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吳明隆、涂金堂（2008）。SPSS與統計應用分析。台北：五南。
邱皓政（2008）。潛在類別模式：原理與技術。台北：五南。
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溫福星（2009)。階層線性模式：原理、方法與應用。台北：雙葉。
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張基成、陳哲緯（2012）。企業應用線上社群推廣內部行銷對組織公民行為展現之影響：線上社群參與程度的調節作用。人力資源管理學報，3，23-50。二、外文部分
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