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題名:從消費者行為探討表演藝術之策略發展方向--以現代戲劇為例
書刊名:行銷評論
作者:李宗儒徐意翔
作者(外文):Lee, Tzong-ruHsu, Yi-hsiang
出版日期:2012
卷期:9:4
頁次:頁443-462
主題關鍵詞:行銷組合4P消費者決策模型EKB模型灰關聯分析法現代戲劇Marketing mix 4P5WIHCustomer decision-making modelEKB modelGrey relational analysisContemporary theater
原始連結:連回原系統網址new window
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  • 共同引用共同引用:12
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現今已開發國家的人民,在有一定的經濟生活水準下,參與表演藝術活動也是休閒活動的選項之一,因此,探討表演藝術的行銷策略方向則是一重要議題,其中以表演藝術類中的現代戲劇是觀賞人數最多的類別,因此本研究以現代戲劇為研究對象。而為了發展文化創意產業之行銷策略,將研究這些表演藝術團體應如何將無形概念(表演藝術)推廣給消費者,進而吸引消費者購票觀賞表演,使這些表演藝術團體可以獲利,進而茁壯成長,也可作為他國表演藝術團體擬定行銷策略之參考。 本研究藉由4P與5WIH之思維以及文獻資料的蒐集,找出影響消費者購買表演藝術演出門票的影響因素,並將眾多因素歸納於消費者決策模型(EKB model)五步驟之中,作為問卷問項設計的基礎,並在台灣四個表演藝術演出場地,向觀眾進行問卷發放,再藉由灰關聯分析法(grey relational analysis, GRA)來分析問卷的結果,藉此萃取出消費者購買表演藝術團體演出之門票的重要影響因素,希望本研究的成果,可以成為表演藝術產業在日後規劃行銷策略時的一個參考依據。
With the economic development of Taiwan, the development of cultural creativity industry has been widely-discussed issue in rent years in Taiwan. With the hope to develop the cultural creativity industry, this research focuses on the contemporary theater, which has the most audience among all kinds of performing arts, and investigates the ways that the performing arts troupes promote their intangible concepts (performing arts) to consumers and further attract consumers to purchases tickets. In this way, these performing arts troupes make profits and can enhance their proficiency. The results of this research can also serve as the referential materials for other countries’ performing arts troupes when drawing up marketing strategies. The influential factors that will affect consumers’ purchases of tickets of performing arts are found out by the concepts of 4P and 5W1H and the collection of literary review. Next, the factors are put into the five steps of the EKB model to be the basis of the design of the questionnaire items. 300 questionnaires were distributed at four performing places in Taiwan, and 212 valid questionnaires were collected. Then, the results of the questionnaires were analyzed by grey relational analysis (GRA) to extract the influential factors that will affect consumers’ purchases of tickets of performing arts. Suggestions were also made to provide referential materials for performing arts sellers and to attract more consumers to purchase the tickets in the future.
期刊論文
1.Lee, Tzong-Ru、Li, Jan-Mou、Simons, Johannes、Lee, Chia-Hsiu Sophie(2006)。Comparing Usage of Mobile Commerce in Taiwan, USA and Germany。International Journal of Services Technology and Management,7(3),284-296。  new window
2.Kung, Chaang-yung、Yan, Tzung-ming、Lin, Yin-pei(200909)。Relationships among Service Quality, Customer Satisfaction and Customer Loyalty--The Scenery Restaurant in Central Taiwan。Journal of Grey System,12(3),147-151。  new window
3.Spreng, R. A.、Chiou., J.(2002)。A Cross-cultural Assessment of the Satisfaction Process。European Journal of marketing,36(7),829-839。  new window
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5.Deng, Ju-long(1989)。Introduction to Grey System Theory。The Journal of Grey System,1(1),1-24。  new window
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會議論文
1.李宗儒、蔡宜倪(2008)。以AHP萃取當代文化參與、文化消費之關鍵因素─以中部大學生為例。優秀畢業作品發表會,台中教育大學 。  延伸查詢new window
學位論文
1.陳逸娟(2005)。表演藝術價值行銷之研究(碩士論文)。國立中興大學。  延伸查詢new window
圖書
1.Morgan, A. L.(2008)。The Oxford Dictionary of American Art and Artists。Oxford. U.K.:Oxford University。  new window
2.(2000)。1999年文化白皮書。台北。  延伸查詢new window
3.鄧聚龍(1997)。灰色控制系統。華中理工大學。  延伸查詢new window
4.Schiffman, L. G.、Kanuk, L. L.(2003)。Consumer Behavior。Pearson Education。  new window
5.Maslow, A. H.、Stephens, D. C.、Heil, G.、李美華、吳凱琳(2006)。馬斯洛人性管理經典。台北市:商業週刊。  延伸查詢new window
6.容淑華(1998)。演出製作管理 : 好的規畫是成功的基礎。淑馨。  延伸查詢new window
7.段馨君(2010)。凝視臺灣當代劇場:女性劇場、跨文化劇場與表演工作坊。永和:華藝數位。  延伸查詢new window
8.Kotler, Philip、Scheff, Joanne、高登第(1998)。票房行銷:菲利浦.科特勒談表演藝術行銷策略。台北市:遠流出版公司。  延伸查詢new window
9.Kotler, P.、方世榮(1998)。行銷學管理:分析、計劃、執行與控制。臺北:東華書局。  延伸查詢new window
10.Schiffman, L. G.、Kanuk, L. L.(2007)。Consumer behavior。Prentice Hall。  new window
11.馬森(2000)。戲劇:造夢的藝術。臺北:麥田。  延伸查詢new window
12.愛德華.特賴、石光生(1986)。現代劇場藝術。臺北:書林出版有限公司。  延伸查詢new window
13.Hirschman, Albert O.(1970)。Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States。Harvard University Press。  new window
14.Schiffman, Leon G.、Kanuk, Leslie Lazar(1991)。Consumer Behavior。Prentice-Hall。  new window
15.Engel, J. F.、Blackwell, R. D.、Miniard, P. W.(1995)。Consumer behavior。The Dryden。  new window
16.溫慧玟、溫偉任、于國華(2007)。表演藝術產業調查研究。表演藝術產業調查研究。臺北。  延伸查詢new window
其他
1.(2012)。張毅魏德聖跨世代談電影夢,http://ppt.cc/-bgt, 2012/07/30。  延伸查詢new window
2.胡慕情(2006)。戲劇壽命短藝術產業盼突圍。  延伸查詢new window
圖書論文
1.Day, Ralph L.、Landon, E. Laird Jr.(1977)。Toward a Theory of Consumer Complaining Behavior。Consumer and Industrial Buying Behavior。North-Holland。  new window
 
 
 
 
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