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題名:以內部行銷觀點探討運動健身俱樂部員工服務導向、主觀幸福感和工作滿意
書刊名:中華體育季刊
作者:鍾承坤黃美珠
作者(外文):Chung, Cheng-kungHuang, Mei-ju
出版日期:2020
卷期:34:2=133
頁次:頁99-108
主題關鍵詞:內部行銷服務導向主觀幸福感工作滿意Internal marketingService orientationSubjective well-beingJob satisfaction
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:102
  • 點閱點閱:5
期刊論文
1.Wieseke, Jan、Ahearne, Michael、Lam, Son K.、Van Dick, Rolf(2009)。The Role of Leaders in Internal Marketing。Journal of Marketing,73(2),123-145。  new window
2.Teng, C. C.、Barrows, C. W.(2009)。Service orientation: Antecedents, outcomes, and implications for hospitality research and practice。The Service Industries Journal,29(10),1413-1435。  new window
3.蔡明達(20080400)。健身產業體驗行銷之發展與應用。大專體育,95,110-115。new window  延伸查詢new window
4.Kelemen, M.、Papasolomou-Doukakis, I.(2004)。Can culture be changed? a study of internal marketing。The Service Industries Journal,24(5),121-135。  new window
5.黃美珠、陳美燕(20081200)。從人力資源管理觀點探討公立體育場之服務競爭優勢。大專體育,99,128-135。new window  延伸查詢new window
6.Wright, T. A.、Cropanzano, R.(2004)。The role of psychological well-being in job performance: A fresh look at an age-old quest。Organizational Dynamics,33(4),338-351。  new window
7.Shaw, Jason D.、Duffy, Michelle K.、Johnson, Jonathan L.、Lockhart, Daniel E.(2005)。Turnover, Social Capital Losses, and Performance。Academy of Management Journal,48(4),594-606。  new window
8.劉怡秀、潘偉華、鍾志強(20050600)。運動健身俱樂部之運動指導員休閒參與、職場生涯發展與工作倦怠之研究。大專體育學刊,7(2),11-24。new window  延伸查詢new window
9.Tsaur, S. H.、Tang, Y. Y.(2012)。Job stress and well-being of female employees in hospitality: The role of regulatory leisure coping styles。International Journal of Hospitality Management,31(4),1038-1044。  new window
10.王月貞(20030700)。老師,您累了嗎?--從退休潮看教師職業倦怠。師友月刊,433,51-53。  延伸查詢new window
11.Kim, W. G.、Leong, J. K.、Lee, Y. K.(2005)。Effect of Service Orientation on Job Satisfaction, Organizational Commitment, and Intention of Leaving in a Casual Dining Chain Restaurant。International Journal of Hospitality Management,24(2),171-193。  new window
12.溫玲玉、蔡明達(20111200)。健身俱樂部內部行銷對服務導向組織公民行為之影響--內部機制觀點。觀光休閒學報,17(3),435-458。new window  延伸查詢new window
13.Longbottom, D.、Osseo-Asare, A. E. Jr.、Chourides, P.、Murphy, W. D.(2006)。Real quality: Does the future of TQM depend on internal marketing?。Total Quality Management and Business Excellence,17(6),709-732。  new window
14.Foreman, Susan K.、Money, Arthur H.(1995)。Internal marketing: Concepts, measurement and application。Journal of Marketing Management,11(8),755-768。  new window
15.MacIntosh, E. W.、Doherty, A.(2010)。The influence of organizational culture on job satisfaction and intention to leave。Sport Management Review,13(2),106-117。  new window
16.Arnett, D. B.、Laverie, D. A.、McLane, C.(2002)。Using job satisfaction and pride as internal-marketing tools。Cornell Hotel and Restaurant Administration Quarterly,43(2),87-96。  new window
17.劉嘉豪、張育瑞、郭勝正、劉志鈺(20120600)。淺談運動健身俱樂部之發展策略。休閒保健期刊,7,179-186。new window  延伸查詢new window
