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題名:白蘭氏健康博物館參觀品質、滿意度與參觀效益之關係--以遊客特性為干擾變數
書刊名:數據分析
作者:李君如
作者(外文):Li, Chun-ju
出版日期:2013
卷期:8:1
頁次:頁85-108
主題關鍵詞:觀光工廠滿意度忠誠度結構方程模型Factory tourSatisfactionLoyaltyStructural equation modeling
原始連結:連回原系統網址new window
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  • 被引用次數被引用次數:期刊(0) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:0
  • 共同引用共同引用:45
  • 點閱點閱:1
期刊論文
1.Mosahab, R.、Mahamad, O.、Ramayah, T.(2010)。Service quality, customer satisfaction and loyalty: A test of mediation。International Business Research,3(4),321-344。  new window
2.李君如、林筱淇(20100500)。觀光工廠屬性、顧客價值、滿意度與忠誠度關係之研究--以白蘭氏健康博物館為例。休閒與遊憩研究,4(1),113-155。new window  延伸查詢new window
3.Lee, Sangjae、Jeon, Sungil、Kim, Doyoung(2011)。The impact of tour quality and tourist satisfaction on tourist loyalty: The case of Chinese tourists in Korea。Tourism Management,32(5),1115-1124。  new window
4.Karatepe, O. M.(2011)。Service quality, customer satisfaction and loyalty: the moderating role of gender。Journal of Business Economics & Management,12(2),278-300。  new window
5.李君如(20121200)。白蘭氏健康博物館遊客參觀品質、滿意度與參觀效益之模式建構與驗證。品質學報,19(6),541-563。new window  延伸查詢new window
6.Mägi, Anne W.(2003)。Share of Wallet in Retailing: The Effects of Customer Satisfaction, Loyalty Cards and Shopper Characteristics。Journal of Retailing,79(2),97-106。  new window
7.Alonso, A. D.、O'Neill, M. A.、Kim, K.(2010)。In search of authenticity: A case examination of the transformation of Alabama's Langdale Cotton Mill into an industrial heritage tourism attraction。Journal of Heritage Tourism,5(1),33-48。  new window
8.Mitchell, Mark A.、Mitchell, Sheila J.(2001)。Consumer experience tourism in the nonprofit and public sectors。Journal of Nonprofit & Public Sector Marketing,9(3),21-27。  new window
9.Žabkar, V.、Brenčič, M. M.、Dmitrović, T.(2010)。Modelling perceived quality, visitor satisfaction and behavioural intentions at the destination level。Tourism Management,31(4),537-546。  new window
10.Loureiro, S. M. C.、González, F. J. M.(2008)。The importance of quality, satisfaction, trust and image in relation to rural tourist loyalty。Journal of Travel and Tourism Marketing,25(2),117-136。  new window
11.Hospers, G. Jan(2002)。Industrial Heritage Tourism and Regional Restructuring in the European Union。European Planning Studies,10(3),397-404。  new window
12.Homburg, C.、Giering, A.(2001)。Personal characteristics as moderators of the relationship between customer satisfaction and loyalty: An empirical analysis。Psychology & Marketing,18(1),43-66。  new window
13.Millán, Ángel、Esteban, Águeda(2004)。Development of a Multiple-item Scale for Measuring Customer Satisfaction in Travel Agencies Services。Tourism Management,25(5),533-546。  new window
14.Edwards, J. A.、Llurdes, J. C.(1996)。Mines and Quarries: Industrial Heritage Tourism。Annals of Tourism Research,23(2),341-363。  new window
15.Shoemaker, Stowe、Lewis, Robert C.(1999)。Customer Loyalty: The Future of Hospitality Marketing。International Journal of Hospitality Management,18(4),345-370。  new window
16.Westbrook, Robert A.(1980)。Intrapersonal Affective Influences on Consumer Satisfaction with Products。Journal of Consumer Research,7(1),49-54。  new window
17.李君如、陳俞伶(20090300)。觀光吸引力、服務品質、知覺價值、顧客滿意度及忠誠度關係之研究--以白蘭氏觀光工廠為例。顧客滿意學刊,5(1),93-119。new window  延伸查詢new window
18.Neal, William D.(1999)。Satisfaction is Nice, but Value Drives Loyalty。Marketing Research,11(1),20-23。  new window
