工作生活品質與工作績效之最佳化：工作要求與工作控制之角色_

:::

詳目顯示

第 1 筆 / 總合 1 筆

/1頁

來源文獻資料
摘要
外文摘要
引文資料

題名：	工作生活品質與工作績效之最佳化：工作要求與工作控制之角色
書刊名：	管理評論
作者：	林少龍／繆敏志
作者(外文)：	Lin, Shao-lung／Miao, Min-chih
出版日期：	2004
卷期：	23:4
頁次：	頁65-87
主題關鍵詞：	工作要求；工作控制；工作生活品質；工作績效；Job demand；Job control；Quality of work life；Work performance
原始連結：	連回原系統網址
相關次數：	被引用次數:期刊(7) 博士論文(2) 專書(0) 專書論文(0) 排除自我引用:3 共同引用:1 點閱:75

本研究以210位基層員工為樣本檢驗工作要求、工作控制與工作生活品質以及工作績效之關係。研究結果顯示特定且配適的工作控制不但有助於減緩特定的工作要求對工作生活品質的負向影響，甚至轉變為正向影響；但是並未發現工作控制會減緩工作要求對工作績效的負向影響。研究結果進一步顯示「工作方法自主」會減緩「時間壓力」對社會需求滿足的負向影響，而「工作排程自主」不但會減緩「工作負荷量」對工作滿足的負向影響，甚至使得「工作負荷量」對成長需求滿足及感性承諾的負向影響轉變為正向影響。本研究討論研究發現在理論及管理實務上的意涵，同時對於未來的研究方向提出建議。

以文找文

The study examined the relationship among job demands, job control, quality of work life and job performance with a sample of 210 lower level employees. The results revealed that specific, focused and matched job control not only buffered but also reversed the negative effects of job demands on quality of work life. However, it was not found that the job control buffered the negative effects of job demands on work performance. The findings further demonstrated that (1) method autonomy buffered the negative effects of time pressure on social needs satisfaction; (2) scheduling autonomy buffered the negative effects of work load on job satisfaction; (3) further, scheduling autonomy reversed the negative effects of work load on growth needs satisfaction and affective commitment. The authors discussed the implications for theory and managerial practices, and suggestions for the further study.

