| 期刊論文1. | Chanley, Virginia A.、Rudolph, Thomas J.、Rahn, Wendy M.(2000)。The Origins and Consequences of Public Trust in Government: A Time Series Analysis。Public Opinion Quarterly,64(3),239-256。 | 2. | 黃東益、李仲彬(20101200)。電子治理與民眾對政府信任:臺灣的個案分析。行政暨政策學報,51,77-123。 延伸查詢 | 3. | Smith, Matthew L.(2010)。Building Institutional Trust through E-Government Trustworthiness Cues。Information Technology & People,23(3),222-246。 | 4. | Grimmelikhuijsen, S.(2009)。Do transparent government agencies strengthen trust?。Journal Information Polity,14(3),173-186。 | 5. | Tan, F. B.、Sutherland, P.(2004)。Online consumer trust: a multi-dimensional model。Journal of Electronic Commerce in Organizations,2(3),40-58。 | 6. | Corritore, C. L.、Kracher, B.、Wiedenbeck, S.(2003)。On-line trust: Concepts, evolving themes, a model。International Journal of Human-Computer Studies,58(6),737-758。 | 7. | Thomas, Craig W.(1998)。Maintaining and Restoring Public Trust in Government Agencies and Their Employees。Administration and Society,30(2),166-193。 | 8. | Warkentin, M.、Gefen, D.、Pavlou, P. A.、Rose, G. M.(2002)。Encouraging citizen adoption of e-government by building trust。Electronic Markets,12(3),157-162。 | 9. | West, Darrell M.(2004)。E-government and the Transformation of Service Delivery and Citizen Attitudes。Public Administration Review,64(1),15-27。 | 10. | 曾冠球、陳敦源、胡龍騰(20091200)。推展公民導向的電子化政府:願景或幻想?。公共行政學報,33,1-43。 延伸查詢 | 11. | 羅晉(20080300)。邁向電子化民主新階段?--政府網站民主化指標建立與評估調查。東吳政治學報,26(1),143-198。 延伸查詢 | 12. | Carter, Lemuria、Bélanger, France(2005)。The utilization of e-government services: Citizen trust, innovation and acceptance factors。Information Systems Journal,15(1),5-25。 | 13. | Mishler, William、Rose, Richard(2001)。What Are the Origins of Political Trust? Testing Institutional and Cultural Theories in Post-Communist Societies。Comparative Political Studies,34(1),30-62。 | 14. | 葉俊榮(19980700)。邁向「電子化政府」:資訊公開與行政程序的挑戰。經社法制論叢,22,1-35。 延伸查詢 | 15. | Lean, Ooh Kim、Zailani, Suhaiza、Ramayah, T.、Fernando, Yudi(2009)。Factors influencing intention to use e-government services among citizens in Malaysia。International Journal of Information Management,29(6),458-475。 | 16. | DeLone, William H.、McLean, Ephraim R.(1992)。Information Systems Success: The Quest for the Dependent Variable。Information Systems Research,3(1),60-95。 | 17. | 曾冠球(20100300)。「問題廠商」還是「問題政府」?電子化政府公私合夥協力困境之個案分析。公共行政學報,34,77-121。 延伸查詢 | 18. | DeLone, William H.、McLean, Ephraim R.(2003)。The DeLone and McLean Model of Information Systems Success: A Ten-Year Update。Journal of Management Information Systems,19(4),9-30。 | 19. | Lee, Matthew Kwok On、Turban, Efraim(2001)。A Trust Model for Consumer Internet Shopping。International Journal of Electronic Commerce,6(1),75-91。 | 20. | Bélanger, France、Carter, Lemuria(2008)。Trust and risk in e-government adoption。Journal of strategic Information Systems,17(2),165-176。 | 21. | Teo, T. S. H.、Srivastava, S. C.、Jiang, L. I.(2008)。Trust and electronic government success: An empirical study。Journal of Management Information Systems,25(3),99-131。 | 22. | Davis, Fred D.(1989)。Perceived Usefulness, Perceived Ease of Use, & User Acceptance of Information Technology。MIS Quarterly,13(3),319-340。 | 23. | 行政院研考會網路社會小組(2002)。網路社會--建立人文與科技並重之優質網路社會。研考雙月刊,26(6),122-131。 延伸查詢 | 24. | 葉俊榮(2005)。電子化政府資通安全發展策略與展望。研考雙月刊,29(1),20-34。 延伸查詢 | 25. | 戴豪君、廖書賢(2004)。電子化民主法治規劃芻議。研考雙月刊,28(4),78-88。 延伸查詢 | 26. | Al-Busaidy, M.、Weerakkody, V.(2009)。E-government diffusion in Oman: A public sector employees' perspective。Transforming Government: People, Process and Policy,3(4),375-393。 | 27. | Alsaghier, H.、Ford, M.、Nguyen, A.、Hexel, R.(2009)。Conceptualising citizen's trust in e-government: Application of Q methodology。Electronic Journal of e-Government,7(4),295-310。 | 28. | Al-Sobhi, F.、Weerakkody, V.、Kamal, M. M.(2010)。An exploratory study on the role of intermediaries in delivering public services in Madinah City: Case of Saudi Arabia。Transforming Government: People, Process and Policy,4(1),14-36。 | 29. | Avgerou, C.、Ganzaroli, A.、Poulymenakou, A.、Reinhard, N.(2009)。Interpreting the trustworthiness of government mediated by information and communication technology: Lessons from electronic voting in Brazil。Information Technology for Development,15(2),133-148。 | 30. | Dutton, W.、Guerra, G. A.、Zizzo, D. J.、Peltu, M.(2005)。The cyber trust tension in e-government: Balancing identity, privacy, security。