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題名:工作滿意、組織公平與組織公民行為關係之研究
書刊名:文大商管學報
作者:楊濱燦 引用關係謝庭華
作者(外文):Yang, Bin-tsannHsieh, Ting-hua
出版日期:2003
卷期:8:1
頁次:頁39-54
主題關鍵詞:工作滿意組織公平組織公民行為Job satisfactionOrganizational justiceOrganizational citizenship behavior
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(3) 博士論文(1) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:3
  • 共同引用共同引用:0
  • 點閱點閱:26
本研究之主旨係針對工作滿意與組織公平二變項對組織公民行為之相對影響效果進行探討。透過台北地區百貨公司銷售專櫃之銷售服務人員及其資深櫃長之312份配對問卷進行分析。研究結果顯示,工作滿意變項對於利於他人之公民行為具有單獨的解釋能力,而組織公平變項則對利於他人之公民行為並沒有單獨的解釋力;且工作滿意比起組織公平而言,對於利於他人之公民行為具有較強的相對效果存在。此外,在利於組織之公民行為的解釋上,工作滿意變項對於利於組織之公民行為具有單獨的解釋能力,而組織公平變項則沒有;且工作滿意比起組織公平而言,對於利於組織之公民行為具有較強的相對效果存在。
The purpose of this present study was to examine the relative effects of job satisfaction and organizational justice on organizational citizenship behavior. Three hundred and twelve matched data from salespeople and supervisors of department stores in Taipei was analyzed to explore the research problem. Results indicated that the effects of both job satisfaction and organizational justice on OCBI was significant, but the relative effect of job satisfaction was stronger than organizational justice. On the other hand, the effect of job satisfaction on OCBO was significant, but the effect of organizational justice on OCBO was not.
期刊論文
1.Alotaibi, A. G.(2001)。Antecedents of organizational citizenship behavior: A study of public personnel in Kuwait。Public Personnel Management,30(3),363-376。  new window
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12.Latham, Gary P.、Skarlicki, Daniel P.(1996)。Increasing citizenship behavior within a labor union: A test of organizational justice theory。Journal of Applied Psychology,81(2),161-169。  new window
13.Moorman, Robert H.、Niehoff, Brian P.、Organ, Dennis W.(1993)。Treating employees fairly and organizational citizenship behavior: Sorting the effects of job satisfaction, organizational commitment, and procedural justice。Employee responsibilities and rights journal,6(3),209-225。  new window
14.Netemeyer, R. G.、Boles, J. S.、Mckee, D. O.、McMurrian, R.(1997)。An Investigation into the Antecedents of Organizational Citizenship Behaviors in a Personal Selling Context。Journal of Marketing,61(1),85-99。  new window
15.Niehoff, B. P.、Moorman, R. H.(1993)。Justice as a mediator of the relationship between methods of monitoring and organization citizenship behavior。Academy of Management Journal,36(3),527-556。  new window
16.Kidwell, R. E. Jr.、Mossholder, K. W.、Bennett, N.(1997)。Cohesiveness and Organizational Citizenship Behavior: A Multilevel Analysis Using Work Groups and Individuals。Journal of Management,23(6),775-793。  new window
17.Morrison, E. W.(1994)。Role definitions and organizational citizenship behavior: the importance of the employee's perspective。Academy of Management Journal,37(6),1543-1568。  new window
18.Yılmaz, D.、Kılıçoğlu, G.(2013)。Resistance to change and ways of reducing resistance in educational organizations。European Journal of Research on Education,1(1),14-21。  new window
19.Bettencourt, Lance A.、Gwinner, Kevin P.、Meuter, Matthew L.(2001)。A comparison of attitude, personality, and knowledge predictors of service-oriented organizational citizenship behaviors。Journal of Applied Psychology,86(1),29-41。  new window
20.Bateman, Thomas S.、Organ, Dennis W.(1983)。Job Satisfaction and the Good Soldier: The Relationship between Affect and Employee "Citizenship"。Academy of Management Journal,26(4),587-595。  new window
