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T.、Carroll, G. R.(1995)。An Introduction to Organizational Ecology。Organizations in Industry Strategy。New York, NY。 | 24. | Henry, G.、Wedel, K.、Czypinski, K.(1996)。Quality Oklahoma and the Oklahoma Department of Human Services。Total Quality Management in Human Service Organizations。N. Y.。 | 25. | Linowes, D. F.(1988)。Privatization: Toward More Effective Government, report of the President's Commission on Privatization。Privatization: Toward More Effective Government, report of the President's Commission on Privatization。Chicago, IL/ Urbana。 | 26. | United Way of America(1996)。Measuring Program Outcomes: A practical approach。Arlington, Va.:United Way of America。 | 27. | Wolf, C. J.(1988)。Markets or Governments: Choosing between Imperfect Alternative。Markets or Governments: Choosing between Imperfect Alternative。London, UK。 | 其他1. | Franck, E.,Leitsinger, M.(2000)。System Failure,NY。 | 圖書論文1. | Kramer, R. 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