以文找文

期刊論文
1.	Singh, Jagdip(1998)。Striking a Balance in Boundary-spanning Positions: An Investigation of Some Unconventional Influences of Role Stressors and Job Characteristics on Job Outcomes of Salespeople。Journal of Marketing，62(3)，69-86。
2.	Dwyer, D. J.、Ganster, D. C.(1991)。The effects of job demands and control on employee attendance and satisfaction。Journal of Organizational Behavior，12(7)，595-608。
3.	Sargent, L. D.、Terry, D. J.(1998)。The effects of work control and job demands on employee adjustment and work performance。Journal of Occupational and Organizational Psychology，71(3)，219-236。
4.	Spector, P. E.(1987)。Interactive Effects of Perceived Control and Job Stressors on Affective Reactions and Health Outcomes for Clerical Workers。Work and Stress，1(2)，155-162。
5.	De Rijk, A. E.、Le Blanc, P. M.、Schaufeli, W. B.、De Jonge, J.(1998)。Active coping and need for control as moderators of the job demand-control model: Effects on burnout。Journal of Occupational and Organizational Psychology，71(1)，1-18。
6.	Van der Doef, M.、Maes, S.(1999)。The Job-Demand-Control (-Support) Model and Psychological Well-Being: A Review of 20 Years of Empirical Research。Work & Stress: An International Journal of Work, Health & Organisations，13(2)，87-114。
7.	Lance, C. E.(1988)。Residual centering, exploratory and confirmatory moderator analysis, and decomposition of effects in path models containing interactions。Applied Psychological Measurement，12，163-175。
8.	Parkers, R. K.(1994)。Personality and coping as moderators of work stress process: models, methods and measures。Work & Stress，8(2)，110-129。
9.	Beehr, T. A.、Jex, S. M.(1991)。Emerging theoretical and methodological issues in the study of work-related stress。Research in Personnel and Human Resources Management，9，311-364。
10.	Parkes, K. R.、Mendham, C. A.、Von Rabenau, C.(1994)。Social Support and the Demand-Discretion Model of Job Stress: Tests of Additive and Interactive Effects in Two Samples。Journal of Vocational Behavior，44(1)，91-113。
11.	Wall, T. D.、Jackson, P. R.、Mullarkey, S.、Parker, S. K.(1996)。The Demands-Control Model of Job Strain: A More Specific Test。Journal of Occupational and Organizational Psychology，69，153-166。
12.	Farh, J. L.、Dobbins, G. H.、Cheng, B. S.(1991)。Cultural Relativity in Action: A Comparison of Self-rating Made by Chinese and U.S. Workers。Personnel Psychology，44(1)，129-147。
13.	Xie, Jia Lin(1996)。Karasek's model in the People's Republic of China: Effects of job demands, control, and individual differences。The Academy of Management Journal，39(6)，1594-1618。
14.	Parker, S. K.、Sprigg, C. A.(1999)。Minimizing Strain and Maximizing Learning: The Role of Job Demands, Job Control, and Proactive Personality。Journal of Applied Psychology，84(6)，925-939。
15.	Fox, M. L.、Dwyer, D. J.、Ganster, D. C.(1993)。Effects of Stressful Job Demands and Control on Physiological and Attitudinal Outcomes in a Hospital Setting。Academy of Management Journal，36(2)，289-319。
16.	Singh, J.(2000)。Performance productivity and quality of frontline employees in service organizations。Journal of Marketing，64(2)，15-34。
17.	Schaubroeck, J.、Merritt, D. E.(1997)。Divergent effects of job control on coping with work stressors: The key role of self-efficacy。Academy of Management Journal，40(3)，738-754。
18.	Schaubroeck, J.、Fink, L. S.(1998)。Facilitating and inhibiting effects of job control and social support on stress outcomes and role behavior: A contingency model。Journal of Organizational Behavior，19(2)，167-195。
19.	Stone, E. F.、Hollenbeck, J. R.(1984)。Some Issues Associated with the Use of Moderated Regression。Organizational Behavior and Human Performance，34(2)，195-213。
20.	Reichers, A. E.(1986)。Conflict and organizational commitments。Journal of Applied Psychology，71(3)，508-514。
21.	Karasek, Robert A. Jr.(1979)。Job demands, job decision latitude, and mental strain: Implications for job redesign。Administrative Science Quarterly，24(2)，285-308。
22.	Rizzo, J. R.、Lirtzman, S. I.、House, R. J.(1970)。Role conflict and ambiguity in complex organizations。Administrative Science Quarterly，15(2)，150-163。
23.	Breaugh, J. A.(1985)。The Measurement of Work Autonomy。Human Relations，38(6)，551-570。
24.	Mathieu, J. E.、Zajac, D. M.(1990)。A review and meta-analysis of the antecedents, correlates, and consequence of organizational commitment。Psychological Bulletin，108(2)，171-194。
25.	Porter, Lyman W.、Mowday, Richard T.、Steers, Richard M.(1979)。The measurement of organizational commitment。Journal of Vocational Behavior，14(2)，224-247。
26.	Cohen, Sheldon、Wills, Thomas Ashby(1985)。Stress, social support, and the buffering hypothesis。Psychological Bulletin，98(2)，310-357。
27.	Thoits, P. A.(1995)。Stress, Coping, and Social Support Processes: Where are We? What Next?。Journal of Health and Social Behavior，36(Extra Issue)，53-79。
28.	Ganster, D. C.、Schaubroeck, J. C.(1991)。Work Stress and Employee Health。Journal of Management，17(2)，235-271。
29.	Sullivan, S. E.、Bhagat, R. S.(1992)。Organizational Stress, Job Satisfaction and Job Performance: Where Do We Go From Here?。Journal of Management，18(2)，353-374。
30.	繆敏志、謝安田、林少龍(2002)。工作要求及控制權對經理人工作適應影響之研究。交大管理學報，22(2)，79-108。延伸查詢
31.	Cohen, S. G.、Chang, L.、Ledford, G. E., Jr.(1997)。A Hierarchical Construct of Self-Management Leadership and its Relationship to Quality of Work Life and Perceived Work Group Effectiveness。Personnel Psychology，50，275-308。
32.	Jackson, P. R.、Wall, T. D.、Martin, R.、Davids, K.(1993)。New Measures of Job Control, Cognitive Demand, and Production Responsibility。Journal of Applied Psychology，78，753-762。
33.	Karasek, R.、Baker, D.、Marxer, F.、Ahlbom, A.、Theorell, T.(1981)。Job Decision Latitude, Job Demands, and Cardiovascular Disease: A Prospective Study of Swedish Man。American Journal of Public Health，71，694-705。
34.	Latham, G. P.(1986)。Job Performance and Appraisal。International Review of Industrial and Organizational Psychology，1，117-156。
35.	Van Der Doef, M.、Maes, S.、Diekstra, R.(2000)。An Examination of the Job Demand-Control-Support Model with Various Occupational Strain Indicators。Anxiety, Stress, and Coping，13，165-185。
36.	Warr, P. B.(1990)。The Measurement of Well-Being and Other Aspects of Mental Health。Journal of Occupational Psychology，63，193-210。