19.Grønholdt, Lars、Martensen, Anne、Kristensen, Kai(2000)。The Relationship between Customer Satisfaction and Loyalty: Cross-industry Differences。Total Quality Management,11(4-6),509-514。  new window
20.Lee, J.、Graefe, A. R.、Burns, R. C.(2004)。Service Quality, Satisfaction, and Behavioral Intention among Forest Visitors。Journal of Travel & Tourism Marketing,17(1),73-82。  new window
21.Kim, M. K.、Park, M. C.、Jeong, D. H.(2004)。The effects of customer satisfaction and switching barrier on customer loyalty in Korean mobile telecommunication services。Telecommunications Policy,28(2),145-159。  new window
22.Mohammad, B.、Som, A.(2010)。Industrial mining tourism activities。Anatolia: An International Journal of Tourism and Hospitality Research,21(2),379-383。  new window
23.Mittal, Vikas、Kamakura, Wagner A.(2001)。Satisfaction, Repurchase Intent, and Repurchase Behavior: Investigating the Moderating Effect of Customer Characteristics。Journal of Marketing Research,38(1),131-142。  new window
24.Fornell, Claes(1992)。A national customer satisfaction barometer: The Swedish experience。Journal of Marketing,56(1),6-21。  new window
25.Olsen, Svein Ottar(2002)。Comparative Evaluation and the Relationship between Quality, Satisfaction, and Repurchase Loyalty。Journal of the Academy of Marketing Science,30(3),240-249。  new window
26.Rust, Roland T.、Zahorik, Anthony J.(1993)。Customer Satisfaction, Customer Retention, and Market Share。Journal of Retailing,69(2),193-215。  new window
27.Hu, Li-tze、Bentler, Peter M.(1999)。Cutoff criteria for fit indexes in covariance structure analysis: Conventional criteria versus new alternatives。Structural Equation Modeling: A Multidisciplinary Journal,6(1),1-55。  new window
28.Cronin, J. Joseph Jr.、Taylor, Steven A.(1992)。Measuring Service Quality: A Reexamination and Extension。Journal of Marketing,56(3),55-68。  new window
29.Yoon, Yooshik、Uysal, Muzaffer(2005)。An Examination of the Effects of Motivation and Satisfaction on Destination Loyalty: a structural model。Tourism Management,26(1),45-56。  new window
30.Anderson, Eugene W.、Fornell, Claes、Lehmann, Donald R.(1994)。Customer satisfaction, market share, and profitability: Findings from Sweden。Journal of Marketing,58(3),53-66。  new window
會議論文
1.李君如(2007)。邁向觀光工廠之發展策略。台中:靜宜大學。  延伸查詢new window
2.Czepiel, J. A.、Rosenberg, L. J.、Akerele, A.(1975)。Perspectives on consumer satisfaction119-123。  new window
學位論文
1.Petrick, J. F.(1999)。An examination of the relationship between golf travelers' satisfaction, perceived value and loyalty and their intentions to revisit(博士論文)。Clemson University,Clemson, SC。  new window
圖書
1.Zeithaml, Valarie A.、Binter, Mary Jo(1996)。Service Marketing。McGraw-Hill。  new window
2.Byrne, B. M.(1998)。Structural equation model with LISREL, PRELIS, and SIMPLIS: basic concepts, applications, and programming。NJ:Lawrence Erlbaum Associates, Inc.。  new window
3.Schumacker, R. E.、Lomax, R. G.(2004)。A beginner's guide to structural equation modeling。Taylor & Francis。  new window
4.Page, S. J.、Brunt, P.、Busby, G.、Connell, J.(2006)。Tourism: A Morden Synthesis。London:Thomson。  new window
5.Oliver, Richard L.(1997)。Satisfaction: A behavioral perspective on the consumer。Irwin/McGraw-Hill。  new window
圖書論文
1.李君如(2008)。工廠悠遊.設計想像。觀光工廠新玩味。經濟部工業局/中部辦公室。  延伸查詢new window
 
 
 
 
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