Information Poity,10,12-23。 | 31. | Barnard, C.(1958)。Elementary conditions of business morals。California Management Review,1(1),1-13。 | 32. | Horst M.、Kuttschreuter, M.、Gutteling, J. M.(2007)。Perceived usefulness, personal experiences, risk perception and trust as determinants of adoption of e-government service in The Netherlands。Computers in Human Behavior,23,1838-1852。 | 33. | Bavec, C.(2006)。On the current environments for e-government development in the enlarged European Union。Information Polity,11,197-206。 | 34. | Carter, L.、Weerakkody, V.(2008)。E-Government adoption: A cultural comparison。Information Systems Frontiers,10,473-482。 | 35. | Sambasivan, M.、Wemyss, G. P.、Rose, R. C.(2010)。User acceptance of a G2B system: A case of electronic procurement system in Malaysia。Internet Research,20(2),169-187。 | 36. | Sang, S.、Lee, J. D.、Lee, J.(2009)。E-government adoption in ASEAN: The case of Cambodia。Internet Research,19(5),517-534。 | 37. | Schaupp, L. C.、Carter, L.(2005)。E-Voting: From apathy to adoption。Journal of Enterprise Information Management,18(5),586-601。 | 38. | Segovia, R. H.、Jennex, M. E.、Beatty, J.(2008)。Paralingual web design and trust in e-government。International Journal of Electronic Government Research,5(1),36-49。 | 39. | Susanto, T. D.、Goodwin, R.(2010)。Factor s influencing citizen adoption of SMS-based e-government services。Electronic Journal of e-Government,8(1),55-71。 | 40. | Sweeney, A. D. P.(2007)。Electronic government-citizen relationships: Exploring citizen perspectives。Journal of Information Technology and Politics,4(2),101-116。 | 41. | Jaeger, P. T.、Fleischmann, K. R.(2007)。Public libraries, values, trust, and e-government。Information Technology and Libraries,26(4),34-43。 | 42. | Hung, S.-Y.、Chang, C.-M.、Yu, T.-J.(2006)。Determinants of user acceptance of the e-government services: The case of online tax filing and payment system。Government Information Quarterly,23(1),97-122。 | 43. | Tolbert, C. J.、Mossberger, K.(2006)。The effects of e-government on trust and confidence in government。Public Administration Review,66(3),354-369。 | 44. | Vathanophas, V.、Krittayaphongphun, N.、Klomsiri, C.(2008)。Technology acceptance toward e-government initiative in Royal Thai Navy。Transforming Government: People, Process and Policy,2(4),256-282。 | 45. | Welch, E. W.、Hnnant, C. C.、Moon, M. J.(2004)。Linking citizen satisfaction with e-government and trust in government。Journal of Public Administration Research and Theory,15(3),371-391。 | 46. | Tana, Y.-H.、Thoen, W.(2002)。Formal aspects of a generic model of trust for electronic commerce。Decision Support Systems,33(3),233-246。 | 47. | Carter, L.(2008)。E-Government diffusion: A comparison of adoption constructs。Transforming Government: People, Process and Policy,2(3),147-161。 | 48. | Chalhoub, M. S.(2010)。Public attitudes towards government restructuring of IT public services: Application to e-government in the Middle East。International Journal of Management,27(3),541-561。 | 49. | Cullen, R.、Reilly, P.(2007)。Information privacy and trust in government: A citizen-based perspective from New Zealand。Journal of Information Technology and Politics,4(3),61-80。 | 50. | Kim, E.、Tadisina, S.(2007)。A model of customers' trust in e-business: Micro-Level inter-party trust formation。The Journal of Computer Information Systems,48(1),88-104。 | 51. | Pieterson, W.、Ebbers, W.、Dijk, J.(2007)。Personalization in the public sector: An inventory of organizational and user obstacles towards personalization of electronic services in the public sector。Government Information Quarterly,24,148-164。 | 52. | Christensen, T.、Laegreid, P.(2005)。Trust in government: The relative importance of service satisfaction, political factors, and demography。Public Performance & Management Review,28(4),487-511。 | 53. | McNeal, R.、Hale, K.、Dotterweich, L.(2008)。Citizen-Government interaction and the internet: Expectations and accomplishments in contact, quality and trust。Journal of Information Technology and Politics,5(2),213-229。 | 54. | Das, J.、DiRienzo, C.、Burbridge, J. Jr.(2009)。Global e-government and the role of trust: A cross country analysis。International Journal of Electronic Government Research,5(1),1-18。 | 55. | Gilbert, D.、Balestrini, P.、Littleboy, D.(2004)。Barriers and benefits in the adoption of e-government。