21.Folger, R.、Konovsky, M. A.(1989)。Effects of Procedural and Distributive Justice on Reactions to Pay Raise Decisions。Academy of Management Journal,32(1),115-130。  new window
22.Podsakoff, Philip M.、MacKenzie, S. B.、Paine, J. B.、Bachrach, D. G.(2000)。Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research。Journal of Management,26(3),513-563。  new window
23.Podsakoff, Philip M.、MacKenzie, Scott B.(1994)。Organizational citizenship behaviors and sales unit effectiveness。Journal of Marketing Research,31(3),351-363。  new window
24.Smith, C. Ann、Organ, Dennis W.、Near, Janet P.(1983)。Organizational citizenship behavior: Its nature and antecedents。Journal of Applied Psychology,68(4),653-663。  new window
25.Tansky, J. W.(1993)。Justice and Organizational Citizenship Behavior: What Is the Relationship?。Employee Responsibilities & Rights Journal,6(3),195-207。  new window
26.Katz, Daniel(1964)。The Motivational Basis of Organizational Behavior。Behavioral Science,9(2),131-146。  new window
27.Pillai, Rajnandini、Schriesheim, Chester A.、Williams, Eric S.(1999)。Fairness perceptions and trust as mediators for transformational and transactional leadership: A two-sample study。Journal of Management,25(6),897-933。  new window
28.Farh, Jiing-Lih、Podsakoff, Philip M.、Organ, Dennis W.(1990)。Accounting for Organizational Citizenship Behavior: Leader Fairness and Task Scope versus Satisfaction。Journal of Management,16(4),705-721。  new window
29.Moorman, Robert H.(1991)。Relationship between organizational justice and organizational citizenship behaviors: Do fairness perceptions influence employee citizenship?。Journal of Applied Psychology,76(6),845-855。  new window
30.Konovsky, Mary A.、Pugh, S. Douglas(1994)。Citizenship behavior and social exchange。The Academy of Management Journal,37(3),656-669。  new window
31.Williams, S.、Pitre, R.、Zainuba, M.(2002)。Justice and organizational citizenship behavior intentions: Fair rewards versus fair treatment。The Journal of Social Psychology,142(1),33-44。  new window
32.Organ, Dennis W.(1977)。A reappraisal and reinterpretation of the satisfaction-causes-performance hypothesis。Academy of Management Review,2(1),46-53。  new window
33.Organ, Dennis W.、Konovsky, Mary A.(1989)。Cognitive Versus Affective Determinants of Organizational Citizenship Behavior。Journal of Applied Psychology,74(1),157-164。  new window
34.Farh, Jiing-Lih、Earley, P. Christopher、Lin, Shu-Chi(1997)。Impetus for Action: A Cultural Analysis of Justice and Organizational Citizenship Behavior in Chinese Society。Administrative Science Quarterly,42(3),421-444。  new window
35.Ryan, John J.(2001)。Moral reasoning as a determinant of organizational citizenship behavior: A study in the public accounting profession。Journal of Business Ethics,33(3),233-244。  new window
會議論文
1.Bies, R. J.(1986)。Identifying principles of interactional justice: The case of corporate recruiting. Moving Beyond Equity Theory: New Directions in Research on Justice in Organizations。Academy of Management Best Papers Proceedings。Chicago, Illinois。  new window
圖書
1.Weiss, D. J.、Dawis, R. V.、England, G. W.、Lofquist, L. H.(1967)。Manual for the Minnesota Satisfaction Questionnaire。Minneapolis:Industrial Relations Center, University of Minnesota。  new window
2.Katz, Daniel、Kahn, Robert L. Jr.(1966)。The Social Psychology of Organizations。John Wiley & Sons, Inc.。  new window
3.Organ, Dennis W.(1988)。Organizational Citizenship Behavior: The Good Soldier Syndrome。Lexington Press。  new window
 
 
 
 
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