期刊論文1. | Wieseke, Jan、Ahearne, Michael、Lam, Son K.、Van Dick, Rolf(2009)。The Role of Leaders in Internal Marketing。Journal of Marketing,73(2),123-145。 |
2. | Teng, C. C.、Barrows, C. W.(2009)。Service orientation: Antecedents, outcomes, and implications for hospitality research and practice。The Service Industries Journal,29(10),1413-1435。 |
3. | 蔡明達(20080400)。健身產業體驗行銷之發展與應用。大專體育,95,110-115。 延伸查詢 |
4. | Kelemen, M.、Papasolomou-Doukakis, I.(2004)。Can culture be changed? a study of internal marketing。The Service Industries Journal,24(5),121-135。 |
5. | 黃美珠、陳美燕(20081200)。從人力資源管理觀點探討公立體育場之服務競爭優勢。大專體育,99,128-135。 延伸查詢 |
6. | Wright, T. A.、Cropanzano, R.(2004)。The role of psychological well-being in job performance: A fresh look at an age-old quest。Organizational Dynamics,33(4),338-351。 |
7. | Shaw, Jason D.、Duffy, Michelle K.、Johnson, Jonathan L.、Lockhart, Daniel E.(2005)。Turnover, Social Capital Losses, and Performance。Academy of Management Journal,48(4),594-606。 |
8. | 劉怡秀、潘偉華、鍾志強(20050600)。運動健身俱樂部之運動指導員休閒參與、職場生涯發展與工作倦怠之研究。大專體育學刊,7(2),11-24。 延伸查詢 |
9. | Tsaur, S. H.、Tang, Y. Y.(2012)。Job stress and well-being of female employees in hospitality: The role of regulatory leisure coping styles。International Journal of Hospitality Management,31(4),1038-1044。 |
10. | 王月貞(20030700)。老師,您累了嗎?--從退休潮看教師職業倦怠。師友月刊,433,51-53。 延伸查詢 |
11. | Kim, W. G.、Leong, J. K.、Lee, Y. K.(2005)。Effect of Service Orientation on Job Satisfaction, Organizational Commitment, and Intention of Leaving in a Casual Dining Chain Restaurant。International Journal of Hospitality Management,24(2),171-193。 |
12. | 溫玲玉、蔡明達(20111200)。健身俱樂部內部行銷對服務導向組織公民行為之影響--內部機制觀點。觀光休閒學報,17(3),435-458。 延伸查詢 |
13. | Longbottom, D.、Osseo-Asare, A. E. Jr.、Chourides, P.、Murphy, W. D.(2006)。Real quality: Does the future of TQM depend on internal marketing?。Total Quality Management and Business Excellence,17(6),709-732。 |
14. | Foreman, Susan K.、Money, Arthur H.(1995)。Internal marketing: Concepts, measurement and application。Journal of Marketing Management,11(8),755-768。 |
15. | MacIntosh, E. W.、Doherty, A.(2010)。The influence of organizational culture on job satisfaction and intention to leave。Sport Management Review,13(2),106-117。 |
16. | Arnett, D. B.、Laverie, D. A.、McLane, C.(2002)。Using job satisfaction and pride as internal-marketing tools。Cornell Hotel and Restaurant Administration Quarterly,43(2),87-96。 |
17. | 劉嘉豪、張育瑞、郭勝正、劉志鈺(20120600)。淺談運動健身俱樂部之發展策略。休閒保健期刊,7,179-186。 延伸查詢 |
18. | Bettencourt, Lance A.、Gwinner, Kevin P.、Meuter, Matthew L.(2001)。A comparison of attitude, personality, and knowledge predictors of service-oriented organizational citizenship behaviors。Journal of Applied Psychology,86(1),29-41。 |
19. | 黃品全(20050600)。內部行銷及其對餐旅服務人員的影響 : 從組織中自我肯定與顧客導向的觀點。觀光研究學報,11(2),89-112。 延伸查詢 |
20. | Diener, Edward(1984)。Subjective well-being。Psychological Bulletin,95(3),542-575。 |
21. | Seligman, Martin E. P.、Csikszentmihalyi, Mihaly(2000)。Positive psychology: An introduction。American Psychologist,55(1),5-14。 |
22. | 游士正、謝羽青、陳屏妤(20120800)。健身俱樂部在不同市場區隔下人力資源管理之差異比較。休閒運動期刊,11,115-126。 延伸查詢 |
23. | Chiu, W.、Kwag, M. S.、Bae, J. S.(2015)。Customers as partial employees: The influences of satisfaction and commitment on customer citizenship behavior in fitness centers。Journal of Physical Education and Sport,15(4),627-633。 |
24. | Huang, M.、Chen, M. Y.(2013)。Internal marketing, customer orientation, and organizational commitment: Moderating effects of work status。Psychological Reports,113(1),180-198。 |
25. | Ren, W.(2009)。A Research on the Subject Well-being of Regional College Students。International Journal of Psychological Studies,1,51-54。 |
26. | Vasconcelos, F. A.(2008)。Broadening even more the internal marketing concept。European Journal of Marketing,42(11/12),1246-1264。 |
27. | Woo, B.、Chelladurai, P.(2012)。Dynamics of perceived support and work attitudes: The case of fitness club employees。Human Resource Management Research,2(1),6-18。 |
28. | Wright, T. A.、Huang, C. C.(2012)。The many benefits of employee well-being in organizational research。Journal of Organizational Behavior,33(8),1188-1192。 |
29. | 陸洛(19980100)。中國人幸福感之內涵、測量及相關因素探討。國家科學委員會研究彙刊. 人文及社會科學,8(1),115-137。 延伸查詢 |
30. | 林文郎(2006)。臺灣休閒俱樂部概況。運動管理,11,2-12。 延伸查詢 |
31. | 林惠彥、陸洛、吳珮瑀、吳婉瑜(20121200)。快樂的員工更有生產力嗎?組織支持與工作態度之雙重影響。中華心理學刊,54(4),451-469。 延伸查詢 |
32. | 謝琇玲、林惠敏、謝佳儒(20160600)。工作價值觀對組織公民行為之影響--社會認定理論觀點。勞資關係論叢,18(1),35-61。 延伸查詢 |
33. | 周逸衡、黃毓瑩、陳華寧、楊俊明(20060600)。情緒類別及等待發生時點對等待時間知覺的影響。中山管理評論,14(2),487-516+313。 延伸查詢 |
34. | Maslach, Christina、Jackson, Susan E.(1981)。The Measurement of Experienced Burnout。Journal of Organizational Behavior,2(2),99-113。 |
35. | 林秋慧(2006)。休閒健身產業員工組織承諾、工作滿意對顧客知覺服務品質之影響。運動管理,11,65-73。 延伸查詢 |