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B.(1955)。A study of normative and informational social influences upon individual judgment。The Journal of Abnormal and Social Psychology,51(3),629-636。 | 會議論文1. | Lehrer, C.、Constantiou, I.、Hess, T.(2011)。Examining the determinants of mobile location-based services' continuance。The Thirty Second International Conference on Information Systems。Shanghai。 | 2. | Sarwat, M.、Eldawy, A.、Mokbel, M. F.、Riedl, J.(2013)。PLUTUS: Leveraging location-based social networks to recommend potential customers to venues。The 14th International Conference on Mobile Data Management。Washington, DC。 | 圖書1. | Schmenner, R. W.(1995)。Service operations management。Englewood Cliffs, New Jersey:Prentice Hall。 | 2. | Lovelock, C. H.、Wirtz, J.(2010)。Services Marketing: People, Technology, Strategy。NJ:Prentice Hall。 | 3. | Berry, L. L.、Parasuraman, A.(2004)。Marketing Services: Competing Through Quality。New York, NY:Simon and Schuster。 | 4. | Hanson, W. 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