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| 2. | John E. Tropman、John L. Erlich、Jack Rothman(1995)。Tactics and Techniques of Community Intervention。Itasca, Illinois：Peacock Publishers。  |
| 3. | Louise Johnson(1995)。Social Work Practice, A Generalist Approach。Boston：Allyn and Bacon。 |
| 4. | Charles Zastrow(1996)。Social Work and Social Welfare。Pacific Grove。 |
| 5. | Rino I. Patti(1983)。Social Welfare Administration。Englewood Cliffs。 |
| 6. | John M. Daley、Ann Weaver Nichols(1985)。Initiating Change in Organizations and Communities。Monterey, CA.。 |
| 7. | Rino J. Patti(1983)。Social Welfare Administration, Managing Social Programs in A Development Context。Englewood Cliffs, JerNew sey。 |
| 8. | Naomi I. Brill(1990)。Working with People, The Helping Process。New York。 |