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題名:諮商員和當事人在諮商過程中的同盟、口語反應模式與晤談感受之研究
作者:陳慶福 引用關係
作者(外文):Chen,Chingfu
校院名稱:國立彰化師範大學
系所名稱:輔導學系
指導教授:張德榮;程小蘋
學位類別:博士
出版日期:1995
主題關鍵詞:同盟口語反應模式晤談感受AllianceVerbal Response ModesSession Impact
原始連結:連回原系統網址new window
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本研究旨在探討諮商員和當事人在四次諮商中口語反應模式之變化與互動
,同盟及晤談感受之變化與共同認定一致的情形,並探討同盟、口語反應
模式與晤談感受 之關係。本研究為類推性的諮商情境,以輔導研究所博
士班十二名研究生為諮商員,以十四名尋求諮商的大學生為當事人,配對
進行每次原則五十分鐘,連續四次的錄音諮商。在每次諮商結束後,諮商
員和當事人分別填答「工作同盟量表」及「晤談感受評量問卷」,錄音逐
字稿則依「HILL諮商員/當事人口語反應模式類別系統」加以歸類分析。
研究主要發現:一、諮商員最常使用的口語反應依次為「提供訊息」、「
輕微鼓勵」與「開放式探問」;當事人則為「描述」、「簡單反應」與「
經驗」。二、在諮商員和當事人口語互動、串連方面,在諮商員呈現「輕
微鼓勵」、「沈默」口語後,當事人最常以「描述」、「簡單反應」口語
回應;呈現「贊成-再保證」、「提供訊息」、「直接指導」、「封閉式
探問」、「重述」、「反應」與「解釋」後,當事人最常以「簡單反應」
、「描述」及「經驗」口語對應。三、在當事人呈現「描述」後,諮商員
對應的口語為「輕微鼓勵」、「重述」與「提供訊息」;在呈現「簡單反
應」與「請求」口語後,諮商員對應的口語為「提供訊息」、「輕微鼓勵
」與「開放式探問」。研究者依據諮商員和當事人口語互動加以分析,得
到七種諮商員→當事人→諮商員口語互動串連模式。四、整體而言,諮商
員和當事人對工作同盟的認定趨近一致,但對晤談感受的認定則呈中度一
致性關係。五、最後,研究者將諮商員和當事人的高、低度同盟-口語反
應-晤談感受關係整合成四個模式,並以圖示加以說明。
The purpose of this study was to investigate counselor''s and
client''s verbal response modes, their verbal interactions,
their agreements on working alliance and session impact, and
their associations among working alliance, verbal response
modes, and session impact. Fourteen undergraduate students
served as clients, their presenting problems included
interpersonal relationship, negative early childhood
experience, self-understanding, and study problem. Twelve
graduate students of counseling psychology with different
theoretical orientation served as counselors. Each counselor
and client dyad received 4 counseling sessions(2 counselors
across the 4 clients). The major findings were as follows:
1.For counselor response modes, the sessions were mainly
characterized by information, minimal encourager, and open
question; minimal encourager, and close question decreased
across 4 counseling sessions. Clients primarily used the
response modes of description, simple response and experiencing
; verbal description decreased across 4 counseling sessions.
2.As for counselor-client verbal interactions, clients
exhibited simple responses and description following counselors
approval-reassurance, information, close question or
restatement. Clients manifested responses modes of description
and experiencing following counselors'' open question and
confrontation. In turn, counselors would provide information,
minimal encourager and open question following clients'' simple
response or request. 3.On the whole, counselor-client agreement
on working alliance during 4 sessions was high; counselor-
client agreement on session impact was medium. 4.Seven
counselor-client verbal response interaction models were
constructed, and four association models among working
alliance, verval response modes, and session impact were
offered.
 
 
 
 
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