18.Bettencourt, Lance A.、Gwinner, Kevin P.、Meuter, Matthew L.(2001)。A comparison of attitude, personality, and knowledge predictors of service-oriented organizational citizenship behaviors。Journal of Applied Psychology,86(1),29-41。  new window
19.黃品全(20050600)。內部行銷及其對餐旅服務人員的影響 : 從組織中自我肯定與顧客導向的觀點。觀光研究學報,11(2),89-112。new window  延伸查詢new window
20.Diener, Edward(1984)。Subjective well-being。Psychological Bulletin,95(3),542-575。  new window
21.Seligman, Martin E. P.、Csikszentmihalyi, Mihaly(2000)。Positive psychology: An introduction。American Psychologist,55(1),5-14。  new window
22.游士正、謝羽青、陳屏妤(20120800)。健身俱樂部在不同市場區隔下人力資源管理之差異比較。休閒運動期刊,11,115-126。  延伸查詢new window
23.Chiu, W.、Kwag, M. S.、Bae, J. S.(2015)。Customers as partial employees: The influences of satisfaction and commitment on customer citizenship behavior in fitness centers。Journal of Physical Education and Sport,15(4),627-633。  new window
24.Huang, M.、Chen, M. Y.(2013)。Internal marketing, customer orientation, and organizational commitment: Moderating effects of work status。Psychological Reports,113(1),180-198。  new window
25.Ren, W.(2009)。A Research on the Subject Well-being of Regional College Students。International Journal of Psychological Studies,1,51-54。  new window
26.Vasconcelos, F. A.(2008)。Broadening even more the internal marketing concept。European Journal of Marketing,42(11/12),1246-1264。  new window
27.Woo, B.、Chelladurai, P.(2012)。Dynamics of perceived support and work attitudes: The case of fitness club employees。Human Resource Management Research,2(1),6-18。  new window
28.Wright, T. A.、Huang, C. C.(2012)。The many benefits of employee well-being in organizational research。Journal of Organizational Behavior,33(8),1188-1192。  new window
29.陸洛(19980100)。中國人幸福感之內涵、測量及相關因素探討。國家科學委員會研究彙刊. 人文及社會科學,8(1),115-137。  延伸查詢new window
30.林文郎(2006)。臺灣休閒俱樂部概況。運動管理,11,2-12。  延伸查詢new window
31.林惠彥、陸洛、吳珮瑀、吳婉瑜(20121200)。快樂的員工更有生產力嗎?組織支持與工作態度之雙重影響。中華心理學刊,54(4),451-469。new window  延伸查詢new window
32.謝琇玲、林惠敏、謝佳儒(20160600)。工作價值觀對組織公民行為之影響--社會認定理論觀點。勞資關係論叢,18(1),35-61。  延伸查詢new window
33.周逸衡、黃毓瑩、陳華寧、楊俊明(20060600)。情緒類別及等待發生時點對等待時間知覺的影響。中山管理評論,14(2),487-516+313。new window  延伸查詢new window
34.Maslach, Christina、Jackson, Susan E.(1981)。The Measurement of Experienced Burnout。Journal of Organizational Behavior,2(2),99-113。  new window
35.林秋慧(2006)。休閒健身產業員工組織承諾、工作滿意對顧客知覺服務品質之影響。運動管理,11,65-73。  延伸查詢new window
會議論文
1.郭仁宗、李豪(2010)。臺灣運動健身俱樂部之整合性研究。2010年第三屆運動科學暨休閒遊憩管理學術研討會。國立屏東教育大學。165-185。  延伸查詢new window
圖書
1.呂銀益、范智明、官文炎、李麗瓊、徐揚、徐宇文(2013)。運動俱樂部經營管理。台中市:華格那出版社。  延伸查詢new window
2.Mowen, J. C.(2000)。The 3M model of motivation and personality: Theory and empirical applications to consumer behavior。Kluwer Academic Press。  new window
其他
1.行政院主計處(2016)。為何需編算國民幸福指數,與GDP有何不同?,http://happyindex.dgbas.gov.tw/qa.htm?y=201506。  延伸查詢new window
2.財政部資料中心(2019)。營利事業家數及銷售額--第7次修訂,http://web02.mof.gov.tw/njswww/WebProxy.aspx?sys=210&kind=21&type=1&funid=i0507&rdm=ffffffff。  延伸查詢new window
圖書論文
1.Judge, T. A.、Klinger, R.(2008)。Job satisfaction: Subjective well-being at work。The science of subjective well-being。New York:Guilford Publications。  new window
 
 
 
 
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