The International Journal of Public Sector Management,17(4),286-301。 | 56. | Goldfinch, S.、Gauld, R.、Herbison, P.(2009)。The participation divide? Political participation, trust in government, and e-government in Australia and New Zealand。The Australian Journal of Public Administration,68(3),333-350。 | 57. | Grimsley, M.、Meehan, A.(2008)。Attaining social value from electronic government。Electronic Journal of e-Government,6(1),31-42。 | 58. | Grimsley, M.、Meehan, A.(2007)。E-Government information systems: Evaluation-led design for public value and client trust。European Journal of Information Systems,16,134-148。 | 59. | Guo, C.、Shim, J. P.、Otondo, R.(2010)。Social network services in China: An integrated model of centrality, trust, and technology acceptance。Journal of Global Information Technology Management,13(2),76-99。 | 會議論文1. | 陳俊明、黃東益、陳敦源(2005)。〈電子化政府與公民信任—一個探索性的台灣個案研究〉。台中市:東海大學。 延伸查詢 | 2. | Berntzen, L.、Karamagioli, E.(2010)。Regulatory measures to support edemocracy。St Maarten, Netherlands Antilles。 | 3. | Blind, P. K.(2006)。Building trust in government in the twenty-first century: Review of literature and emerging issues。Vienna, Austria。 | 4. | Al-adawi, Z.、Yousafzai, S.、Pallister, S. Jr.(2005)。Conceptual model of citizen adoption of e-government。The Second International Conference on Innovations in Information Technology。Dubai, UAE。 | 5. | Curtin, G. G.(2008)。Next generation e-governance: From vision to reality。Taipei, Taiwan。 | 6. | Holzer, M.(2004)。Restoring Trust in Government: The Potential of Digital Citizen Participation。Beijing, China。 | 7. | Papadopoulou, P.、Nikolaidou, M.、Martakos, D.(2010)。What is trust in e-government? A proposed typology。Koloa, Kauai, HI, USA。 | 8. | Parent, M.、Vandebeek, C. A.、Gemino, A. C.(2004)。Building citizen trust through e-government。The 37th Hawaii International Conference on System Science。Big Island, Hawaii。 | 9. | Houston, D. J.、Harding, L. K.(2008)。Trust in the public Service: A cross-national examination。Chicago。 | 10. | Moon, M. J.(2003)。Can IT help government to restore public trust? Declining public trust and potential prospects of IT in the public sector。Waikoloa, Hawaii。 | 11. | Navarrete, C.(2010)。Trust in e-government transactional services: A study of citizens' perceptions in Mexico and the U.S.。Koloa, Kauai, HI, USA。 | 12. | Zhang, X.、Zhang, Q.(2005)。Online trust forming mechanism: Approaches and an integrated model。New York。 | 圖書1. | Newton, Ken、Norris, Pippa(2000)。Confidence in public institutions。Disaffected democracies--What's troubling the trilateral countries。Princeton:Princeton University Press。 | 2. | Nye, Joseph S.、Zelikow, Philip D.、King, David C.(1997)。Why People Don't Trust Government。Cambridge, Mass:Harvard University Press。 | 3. | Norris, Pippa(1999)。Critical Citizens: Global Support for Democratic Governance。Oxford University Press。 | 4. | Fishbein, M.、Ajzen, I.(1980)。Belief, Attitude, Intention, and Behavior: An Introduction to Theory and Research。Addison-Wesley。 | 5. | Easton, David、Dennis, J.(1965)。A framework for political analysis。Englewood Cliffs, NJ:Prentice-Hall。 | 6. | Fountain, Jane E.(2001)。Building the virtual state: Information technology and institutional change。Washington, DC:Brookings Institution Press。 | 7. | Hetherington, Marc J.(2005)。Why Trust Matters: Declining Political Trust and the Demise of American Liberalism。Princeton University Press。 | 8. | Warren, Mark E.(1999)。Democracy and Trust。Cambridge University Press。 | 9. | Abdelghaffar, H.(2010)。Citizens' readiness for e-government in developing countries (CREG)。E-Strategies for technological diffusion and adoption: National ICT approaches for socioeconomic development。Hershey, PA。 | 其他1. | Deakin, S.,Wilkinson, F.(1995)。Contracts, cooperation and trust: The role of the institutional framework,http://www.cbr.cam.ac.uk/pdf/wp010.pdf, 20080903。 | 2. | Heeks, R.(2006)。Benchmarking egovernment: Improving the national and international measurement, evaluation and comparison of egovernment,http://www.oecd.org/dataoecd/45/19/38404076.pdf, 20110712。 | 3. | Srivastava, S. C.,Teo, T. S. H.(2005)。Citizen trust development for e-government adoption and usage insights from young adults in Singapore,http://www.pacis-net.org/file/2005/194.pdf, 20110714。 | 圖書論文1. | Tyler, T. R.(1998)。Trust and democratic governance。Trust and governance。New York:Russell Sage Foundation。 | |
| |