圖書
1.	Cohen, J.、Cohen, P.(1983)。Applied Multiple Regression/Correlation Analysis for Behavioral Sciences。Hillsdale, NJ。
2.	Karasek, R. A.、Theorell, T.(1990)。Healthy Work: Stress, Productivity and the Reconstruction of Working Life。New York, NY：Basic Books。
3.	Robbins, Stephen P.(2003)。Organizational behavior: Concepts, controversies, applications。Prentice-Hall, Inc.。
4.	Welsch, Roy E.、Kuh, Edwin、Belsley, David A.(1980)。Regression Diagnostics: Identifying Influential Data and Source of Collinearity。New York, NY：John Wiley and Sons。
5.	Jaccard, J.、Turrisi, R.、Wan, C. K.(1990)。Interaction Effects in Multiple Regression。Newbury Park, California。
6.	Nunnally, Jum C.、Bernstein, Ira H.(1978)。Psychometric Theory。McGraw-Hill。
7.	Katz, Daniel、Kahn, Robert L.(1978)。The Social Psychology of Organizations。Wiley：Oxford University Press。
8.	Aiken, Leona S.、West, Stephen G.、Reno, Raymond R.(1991)。Multiple regression: Testing and interpreting interactions。Sage。
9.	Hair, Joseph F. Jr.、Anderson, Rolph E.、Tatham, Ronald L.、Black, William C.(1995)。Multivariate Data Analysis: with Readings。Prentice Hall。
10.	Ganster, D. C.(1989)。Worker Control and Well-Being: A Review of Research in the Workplace。Job Control and Worker Health。Chichester, UK。
11.	Hurrell, J. J., Jr.、McLaney, M.(1989)。Control, Job Demands, and Job Satisfaction。Job Control and Worker Health。Chichester, UK。
12.	Caplan, R. D.、Fench, J. R. P., Jr.、Harrison, R. V.、Pinneau, S. R., Jr.、Cobb, S., Jr.(1980)。Job Demands & Worker Health: Main Effects and Occupational Differences。Job Demands & Worker Health: Main Effects and Occupational Differences。Michigan, USA。
13.	Karasek, R.(1997)。Demand-Control Model: A Social, Emotional, and Physiological Approach to Stress Risk and Active Behavior Development。Encyclopedia of Occupational Health and Safety。Geneva, Switzerland。
14.	Mohrman, S.、Cohen, S. G.(1995)。When People Get Out of the Box: New Relationships, New Systems。The Changing Nature of Work。San Francisco, CA。
15.	Steptoe, A.、Appels, A.(1989)。Stress, Personal Control and Health。Stress, Personal Control and Health。Chichester。

圖書論文
1.	Jones, F.、Fletcher, B. C.(1996)。Job control and health。Handbook of work and health psychology。Chichester：Wiley。
2.	Cammann, C.、Fichman, M.、Jenkins, G. D. Jr.、Klesh, J. R.(1983)。Assessing the attitudes and perceptions of organizational members。Assessing Organizational Change: A Guide to Methods, Measures, and Practices。John Wiley & Sons Inc.。
3.	Frese, Michael(1989)。Theoretical Models of Control and Health。Job Control and Worker Health。Chichester：Wiley。
4.	Spector, P. E.(1998)。A Control Theory of the Job Stress Process。Theories of Organizational Stress。Manchester。

推文
推薦
引用網址
引用嵌入語法
轉寄

top

:::

相關期刊
相關論文
相關專書
相關著作
熱門點閱

1.	幸福醫療職人：方法自主與排程自主對職場幸福感影響之分析
2.	以對偶關係探討認知差異對員工態度及行為的影響
3.	旅館櫃檯人員的工作生活品質與工作壓力對工作績效之影響
4.	工作控制對認知要求與感性承諾有緩衝效果嗎? 再檢驗Karasek模式
5.	工作要求與工作控制的交互作用對倦怠與學習努力之影響：公平知覺之干擾角色
6.	軍職人員工作要求調節情緒智力和團隊效能、工作績效關係之研究：特質活化理論的觀點
7.	人口統計變數在工作生活品質、工作壓力與工作績效之差異性分析：以臺灣的國際觀光旅館櫃檯人員為例
8.	工作生活品質、工作壓力與工作績效之關聯性研究--以海軍軍士官為例
9.	國際觀光旅館主管工作控制及要求、工作滿足、組織承諾與離職傾向之相關研究--以工作經驗為干擾變項
10.	高科技產業員工休閒行為與工作生活品質、工作壓力、工作績效之相關性研究
11.	成就動機在人格特質與工作生活品質上對員工工作績效的中介影響--以銀行業為例
12.	國立大學職員之休閒行為、工作生活品質、工作壓力與工作績效之相關性研究
13.	高科技產業員工休閒行為與工作生活品質、工作壓力、工作績效之相關性研究
14.	工作要求與工作控制的交互作用對員工適應的影響：自我警覺的角色
15.	第一線員工處置行為之管理：壓力源、因應資源與情感承諾之角色

1.	體育行政人員工作滿意、工作壓力、組織承諾與工作績效之研究
2.	以工作壓力模型探討工作--休閒之衝突：兼論緩衝壓力假說
3.	零售業員工的人格特質與工作生活品質對組織承諾、工作投入、服務態度與工作績效的影響之研究

無相關書籍

無相關著作

無相關點閱

QR Code

臺灣人文及社會科學引文索引資料庫系統

詳目顯示

臺灣人文及社會科學引文索引資料庫