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題名:94學年度UBA主場運動觀眾消費頻率、觀賞動機與滿意度之關係研究
書刊名:臺灣體育運動管理學報
作者:彭小惠 引用關係
作者(外文):Pemg, Hsiao-hwei
出版日期:2008
卷期:6
頁次:頁99-116
主題關鍵詞:主場運動觀眾運動消費者觀賞動機滿意度籃球UBAHome gameSport spectatorSport consumerMotivationSatisfactionBasketball
原始連結:連回原系統網址new window
相關次數:
  • 被引用次數被引用次數:期刊(16) 博士論文(0) 專書(0) 專書論文(0)
  • 排除自我引用排除自我引用:14
  • 共同引用共同引用:102
  • 點閱點閱:116
目的:瞭解94學年度UBA主場運動觀眾的背景與來源,以及分析UBA主場運動觀眾的消費頻率、未來消費頻率、動機與滿意度之相關。方法:以立意取樣選取甲一級8強複、決賽主場球隊出賽的4個場次,共計發放620份問卷,回收率為94%。根據調查資料,以描述統計、獨立樣本t考驗、單因子變異數分析、皮爾森積差相關及史皮爾曼等級相關進行統計分析。結果:結果發現:UBA主場運動觀眾大部分是學生、女性多於男性觀眾、月收入在1萬元以下、多為大專院校教育程度,且平均年齡為19.58歲,有7成左右的受試者在本球季已觀賞過6場以下的UBA比賽。其次,北體主場觀眾在所有統計顯示有差異的觀賞動機上都顯著地較文化主場觀眾來得高。第三,以性別為主的t考驗滿意度分析顯示,總共12題的觀賞動機有3題達到顯著差異(p<.05)。第四,滿意度與動機因素具有顯著的正相關(r=.436, p<.01)。第五,UBA觀眾觀賞比賽的意願是呈現向上爬升的趨勢。結論:女性運動觀眾是未來值得觀察與開拓的潛在消費族群,女性觀眾在球員的球技與表現、出賽球隊整體形象以及對球賽精彩刺激的程度上均表達較高的滿意程度。建議後續研究繼續探討其它面向,例如忠誠度、涉入程度、品牌價值、品牌形象以及運動消費再購行為等進行檢測,以釐清運動消費行為的脈絡,所得資料也可供運動行銷在策略規劃上的參考依據。
Purposes: The purposes of the study were to identify the sport spectators at UBA Division I level and to analyze the relationship among the frequency of sport consumption, frequency of future sport consumption, motivation, and satisfaction of these sport spectators. Methods: The subjects who were at the selected home games were chosen for the study. Of the 620 questionnaires delivered, 584 were returned, making the response rate of 94%. The research instrument was modified from Peng’s study (2005). Descriptive statistics, T test, one way ANOVA, the Pearson product moment correlation coefficient, and Spearman rank order correlation coefficient were utilized for data analyses. Results: The results were summarized as follows: 1. Descriptive statistics for UBA sport spectators 2. There were significant differences between home game schools, and between male and female sport spectators in motivational determinants. The home game sport spectators at Taipei Physical Education College had higher motivation than those at Chinese Culture University. 3. There were significant differences between male and female subjects in satisfaction. 4. There was a significant relationship between motivation and satisfaction (r=.436, p<.01)。 5. The UBA home game sport spectators showed that their interest for attending UBA games is getting higher. Conclusions: There is a great market potential in female sport spectators in the near future. Based on the results, it is recommended that future studies should continue to explore other motivational determinants and satisfaction factors, such as customer loyalty, involvement level, brand equity, and consumer behavior, ought to be included to cross-examine the relationship among them. The data collected from the related studies would help to clarify the path of sport consumer behaviors.
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29.Funk, D. C.、Ridinger, L. L.、Moorman, A. M.(2003)。Understanding consumer support: Extending the Sport Interest Inventory (SII) to examine individual differences among women's professional sport consumers。Sport Management Review,6(1),1-31。  new window
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學位論文
1.DeSchriver, T. D.(1996)。Factors affecting spectator attendance at division II football games(博士論文)。University of Northern Colorado,Greeley。  new window
2.賴昇宏(2006)。大專籃球聯賽現場觀眾滿意度、涉入程度與品牌權益之相關研究(碩士論文)。國立臺南大學。  延伸查詢new window
3.趙政諭(2000)。公營與公辦民營職棒球場現場觀眾顧客滿意度之比較研究--以台北市立棒球場、台南市立棒球場為例(碩士論文)。國立臺灣師範大學。  延伸查詢new window
4.余錦芳(2002)。顧客滿意與品牌忠誠度之相關研究(碩士論文)。國立高雄第一科技大學。  延伸查詢new window
5.吳政謀(2005)。運動健身俱樂部參與行為、服務品質、滿意度與忠誠度之研究--以奔放主題運動館為例(碩士論文)。臺北巿立體育學院。  延伸查詢new window
6.林叔娥(2003)。顧客滿意度與忠誠度之關聯性研究--以某驗證公司為例(碩士論文)。中原大學,桃園縣。  延伸查詢new window
7.吳曉雯(2002)。影響職棒球迷選擇支持球隊的因素及其與忠誠度、滿意度的關係(碩士論文)。國立體育學院。  延伸查詢new window
圖書
1.Milne, G. R.、McDonald, M. A.(1999)。Sport Marketing: Management the exchange process。Sudbury, MA:Jones & Barlett。  new window
2.中華民國大專院校體育總會(2005)。中華民國大專院校九十四年度籃球運動聯賽秩序冊。台北市:中華民國大專院校體育總會。  延伸查詢new window
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7.Kotlei, Philip、方世榮(1996)。行銷管理學。台北:東華。  延伸查詢new window
8.黃晏雄(1995)。創造顧客滿意行銷。台北:洪健全文教基金。  延伸查詢new window
 
 
 
 
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