsmen and Public Law。  new window
9.Kempson, Elaine、Collard, Sharon、Moore, Nick(2004)。Fair and reasonable: an assessment of the Financial Ombudsman Service。  new window
10.Russen, Jonathan(2006)。Financial Services: Authorisation, Supervision and Enforcement. A Litigator's Guide。  new window
11.Samuel, Adam(2005)。Consumer Complaints and Compensation-A Guide for the Financial Services Market。  new window
12.Summer, Judith(2010)。Insurance Law and the Financial Ombudsman Service。  new window
13.楊建華、鄭傑夫(2012)。民事訴訟法要論。  延伸查詢new window
14.姜世明(2012)。民事訴訟法。新學林出版股份有限公司。  延伸查詢new window
15.陳榮宗、林慶苗(2010)。民事訴訟法。三民出版社。  延伸查詢new window
16.林繼恆(20120000)。金融消費者保護法之理論與實務。臺北:新學林。new window  延伸查詢new window
其他
1.Thomas, David,Frizon, Francis(2012)。Resolving disputes between consumers and financial businesses: Fundamentals for a financial ombudsman--A practical guide based on experience in western Europe。  new window
圖書論文
1.沈冠伶(2012)。示範訴訟契約之研究。訴訟權保障與裁判外紛爭處理。元照出版有限公司。  延伸查詢new window
2.沈冠伶(2012)。台灣之裁判外紛爭處理制度(ADR)現況與發展--以法院之調解制度為中心。跨世紀兩岸民事程序法學之新視野。元照。  延伸查詢new window
3.Bennett, Richard C.(2003)。Use and Purpose。INSURING Real Property § 30.01。  new window
4.James, Rhoda、Morris, Philip(2003)。The New Financial Ombudsman Service in the United Kingdom: Has the Second Generation Got It Right?。INTERNATIONAL Perspectives on Consumers' Access to Justice。  new window
 
 
 
 
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